June Bridals has a rating of 2.8 stars from 494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about June Bridals most frequently mention customer service, return policy, and full refund problems. June Bridals ranks 61st among Wedding Dresses sites.
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My dress arrived 3 weeks after I submitted my order! Which is amazing! Not only did Junebridals make my dream wedding dress in a timely manner, but I received my dress 2 days after receiving the email telling me it had shipped! Amazing! This dress was absolutely made to fit me! The quality of the this dress is even better than I imagined. I did order it months before my actual wedding, so It may need taken in on top, but that's an easy fix and expected. I can't recommend this company enough! Trust me, I may be a laid back bride, but if you see something you like, PLEASE don't hesitate getting in touch with June, so she can make your dream dress a reality too!
Dress did not look like picture. Horrible quality. "Easy returns" is a joke. They ended up trying to charge me for shipping even if I shipped it at my own expense, and only gave me a partial refund to keep this piece of junk. Do not order from this business!
I am so so so thrilled. Jen spent a lot of time with me to discuss the details and to find out what I really want. Our communication was warm and very pleasant. The wedding dress is a masterpiece, a real beauty, carefully manufactured by a lady who is obviously a trained seamstress and a great designer with an eye for detail. The parcel arrived my house in no time.
I can not thank you enough. WONDERFUL!
This dress fits like a dream, and I didn't even use custom measurements. The bottom is nice and heavy and so fun to twirl in, and the bodice hugs in all the right places, but I can still move around easily and know I'll be comfortable the whole night. I wish I could send two pictures to show an example of the back, as it's a very elegant open back and I think it's beautiful. The sleeves are super fun and boho as well. Karin was super sweet, easy to work with, and quick to respond. If you're looking for a fun boho dress that you can dance the night away on your wedding, look no further! My one suggestion is go for ivory, as the white is very white, but it still looks beautiful so you really can't lose :) Anyway, going to stop rambling but if you're on the fence DON'T BE. So happy with this purchase.
Such a comfy dress. Especially for a 22 week pregnant woman! I got so many compliments and love the fact that I can wear this post pregnancy as well! My only warning is the lace gets caught on heels which was a challenge for me to get my dress unstuck while standing in stilettos (and with a round belly). I look forward to wearing this dress again!
I ordered this with custom measurements and this dress fits like a dream. It is well made and the color and style are exactly as pictures. June Bridals was great and communicated every step of the way. Worth every penny spent. I will certainly be ordering from here again.
I impulsively ordered a dress and later started worrying that the company was sketchy, possibly a scam. However, I am actually quite pleased with my purchase. The quality is what you would expect in a dress costing several hundred dollars more. It looks like the photo below (granted, it doesn't look as good on me as it does on the model but I feel that the description and picture of the dress are accurate). Communication from June Bridals was good: they send you regular emails telling you when your dress will ship, when you can expect it to arrive, etc. The company is based in China (I discovered this after I'd made my purchase). I am in Tennessee, so to be truthful I wasn't sure if a dress would even arrive, but it did arrive in a timely manner. Pleased with my purchase.
Tip for consumers:
I was worried that this company was a scam, especially since most of the positive reviews were written in broken English, but it’s not.
Products used:
white wedding dress
Perfect for under my sisters dress for my wedding! This color was absolutely stunning on my blonde sister! Thanks a million! So easy to figure out wraps as well. Thank you for accommodating our short time line!
I ordered this dress along with 4 bridesmaid dresses for my wedding this summer. It is adorable and made so well! Kathy does a fantastic job! My bridesmaids love their dresses. Amazing communication with the seller. Love the end result. Thank you! I cant wait to see all the girls in them!
I purchased all of my Bridesmaid dresses from here custom made. They are AMAZING quality and I love them so much! Such an easy company to deal with always write back quickly. Very happy customer would recommend!
I reached out to June Bridal's customer service email over a week ago without any response. I am beginning to wonder if this is a scam. I did not receive my package from June Bridals, instead I received it from the name of a different online retailer. I would not recommend this company to anyone who values transparency.
Tip for consumers:
Do not trust that you will receive your product or get any order updates from June Bridals. You might get information from a completely different retailer. This site is potentially a scam.
Cherry, the worker of this shop, was wonderful to work with! She was able to get my dress to me 2 weeks after the order was placed and it was stunning. Cindy put up with my constant worries about the dress not arriving on time for a wedding I was in but she told me to trust her and I'm so glad I did! Any other formal events I have in the future, I will be sure to order from this shop. You won't be upset with the final product at all :)
June Bridals is a complete rip-off. The dress I received is clearly a knock off of the designer dress pictured on their site, and the glowing reviews left for it are certainly fake. The dress I received has sewing mistakes, uneven and unsightly white cups, stains on it, and is made of cheap material in the skirt. I'm so disappointed. To make matters worse, June Bridals does not provide a shipping label to return dresses for free to them, so shipping it back from Canada, where I live, would have cost over a hundred dollars, plus potential import fees. It wasn't worth it to send it back and get a refund.
Don't waste your money!
Purchased 2 dresses. Asked about return policy. Oh no problem BUT what they don't tell you is you have to return the dresses to China! Pay for shipping plus only refund 80% of your money back! Shame on you for doing this to any Bride! They suggest selling in on EBay or Craigslist REALLY? I will tell everyone NOT to order from your website! Just awful!
