• June Bridals

June Bridals

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Overview

June Bridals has a rating of 2.8 stars from 494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about June Bridals most frequently mention customer service, return policy, and full refund problems. June Bridals ranks 61st among Wedding Dresses sites.

  • Service
    90
  • Value
    91
  • Shipping
    91
  • Returns
    79
  • Quality
    89

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Positive reviews (last 12 months): 0%
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How would you rate June Bridals?
Top Positive Review

“I can't recommend this company enough!”

Miracle Y.
4/10/17

My dress arrived 3 weeks after I submitted my order! Which is amazing! Not only did Junebridals make my dream wedding dress in a timely manner, but I received my dress 2 days after receiving the email telling me it had shipped! Amazing! This dress was absolutely made to fit me! The quality of the this dress is even better than I imagined. I did order it months before my actual wedding, so It may need taken in on top, but that's an easy fix and expected. I can't recommend this company enough! Trust me, I may be a laid back bride, but if you see something you like, PLEASE don't hesitate getting in touch with June, so she can make your dream dress a reality too!

Top Critical Review

“Dress did not look like picture. Horrible quality.”

Becky H.
10/9/24

Dress did not look like picture. Horrible quality. "Easy returns" is a joke. They ended up trying to charge me for shipping even if I shipped it at my own expense, and only gave me a partial refund to keep this piece of junk. Do not order from this business!

Reviews (494)

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customer service (75) wedding dress (72)
Thumbnail of user rhondac101
Arizona
2 reviews
1 helpful vote
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March 1st, 2019

Horrible horrible return policy and customer service. I purchased a dress in Size 8 after checking my measurements and following the measurements on the website. I am pretty much a standard size 8 and have NEVER had a problem with my chest size being too big to fit anything in that size. If anything, I have the opposite problem. When the dress arrived, it was very poor quality, which was disappointing, but the style was cute, so I tried it on. The bottom part fit fine, but I could not zip the side and when I measured it, it was 4 inches smaller than the chart I ordered from. I had a friend who is also a standard size 8 but a bit smaller on top (32A and I am a 34C) and she was just barely able to zip it past her bust. I contacted the company, who said I could return it and lose the shipping cost and have to pay to ship it back overseas. The refund would have been for less than half of what I paid for it, not to mention the hassle. Their suggestion was to sell it on craig's list. Not very helpful. I initiated a dispute with the credit card company. They asked me for pictures, which we sent and there was no way for them to assess to determine if the measurements were off. They refused to refund my money and the credit card dispute did not resolve the issue. My fault I guess for not reading the reviews online before purchasing. Read the return policy before you purchase anything and read the reviews! BUYER BEWARE!

Thumbnail of user juneb56
June B. – June Bridals Rep

Hi Rhonda,
Good day.
This is Alex and I am in charge of the support team.
Sorry for any inconvenience may cause you. You purchased the dress last Sept and it was a beautiful dress. Just kindly reminding that it is March 2019. We have pictures of this dress in QC department which could show the dress is precisely in size 8. And our customer rep responded to your exchange request and that is all our conversation. We have no email correspondence ever since. And you did not ship the dress back. We are terribly sorry we are unable to change our return policy since it is set for all customers, not for individuals. Your understanding is highly appreciated.

Best Regards,
Alex

Thumbnail of user millyk4
Bangladesh
1 review
0 helpful votes
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December 1st, 2018

LOVE LOVE LOVE. By far the best dress and costumer service! Will add photos after the big day! Thank you so much! The dress is perfect and completely me!

Thumbnail of user jasminel18
Texas
1 review
0 helpful votes
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December 15th, 2016

I LOVED MY DRESS! My prom dress came out beautifully and for an amazing price. It did come a day late but i was reimbursed for that! I personally love the site and i think they did an amazing job.

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Thumbnail of user shelbyc43
Louisiana
1 review
0 helpful votes
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August 7th, 2018

I ordered my dress the begining of june and its now august and I still dont have my dress. They will not give me bmmy money back. If yoy wanna throw your money away and be VERY VERY DISAPPOINTED then shop here!

Thumbnail of user airliel
Australia
1 review
5 helpful votes
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December 15th, 2016

Skeptical at first then decided to gave it a try. The prices are such reasonable that you cannot resist. And I like the outcome! Will come by again.

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Thumbnail of user annamariek1
Bangladesh
1 review
0 helpful votes
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August 3rd, 2017

Perfect color found and fabric is exactly what we are after. Came in fast and very good quality! Great fit! Thank you for the dress.

