• Just Love Skulls

Just Love Skulls

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Overview

Just Love Skulls has a rating of 3.8 stars from 131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Just Love Skulls most frequently mention customer service. Just Love Skulls ranks 2nd among Speakers sites.

  • Service
    64
  • Value
    60
  • Shipping
    59
  • Returns
    45
  • Quality
    55

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
2
Neutral
0
Negative
2
22
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How would you rate Just Love Skulls?
Top Positive Review

“That was fast!”

Alice R.
5/5/24

I got the item I ordered very fast and their customer service is wonderful! My daughter loves the shoes I ordered for her and it is perfect! I will definitely buy from you again.

Top Critical Review

“LOTS OF MISINFOMATION”

Colin T.
5/31/24

BUYER BEWARE! This company does not accept returns! The product was as described and arrived in a timely manner however, the website says, "satisfaction guarantee", "Money Back Guarantee ". The website also said that their sizes run true. The fact is, they run small. Bought a pair of sneakers for my wife, who wears a size 9, and they were too tight in length. This company would not exchange for a size that fits, they will refund my money less shipping and restocking fees (which leaves practically nothing to refund) and expected me to buy another pair at 50% off to get the next size up. IMO, THIS TYPE OF RETURN POLICY MAKES IT A SCAM. BUYER BEWARE!

Reviews (131)

Rating

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Reviews that mention popular keywords

love skulls (33)
Thumbnail of user denisew1067
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Waiting over a month for a Christmas outfit, its now 3 days till Christmas and received 2 separate packages. The leggings are not what I ordered and not even the correct size. The blue leggings don't match the red santa hat on the shirt

Tip for consumers:
Order way in advance

Products used:
Shirt

Service
Value
Shipping
Quality
Thumbnail of user alanr776
1 review
1 helpful vote
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May 26th, 2023
Verified purchase

Got email 5 days ago saying my order #******* had shipped, but usps has no info for it. I tried their link and it says "not received " zero info. Asked for refund, but we'll see. I bet I got scammed.
Edit: still 1 star for saying my item shipped but didn't, BUT they did refund me promptly. Don't feel like they are scammers, they just overpromise on delivery and don't tell you their items ship direct from China, hence the long delivery times.

Products used:
None. Never received

Thumbnail of user zakpes
Peter L. – Just Love Skulls Rep

We have cancelled and refunded your payment.

Thumbnail of user davew1141
1 review
0 helpful votes
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March 3rd, 2023

I placed an order 4 weeks ago. I was given tracking after two days, however, the tracking still shows as label created, that's it. Still no shipping update, still no product in hand. When I email and ask, I get the same response that it was a supply issue and it has not shipped. Still hasn't shipped. I'm out $50 for no shoes.
Update 3-15-23
After this review, the company contacted me and asked me to remove it. I said it was an honest review and wouldn't take it done.
I still don't have my order. 1st tracking number said label created in NY. Second said out of CA. After filing a claim with Paypal, now the current tracking shows out of China. Still trying to get my money back. This is obviously a bit suspicious.

Products used:
Shoes, but I haven't got them

Thumbnail of user zakpes
Peter L. – Just Love Skulls Rep

Hi Dave, Your order has been delivered already.

Thumbnail of user kellym1888
1 review
1 helpful vote
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June 29th, 2022

I ordered three items in March and I received two but the other one still hasn't arrived and it's been over 3 months. Every time I write them they tell me it'll be there in the next couple days and it's still not here

Thumbnail of user debbies868
1 review
1 helpful vote
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May 14th, 2021

I ordered a Christmas present on 12/7/2020 and am still waiting for half the order. I understand that that things are tough due to the virus and things could be behind but in multiple emails all saying that the other half of the order will be delivered "in a few days" or "pretty soon", I have yet to get it. It has been over 5 months now. On 3/13 I was told that they contacted the shipping company and made sure it will be delivered in a few days. On 4/22 I received an email from Peter who is apparently the CEO blaming USPS for losing them and saying he can get them delivered to me. Still nothing. All I want are the pants I paid for I don't want anything extra. As I told them, I am putting a negative review and next step is BBB.

STAY AWAY if you expect to receive everything you paid for!

Now 6 months late and still nothing.

Thumbnail of user zakpes
Peter L. – Just Love Skulls Rep

Hi Debbie, I appreciate your feedback about your order with us. I have checked your order and I can confirm that half of it has been delivered the other half will be delivered soon. We just contacted the shipping company and there was a delay due to the vaccines are being prioritize for the shipments. I hope you understand our hands are tied up here but we are doing the best we can to prioritize your item. Please give us more time to make it up to you.

Thumbnail of user erinc836
1 review
1 helpful vote
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March 22nd, 2023

I ordered a handbag for my daughter and she didn't like. I've tried 3x to contact someone with no response. There's a 30 day return period and I've yet to get a response so I can request a return and refund. I'm also waiting for the remaining delivery of a shirt that I ordered with the bag but that was 15 days ago and no way to track it or contact anyone. Won't be ordering again from this place!

