June Bridals has a rating of 2.8 stars from 494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about June Bridals most frequently mention customer service, return policy, and full refund problems. June Bridals ranks 61st among Wedding Dresses sites.
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My dress arrived 3 weeks after I submitted my order! Which is amazing! Not only did Junebridals make my dream wedding dress in a timely manner, but I received my dress 2 days after receiving the email telling me it had shipped! Amazing! This dress was absolutely made to fit me! The quality of the this dress is even better than I imagined. I did order it months before my actual wedding, so It may need taken in on top, but that's an easy fix and expected. I can't recommend this company enough! Trust me, I may be a laid back bride, but if you see something you like, PLEASE don't hesitate getting in touch with June, so she can make your dream dress a reality too!
Dress did not look like picture. Horrible quality. "Easy returns" is a joke. They ended up trying to charge me for shipping even if I shipped it at my own expense, and only gave me a partial refund to keep this piece of junk. Do not order from this business!
While the dress itself was made very well and I feel accurate to what the picture showed, it simply did not fit me like I had hoped it would. So, I emailed the company to ask about returning it and never heard back from them. Needless to say, I am super disappointed because on their website it clearly says they allow returns within 14 days of receiving your item(s) (they have to "approve" the refund first before you can send it back) but it's already been nearly a week since I got my dress and I still haven't heard a word from them even after emailing another three times. So now I am stuck with the dress and am having to try to resell it. Super disappointed with my experience with June Bridals. A wedding is supposed to be a happy time for a bride and all this does is add unneeded stress! If it's too good to be true, it probably is...
Tip for consumers:
It says they accept returns but they DO NOT!
Products used:
The garment bag.
Once I received my dress, which did not fit, all communication with customer service halted. Their policy is that you have to contact them within 7 days and they have taken that and then some, absolutely no response. I would not recommend this site to my enemy.
Products used:
I bought a dress.
Absolutely fell in Love with this Wedding Dress, the ONLY one I wanted. Received it and White instead of Nude Fabric was used. The dress is not offset just white on white and looks a mess. June Bridals remarks were that they use the material on hand! I wanted to return it and they said I would get 70% back less $40-$70 for shipping, even though I paid to have it Expedited. They don't care and will Never lose Money, Especially if it's their fault. Horrible Experience and 8 emails without resolve. I get married in 2 weeks and this company is Full of Bull$#*!.
Tip for consumers:
Do not shop at this company. The Customer Service # on the app is a bogus # …. It’s a Front and not even in the States. Takes No Responsibility for their mistakes and will definitely not lose Any Money Especially when they make the Error!!!!
Products used:
Nothing else besides my disgusting wedding dress made incorrectly.
I was very unhappy with the dresses that I ordered. I contacted and sent pictures and went a week with no reply. I ended up escalating the issue to PayPal. The company finally got back to me and offered 80% back less their shipping cost. Their return policy states a full refund including shipping for items not as represented. Buyer beware. Look elsewhere.
Really high quality lace on this dress. Feels heavy and luxurious. Still needed to get it altered (hemmed the bottom, tightened the sides, sewed in cups) even after I got a custom order, but it was fine. Some of that I expected anyway.
Seriously I don't even know what to say! It's the cutest dress I have ever seen. This is our flower girl for my June Wedding and I honestly could not be happier with how it turned out. Bridge water white color. Katie is great with communication, shipping speeds were faster than predicted, and her work in incredible. THANKS!
Customer service was awesome. Any questions I had were answered promptly and honestly. In the shipping process they keep me updated all the way. So nice to have now a days. Dress was beautiful and fits perfect. Worth every penny. Nothing bad to say. Thank you so much, from Amarillo Tx.
Products used:
Wedding dress
I ordered a sample dress for one of my bridesmaids and it fit perfectly! The lining is soft and comfortable, the fabric is more light weight than I had anticipated (which is exactly what I want for my wedding). I read reviews that lots of the sequins fall off but it's certainly not enough to be noticeable at any rate. The shop's worker, June, was great. She answered all of my questions and always responded promptly which made the process much less daunting as I had many reservations about ordering such an important dress online without having my friends try it on. Delivery was within 4 weeks! Can't wait to order the rest of the dresses.
I was really nervous about ordering a wedding dress on June Bridals, but the seller went above and beyond in every way! Excellent communication for all of my (many!) questions and the dress fit me perfectly - she is very thorough with the measurements. Thank you so much for designing such an extraordinary dress! Can't wait to share the professional photos!
I was really nervous about ordering a wedding dress on June Bridals, but the seller went above and beyond in every way! Excellent communication for all of my (many!) questions and the dress fit me perfectly - she is very thorough with the measurements. Thank you so much for designing such an extraordinary dress! Can't wait to share the professional photos!