Just wanted to say that I would definitely order from you all again. When I placed the order they made sure they kept in touch from the tailoring to the time it arrived at my house. My dress came rite on time for my wedding and it for great. I did order a few sizes up because I knew it was being shipped overseas but it was so worth it and affordable
Wow! So thankful I found Cindy's June Bridals shop- she is truly talented and has a beautiful eye for design. The gown I ordered shipped quickly and arrived in perfect condition. I was a bit worried about the fit, but Cindy's sizing guide was fully accurate. The quality of the dress is stunning and feels better crafted than many wedding gowns I tried on. Absolutely recommend June Bridals for anyone looking for a unique, beautifully made gown!
Absolutely love it. It's not my first time buying from this amazing seller, and definitely not the last time. I don't want to take off this comfy dress. Highly recommended shop and seller. Very personal service, wonderful made-to-measure dress. Great style and quality. A feel-good experience. Many thanks.
I am SO impressed with this company. This purchase was my first June Bridals experience. I was very pleased with how the dress turned out; gorgeous colour (so many options!) and good quality material. Incredibly flattering. Lucy and her team can give themselves a good pat on the back. They're a really customer-friendly company. Would totally recommend.
Dress shipped on time, great smooth fabric. I've never ordered a custom dress online before, so I ordered one first before purchasing the other 5 I'd need for my bridesmaids. Made a wonderful choice. Thank you.
Absolutely stunning. I came across Anna's shop last minute a month before my wedding. Nothing was too much trouble for her and she had my item sent to me so fast. What a beautiful dress for a great price. Perfect for my wedding day. Thank you so much. Fantastic service will certainly purchase again.
I can not speak highly enough about June Bridals! I was very nervous to order a dress on line but after reading her countless positive reviews and seeing many pictures posted from happy customers I decided to go for it. Just as the reviews suggest, June responded quickly and in great detail to each message I sent. I am very curvy so I decided to get a custom made dress. She double and triple checked with me to make sure we were on the same page about each and every measurement. She made a few suggestions and I took her advise. I did my measurements exact and left only about 1/4 inch wiggle room. My dress fits like a glove! It is absolutely perfect! It is obviously custom made for me! The inside lining of the dress is very soft, it does not itch me at all. The shipping is extremely fast.
Yes! This beautiful dress arrived perfectly! I love to wear it and it looks so lovely on. My husband says it looks "too good"! Dealing with the seller is a taste of heaven and I wish she lived next door!
Yes! This beautiful dress arrived perfectly! I love to wear it and it looks so lovely on. My husband says it looks "too good"! Dealing with the seller is a taste of heaven and I wish she lived next door!
I was really nervous about buying these online, but took a punt after seeing the reviews. They are fab and the bridesmaids look amazing in them and I really want to buy one for myself now! If you're ordering to the UK (as I was), make sure you leave enough time as the shipping can take a while, but the wait was 100% worth it. Thank you so much, I have 3 happy bridesmaids and I'm one happy bride! :)
I have sent several emails and opened 3 tickets to try and communicate with this company. I have no idea if I will get the dresses I ordered in time for my sons wedding. It's been 30 days on what was originally supposed to be a Rush order. BTW this review service forces you to rate at least one star to write a review. They didn't deserve the one star! Do not order from this company. I will be sharing my experience with everyone!
I ordered this dress online after finding nothing in stores that I liked as much. I was a little worried about it at first, however Elena was so responsive, easy to work with and willing to customize certain aspects of the dress to fit what I was looking for. The dress arrived this week and is absolutely stunning. It fits me perfectly, the material is top quality and it is exactly what I imagined. It feels even more special that the dress was made just for me. Thank you so much Elena! I can't wait to wear this on my wedding day.
Cindy is truly talented. I spent many months trawling sites online to find my dream dress, to no avail, when something brought me to Cindy's June Bridals store. This dress truly captured me and I fell for it instantly! The dress was made to my measurements and is utterly perfect. The fit is truly exceptional and wonderfully flattering - very difficult for someone with such an ample chest! - and the lace absolutely stunning. The quality is like nothing I have ever seen before. Trying it on made me feel incredible.
Cindy is not only a great artist, but she is also a very lovely person to talk to - she answered all my questions quickly and cheerfully, and was always happy to help (even when I changed the colour of my dress at the last minute!)
I can't wait to wear my dress on my wedding day. Thanks again, Cindy!
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Hi Danette,
Good day.
This is Alex from JuneBridals and I am in charge of the customer support team.
You have asked our return policy in November. Estella responded, "If you order a standard size, you can return it for any reason. And if there is no quality issue, you can return it and get 80% refund of the dress price, shipping cost not included.
And if you order a custom size, we are sorry you can not return it."
You have read our return policy before placing an order on our site. If you disagree with our return policy you may have tons of choices to shop elsewhere, once you ordered in our shop you agreed our terms and policies.
Yet you choose to placed the order in December which means by that time you have been fully aware of our return policy.
Please review our return policy here:
https://www.junebridals.com/article/return-policy.html
Any questions, please don't hesitate to let us know.
Best Regards,
Customer Support