Tip for consumers:
Hopefully you don’t have to return or exchange anything! This is $85.00 spent for nothing.

Products used:
Just Love Skulls handbag with purple skull (received, didn’t use).

Service
Value
Shipping
Returns
Quality
Thumbnail of user zakpes
Peter L. – Just Love Skulls Rep

Hi Erin, we are sorry for the problem, please send us again an email and we will definitely solve your problem.

Thumbnail of user tamalat4
1 review
2 helpful votes
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June 19th, 2021

I placed a order in Feb for leggings and shirt. I received the leggings but still have not received the shirt even after multiple emails to the company. Ask for a refund and was told the shirt was being shipped again along with a free pair of leggings. Again I received the leggings but no shirt. Just want what I paid for or my money back. Definitely not a satisfied customer.

Products used:
Leggings

Service
Value
Shipping
Returns
Quality
Thumbnail of user brettj64
1 review
2 helpful votes
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November 18th, 2020

They refuse to provide me all of the items I paid for. I ordered a shirt and leggings combo. Ive received the shirt (low quality) to date but not the leggings. They have told me through Customer Suppor that the leggings have shipped 3 times. Its been 3 weeks and their C. S. is an automated email response. They will not acknowledge my request for a refund. BUYER BEWARE DO NOT BUY!

Tip for consumers:
Do not buy from them, multiple people have said they never received the products they ordered.

Products used:
None, because they never came!

Service
Value
Shipping
Returns
Quality
Thumbnail of user madisonw230
2 reviews
0 helpful votes
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April 9th, 2023

Oh, I have order two different orders and none of them have arrived and they all showed up to be sitting in Woodridge Illinois and they keep sending me emails that it's been shipped don't order from these people they were scammers and quick to take your money

Products used:
None haven’t received anything

Service
Value
Shipping
Thumbnail of user zakpes
Peter L. – Just Love Skulls Rep

We are not scammers, we are using a special shipping line as we told you, please check your email for further info, your orders are new and they are going to be delivered really soon within the next few days.

Thumbnail of user melinap14
1 review
2 helpful votes
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March 1st, 2022

I placed an order on January 12th for 2 sets of outfit my best friend and I intended to wear on Valentine's day. I recieved some cheap tights but no hoodie.

I was told a replacement will be sent which I never recieved. Today's March 1st, I still haven't recieved my hoodies or the replacement. And I'm convinced I won't be getting a refund not like I haven't asked for a refund multiple times, rather I'm promised more items I dont have any tracking number for.

Overall, just ridiculous!

Tip for consumers:
Don't order from this site

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrism3647
1 review
0 helpful votes
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November 28th, 2022

One order put in on Oct 21st It is now Nov 28th. Heard ZERO. Another order put in on Oct 26th.still zero. I did receive an email AFTER I paid for "expedited handling" that shipping may take 10-20 days due to whatever. Oct 21 to Nov 28th is 38 days and no update, no shipping, no anything. Wont ever try again with this "company". UPDATE. Finally, spoke with owner. Said I want a refund. Was given the run around. Today, I was finally told to not contact my CC company as the money is no longer in the account. BTW> I have worked for Visa and MasterCard and know the refund rules. DO BUSINESS at your OWN RISK!

Tip for consumers:
Don't.

Service
Value
Shipping
Returns
Quality
Thumbnail of user callynj
1 review
0 helpful votes
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September 7th, 2022
Verified purchase

I placed an order on 8/18/22/022 for 2 shirts which I still have NOT received as of 9/7/2022! I contacted support who assured me I would receive them last week which did not happen. I asked for a tracking # or refund and they keep giving me the run around stating they "will get right back to me" and/or "the merchant they use has shipped the items" but still no tracking # or merchandise has been received! At this point I don't even want the shirts anymore as they were supposed to be gifts for a friend LAST MONTH! Please see attached photos showing their responses to my request for immediate refund! This is either a SCAM or POOR BUSINESS PRACTICE! I DO NOT RECOMMEND PURCHASING FROM THIS COMPANY!

Tip for consumers:
DON'T PURCHASE

Products used:
NONE... NEVER RECEIVED MY ORDER

Service
Shipping
Returns
Thumbnail of user jayu57
5 reviews
2 helpful votes
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February 2nd, 2021

I ordered items for Christmas gifts well ahead of Christmas and was told that they would arrive in time. Nope not even close it is now February and I finally received the final item. None of them arrived on time. Then I get calls from them asking to Remove my case not good customer service at all very unprofessional.
BUY AT YOUR OWN RISK
Now we are being harassed by them with unsolicited calls

Tip for consumers:
Don't do it

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user sunnia3
1 review
1 helpful vote
  • Send Message
January 23rd, 2023
Verified purchase

I ordered a bed set, it never came. I requested a refund and they told me they'd send my order again. I order this in October and still waiting and still not here. Requested a refund again and nothing not even a response! DID NT ORDER FROM THEM!