Thumbnail of user laurenn31
Bangladesh
1 review
0 helpful votes
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December 10th, 2017

The dress arrived promptly and is absolutely stunning! It's beautifully made and fits perfectly! I can't wait to wear it for my photos!

Thumbnail of user kimm573
California
1 review
0 helpful votes
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January 21st, 2019

Just wanted to say thank you so much! My order arrived quickly and was perfect! This is just adorable.

Thumbnail of user singersira
Indiana
1 review
2 helpful votes
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July 24th, 2023

I knew it was a bit risky buying a dress from online, but I decided to take the plunge, seeing as I found a dress that I loved, and the reviews were great. Unfortunately, I was only looking at the reviews on their website, which I'm now convinced is a scam. I received the dress, and I don't want to knock it too much. It was alright, but merely alright, and nowhere near as pretty as in the pictures. It was also oddly heavy on top, plus some of the lace was snagged, but I'm not going to complain about that too much considering the price. The real trouble started when I decided to start a return. They are incredibly slow to respond. I have emailed them four times in the last week asking how to return the dress and have gotten only one response. In the response, they did not tell me how to return the dress. They simply asked if I would rather have a replacement in a different size since I had mentioned that I ordered a size too big (my fault, but if size had been the only issue, I could have dealt with it. It was not). They said that a replacement might be a better option, since I would have to pay $40-$70 for shipping to return the dress, but they could send a replacement and let me keep the original for only $80. Now to be clear, I was already expecting to have to pay for the return shipping, so not so angry about that, but on the other hand, if they can afford to send me an entirely new dress for only $80, why can't they afford to pay for the return shipping instead? More importantly, they have been so slow in their response, that I am convinced they are trying to stall for time to make me miss the fourteen-day return window. The only way to contact them is via email. I tried calling the one phone number they have listed on their website, and all I get is a busy signal. The chat option is simply an AI that is no help at all for return questions. This company feels very dishonest, and their products are mediocre at best. Stay far away from them.

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Thumbnail of user angel2runner
Colorado
1 review
1 helpful vote
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July 19th, 2023

Don't be fooled like I was, they will make a horrible excuse for a dress and you will waste your money.

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Thumbnail of user ashleya88
California
1 review
2 helpful votes
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March 6th, 2017

I bought a dress after having my first dress choice fell through. I went to this site because it was affordable and had many options to choose from. I ordered my dress in January and was given an estimated time -should arrive no later than 02/19/17. I heard nothing from them until 2/20/17 stating that my dress had been shipped out. I had paid 30 dollars for expedited shipping so I was kind of upset but knew my dress would be coming so didn't want to fuss about it. As I write this now I still have no dress and apparently have to now call the shipping company to find out where my dress is. I tried to track it on DHL and it stated that it's just been sitting on hold for a week. I gave them my phone number when I first purchased this item in case they had problems but they haven't even attempted to deliver the package. Nobody said I had to call the shipping company to deliver it. I sent a message the first time asking why my dress is taking so long and was told that they told me it is their busy time so it might take longer- they never once told me that nor was it on their site when I purchased the dress. I then sent another message stating that I wanted to be refunded for my 30 dollars for expedited shipping because I still have not gotten my dress. This time they took longer to reply back and the second message is when they told me it was my responsibility to call the shipping company to get my package. They also told me that if the package gets sent back to them that I will be charged for shipping a second time. This is completely ridiculous. So my wedding is less than 2 months away and I am still trying to get a dress that took way more time than it should have for an un-altered dress with no refunds or even anything to make this any better. Don't waste your time or money here.

Thumbnail of user chelseai17
Canada
1 review
1 helpful vote
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October 7th, 2021
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Chelsea ingraham
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Chelsea ingraham
1 review
1 star: Bad
Updated Oct 7,2021
Don't risk ordering from here
Don't risk ordering from here. I ordered my dress with a delivery date of September 16th. I knew with COVID that this date maybe off which I was ok with.
On September 17th I received an email saying that I needed to call FedEx because the package was at a delivery center and marked abandoned. When I checked the tracking it said it was in the USA and I'm in Canada.
When I called FedEx they informed me they stopped shipping because the box was empty. So I reached out to Junes bridal to see what is going on. Sadly it took what seemed like forever for them to respond to my message and informed me that likely a driver had stolen the dress.
I now have tried many times to see what they plan on doing about the dress not being here and they won't respond. I am out close to $300 for the dress and my wedding day is getting closer. Please don't make my mistake and risk this. Very poor customer service.