Ordered two dresses to try on at home. Rush order shipped 2 weeks even earlier than it was originally scheduled for! I love one of them and decided to return the other, it turns out return shipping cost is very high and they do not do full refund. I should read company policies before that!
I was sent a dress that was different than what I ordered. Cust service rep said I had to pay to return it or accept a partial refund. Now they've gone dark. Buyer beware! Do not spend a dime with this company. Google their parent company Meledo Company Ltd and you'll get the whole story. Wish I'd did that due diligence up front.
Products used:
Wedding dress
Holy Wow! I can't say enough wonderful things about this dress. First of all, the material is awesome. It's silky smooth, heavy enough to feel luxurious, light enough to be comfortable. It also came out of the bag without a single wrinkle. Secondly, there are so many ways to wear the dress that everyone can find a style that flatters their body type. I've had a horrible time finding dresses that fit lately, but I've found several ways to tie this dress that look fantastic. My photo doesn't come close to doing this beautiful dress justice. Worth every penny!
The site says 15-20 days for a custom dress, then 5-7 days to ship so we ordered a dress 45 days out and thought we were good saying it would arrive a week early enough... SO Dead wrong we were! We contacted customer support two weeks ahead of time to let them know how important it was to beat our wedding date and they replied "we will send as soon as ready". Well its 36 hrs away from our wedding time, not even a notice of shipping! My wife-to -be has no dress and family has already arrived. Thanks for your support June BRIDALS... NOT! Hire more workers and meet your obligations please.
This is the first time I've ordered a maternity gown for one of my photo shoots -- the client typically provides their own clothing. It was definitely worth the investment -- the pictures are breathtaking! Will order again!
I fell in love with dress about a month before prom after many failed attempts at finding a dress that is long enough in stores
(I'm 6'1"). June Bridals was so sweet and incredibly accommodating throughout the entire process. I asked for the lining under the embroidered skirt to go all the way down, and she executed my requests to perfection. I looked good and felt great on my prom. Thank you so much! Will definitely order again!
Beautiful dresses and beautiful color, seller was very helpful in answering all my questions and concerns. I recommend these dresses especially for bridesmaids since they are affordable and pretty. Just YouTube a link so that you can learn how to tie the dress in different styles!
These originally got lost in the mail, but Kathy was really good about sending me replacement swatches very quickly! Professional looking swatches. Glad I ordered so I could get a feel for the fabric and color in-person. Recently ordered my dresses!
Love this. The material is perfect for this style. So cute with a pair of leggings. Lucy always does the best work. I am a repeat buyer and will continue to be one. Her dresses are a staple in my wardrobe.
Delivered in shorter time than expected! In great condition and excellent stitching. Very good quality! For me that is a bit "busty" it was shorter then I thought, but nothing that compromises the dress. I would order from this shop again!
The cut and fit of this dress is exactly the same as picture! Having had my bridesmaids fitted for them, I'll definitely be switching to these! At a fraction of the price, there will be money in the pot for beautiful bridesmaid gifts! The product arrived in 9 days, which I thought was spectacular considering it came from across the world and Royal Mail can't seem to deliver the same standard of service! I will be ordering again very soon! The team I dealt with were excellent and even sent me swatches of fabric for my maids' dresses! Excellent customer service and quality!
Received dress in good time but the neck and armpits were very small. As everyone else has stated, returning it to China is ridiculous. Only option is to sell or try to get partial refund. Never again will I buy from here and stay away from Kylieshe.com as well!
Definitely time well spent You can place a custom order and have it made to fit your exact specifications, and it's quite comfy and stylish. Do serious business. I plan to add more of this designer's tops to my wardrobe.
I didn't realize the front was pretty much open dress. I will probably sew it higher together. Other than the fact that I should have asked Andy to adjust the neckline for me (which I've done with previous and later purchases), this dress is incredibly beautiful. It looks very classy, sexy, and modern.
I was worried about the fit since I am almost eight months pregnant- but it's perfect. I also didn't want to wear anything underneath the bodice part but thought I might have to due to transparency- but can't see anything! The fabric hangs beautifully and smooth- even where it gets tied- there is no pinching in or bunching anywhere. I will be getting married in it next week, now just have to decide on one of the many cute variations to wear. The transaction was seamless and June was always very quick to respond to any of my inquiries. I don't believe there is anything better out there for the price.
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Hi Joshua,
Good day.
Would you please offer your order number to us? Usually our processing time is 15-25 days, and the delivery takes extra 3-5 days. We try our best to deliver the dress on time, we will issue a full refund if we failed to make it to your wedding date.
Best Regards,
Customer Support