Tip for consumers:
Don’t do it

Products used:
None never received it!! Or a refund when notifying them!

Service
Value
Shipping
Returns
Quality
Thumbnail of user catherinel341
2 reviews
2 helpful votes
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November 14th, 2022

I made a purchase of a handbag and within ONE hour, went to cancel the order. Corresponded with someone named Jessica who said that I would be refunded. It is two weeks later and not only are they not responding to my emails and facebook messages, but they have still not refunded me my money! BUYER BEWARE, do NOT purchase from this seller.

The company followed up by saying that they replied to my every email which is NOT true. DO NOT give this company your business. They are a SCAM.

Tip for consumers:
BUYER BEWARE, do not purchase from Just Love Skulls.

Products used:
Purchased a handbag, tried to cancel order within one hour of placing order. Was told I would get a refund, has been two weeks and company is not returning my emails nor my Facebook messages. All I want is my refund. BUYER BEWARE, do not purchase from this company.

* Just Love Skulls attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user zakpes
Peter L. – Just Love Skulls Rep

The refund has been processed already. We always responded for every message and emails.

Thumbnail of user christopherc1578
1 review
1 helpful vote
  • Send Message
April 29th, 2021

I placed an order several months ago. After over a month I only received the bottoms of The spandex
set I purchased. The bottoms were the wrong size and I still have not received the top. I contacted customer service and they assured me that the top would arrive in 2 week... another month later nothing? I also ordered a blue tooth speaker which doesn't work! Customer service said yo take a video and upload it and they would replace it... well it won't let me upload the video. As a paying customer I shouldn't have to jump through hoops to get what I paid for! Very Disappointed with the products and the way I have been treated by customer service.

Tip for consumers:
Save your money buy elsewhere

Products used:
None of them

Service
Value
Shipping
Returns
Quality
Thumbnail of user darleneg182
1 review
0 helpful votes
  • Send Message
June 13th, 2021

Hi
I would like to tell every one the items (( Love Just Skulls)) have are Gorgeous anything you want you can buy on this site. Fit any style your in.

Tip for consumers:
Nothing its all good

Products used:
Shower curtian

Service
Value
Shipping
Returns
Quality
Thumbnail of user clintons81
1 review
0 helpful votes
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February 5th, 2021

This site is true to it's name there is something for every skull lover you name it they have it. I really enjoy the products and comments. Trust me you will love it as i do.

Thumbnail of user sophiae41
1 review
0 helpful votes
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May 21st, 2021

I love it and it's good and awesome how do you have really been a long life how are your kids and what's going out for me today I have a lot sweetheart I'm going too sweetheart and I'm doing okay fine doing nothing to you sweetheart you don't have really been a long time you sweetheart I don't have yyyyy

Tip for consumers:
A lot

Products used:
Shoes clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user januaryj3
1 review
0 helpful votes
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July 4th, 2022

Really enjoy looking at pictures and colorful posts. Would love to get the chance to order from your clothing and gifts when possible. Thank you for your page!

Thumbnail of user phanzetomox
1 review
0 helpful votes
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May 9th, 2023

I recently received a pair of skull sneakers and I must say, I am thoroughly impressed with the quality and design of these shoes.
First and foremost, the sneakers are incredibly comfortable to wear. The insoles are cushioned and provide ample support for my feet, allowing me to walk around all day without any discomfort. The outer material is also durable and has held up well even after repeated wear.

But what really sets these sneakers apart is their unique and eye-catching design. The skull pattern is intricately woven into the fabric, giving the shoes a cool and edgy vibe. I've received countless compliments on them and have even had strangers stop me to ask where I got them from.

I appreciate that these sneakers are versatile and can be dressed up or down. They look great with a pair of jeans and a t-shirt, but I've also worn them with a dress and they added just the right amount of edge to my outfit.

Overall, I highly recommend these skull sneakers to anyone looking for a stylish and comfortable shoe. They are definitely a standout addition to my shoe collection and I can't wait to wear them for years to come.

Service
Value
Shipping
Returns
Quality
Thumbnail of user laurac1586
1 review
0 helpful votes
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April 22nd, 2021

I love skulls they have some amazing products. Especially the fire pits. They are so unique and Magical. I have not purchased trying to find the price

Thumbnail of user johannad79
1 review
0 helpful votes
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July 4th, 2022

If you love skulls like I do, this is the website for you... you can find almost everything you need and want and they all have skulls, the bedding is my favorite. Highly recommend

Products used:
Bedding

Value
Thumbnail of user trishv18
1 review
0 helpful votes
  • Send Message
June 16th, 2021

Really excited about this new skull shopping really great group shows all kinds of skull stuff bedding stuff I love it every thing is so awesome excited about shopping with them

Thumbnail of user irener116
1 review
0 helpful votes
  • Send Message
October 17th, 2020

Lots of awesome choices. My heart and my eyes are filled with joy. Totally worth it!
My friends keep asking where I get my shoes, got one for my bff! :)

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Thumbnail of user zakpes
Peter L.
Typically does not respond to reviews

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