Tip for consumers:
Dont

Products used:
Wedding dress

Service
Shipping
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Thumbnail of user ilianap6
Missouri
1 review
0 helpful votes
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January 14th, 2019

LOVED my dress! Shipped super fast! She did it a lot faster than expected. So many compliments on it! Thank you so much.

Thumbnail of user rachels345
Minnesota
1 review
0 helpful votes
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December 22nd, 2018

Its just beautiful!. It flows like a rainbow.
And only took a few weeks to receive.
My daughter loves it! Thank you. Sincerely!

Thumbnail of user kk437
New Mexico
1 review
2 helpful votes
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March 18th, 2022

I was hopeful and excited about this company and finding an affordable wedding dress. Unfortunately, communication and lack of response has been a huge issue. My biggest frustration was after the dress (and veil) arrived. The quality of the dress was decent, but was not in the color ordered (bright white rather than ivory). The quality of the veil was horrendous and again not ivory. I reached out to June Bridals via email (as they requested and I could not find a phone number). No answer. I emailed again. No answer. The website is clear that returns must be started within 14 days of receiving item and returns will NOT be accepted without prior approval from June Bridals (meaning, I can't just go ahead and mail it back without Customer Service responding first). I am quickly running out of time to return and still waiting to hear anything from June Bridals. I am extremely frustrated at the total lack of response from this company. Beware.
Timeline for reference:
1/31-email confirmation that dress is ordered/payment received
2/3-email that dress is being tailored and will take 20-25 days to be ready
2/28-email that dress is shipped (no tracking info)
"leave us a message" sent via website sometime that week requesting tracking info, no response
3/8-dress & veil arrived (via DHL), wrong color
3/12-sent email requesting return instructions, no response
3/13-TRACKING INFO received via email for the dress (even though dress had already been delivered the week before)
3/16-sent second email requesting return instructions, no response
3/18-"leave us a message" sent on June Bridals website, again requesting return information, no response

Pic of bright white dress and veil against my ivory veil (middle) I got from Amazon

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Thumbnail of user jeanettef58
GB
2 reviews
0 helpful votes
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October 15th, 2021

I have emailed this company 5 times about returning my dress with no reply. Customer service is poor

Products used:
None

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Thumbnail of user amandaw252
Bangladesh
1 review
0 helpful votes
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November 17th, 2018

The fit is perfect! And the dress turned out so beautiful, can't wait for my big day to show a photo with the dress :)

Thumbnail of user amandaw253
Bangladesh
1 review
0 helpful votes
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November 17th, 2018

The fit is perfect! And the dress turned out so beautiful, can't wait for my big day to show a photo with the dress :)

Thumbnail of user stephl35
California
3 reviews
2 helpful votes
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February 24th, 2022

It cost me over $70 just to return and then they didn't give me the full refund. Not worth it at all. I'm out the entire cost of the dress.

Tip for consumers:
Just don't.

Products used:
None. I returned all because they sent me the wrong colors. It cost me $75 to ship back to China and then they pulled out shipping cost from their end. Terrible.

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Thumbnail of user sabrinap178
Australia
1 review
0 helpful votes
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July 27th, 2022

Great variety and choices available. Dresses are detailed and designed beautifully. Definitely recommend.

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Thumbnail of user nyushab
Washington
1 review
0 helpful votes
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August 7th, 2018

The dress did not look anything like a photo, asked for a refund was not approved. Do not order from this website its a scam

Thumbnail of user tammarat
Kenya
2 reviews
6 helpful votes
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March 23rd, 2017

I like this store because they have affordable prices and free shipping. I am really pleased with everything I have bought

Thumbnail of user jens541
Massachusetts
1 review
1 helpful vote
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April 21st, 2023

My dress I ordered was horrible and they wanted me to pay $70 shipping to return it. They also said I can donate it to goodwill

Products used:
Wedding dress

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Thumbnail of user stacyc499
Ohio
1 review
1 helpful vote
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June 4th, 2023

I've been trying to contact them to return my dress and completely silent! Emailing them every day and no responses!

Products used:
Wedding dress

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Value
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Thumbnail of user jobanaa
California
1 review
2 helpful votes
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December 16th, 2018

I purchased the gown in the length. Love the fit and the detail they put into making the ends of the lace scalloped. Great purchase!

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June B.
Typically does not respond to reviews

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