Kaycee Beauty

I ordered from them and they charged my card 30.00. I never received an order number or the brushes! I wrote to them and they claimed they have no record of the sale even though there name is on the charge. I wrote back to them and now they won't respond. Please don't get scared by these fakes!

I honestly don't know if they're are a legitimate poorly ran business or just people trying to scam you. I didn't receive an order number upon ordering no receipt nothing. They have a site but no social media and one form of contact which I deem suspicious in this age of technology. I do not believe they have an automative response email but they say the same thing regardless of your questions so I believe they do that out of rudeness. I contacted my bank after day 20 of no email or shipping info to refund my money so I wouldn't recommend this company to anyone for the simple fact it's not professional, you have no way of contacting them other than email and they don't even respond based on your concerns. If I could give zero stars I would.

This company is TERRIBLE. DO NOT order from them. I ordered 2 sets of brushes on April 21st, 2020. And it is not August 13th and NOTHING. I've emailed them multiple times. All they say is sorry for the delays and they are on their way. But when i type in my tracking number, it says it's expired now. Terribly company, terrible customer service. Do not recommend

Ordered the brushed on the 15th May. Today it is 4th June. No brushes have arrived. They have charged my account and I have received nothing despite sending multiple emails to them which they have not responded to. DO NOT order from this website.

I purchased 3 brush sets May 21 and have never received my order. I have tried emailing them 3 times with my order number asking for an update and have yet to hear back from them. This feels like a scam

I have been waiting on 4 sets of brushes sense March! I have contacted the company and everything trying to track and find my brushes. They have been very short and non helpful. Not satisfied. If and when I get my brushes I'll never buy from them again

Ordered from KayceeBeauty.com on April 27, ordered 4 sets of brushes. Still haven't come. I emailed their "Customer Service" email just to get a generic response of "sorry, what's your tracking & order #?" I give it to them, wait another 2 weeks for nothing, just to email again and get the same response. I have emailed them 3 times now telling them I just want a refund and they don't even acknowledge it. They gave me a USPS tracking # that didn't work and said there was no parcel to track, no information with that #, and I complained about that. Now, magically, 3 days later, they give me an international tracking # (wasn't told it was coming from overseas) and the date that they receive the parcel information was the last day I emailed... about 4 days ago... total crap. I will never order from that site again. I haven't even gotten the product to evaluate and see how good it is. If I ever get it, I will do another review on that.

I have yet to receive my order as it's taking so long i've send 3 emails and no yet got one back. I spend over £60 using my birthday money and i have no words i don't trust this website there's no number or tracking and i want my money back.

I ordered my brushes in may 2020 and here in March 2021 I still haven't recieved them emailed them like 10times got some replies that didn't help they said they were checking on my order never heard but so don't buy from them! Also I have to rate it to post but I would put a -10

I ordered 3 set of brushes and it never arrived, even though sending several emails they keep saying... it is on the way... but even until 8 months my brushes never arrived. And, again when emailed them, my email bounced back. So, clearly this company is a BIG SCAM... SCAM... SCAMMMMMMMMMMM!

I bought 3 brush sets over 4months ago and still haven't received anything. I've sent countless emails and yet no ones gotten back to me. I've given them the benefit of the doubt with covid with the delays but there is no excuse for ignoring customer emails. If I could give them 0 stars I would!

DO NOT ORDER from this company! Complete scam you will never receive your order. I order $40 worth of brushes and had a few friends and family place a order, none of us have received anything it has been 8 months!

Let's see, to start, my order took three months to get here when it was supposed to take 2 weeks at most. I kept trying to reach them and all they would do is say it's on the way and give me a bunch of different dates and lie about where the package even was! Once I FINALLY got the brushes they were absolutely HORRIBLE quality. Like seriously I could get better at the dollar store. It was a horrible experience and they still have yet to get ahold of me about it all. Definitely do NOT waste your money on this!

So I ordered back in APRIL. And it said it would be to me in 2 weeks and it's been over a month. I've messaged over and over again to the point I asked for a refund and now nobody wants to answer back to me. I just wish someone would answer back or just give me a refund.

So first of all I never got anything and it's been over 3 months now and I kept trying to get ahold of them and never got any replies and I tried to leave a review and you can't even leave one there is no section for that... I'm so upset I got played like this I definitely don't recommend this page and I hope everyone stays away if they don't want to get ripped off..

I ordered some make up brushes back in May 2020 and I am still yet to receive them. Every email sent chasing the deliver is either a return email with a tracking link which does not work or radio silence. In total 24 emails have been sent to them and I have now given up any hope of a refund or brushes. DO NOT and I repeat DO NOT buy from them as you will be very very disappointed and out of pocket!

This website is a scam I have the same complaint as the others one here of not receiving my order and not being able to get a refund. If you read this go to econsumer.gov and report them so the website will get shut down.

My daughter ordered on the 10th of May with £5 extra paid for tracking.
Despite her completely understanding that things may get delayed she still hasn't got her order even now... 8th of August. Not only that, their communication is hopeless, and they aren't even offering a refund.We won't be stopping until my daughter gets her money back, this lot deserve every bad review going.

I ordered my brushes on April 27th here it is July 9th still NO BRUSHES! No update or nothing. I reached to them numerous of times for an update and they gave me this bogus tracking number that really doesn't tell you anything. Never again

I ordered my package in April and it's July and I have not yet revived my package! I have sent multiple emails and they ignore it not only that, but when i use the website they gave me to track my order it says that there is no location found for my package! Wtf! I would not recommend this website. Take your business elsewhere!

Saw this website advertised through Instagram so presumed that it wouldn't be a scam! How wrong was I. I ordered brushes on the 27th April and still nothing. I've emailed and had no response to acknowledge my concerns. About 3 weeks later I was sent a dispatch email with a FAKE tracking number. DO NOT BOTHER.

I placed my order April 27th 2020 and i am still waiting on my order i have several emails and have had no response. At this point i believe this company is a scam and i will be filing a fraud charge wirh my bank.

Its been months since I've ordered. I ordered in april and now its july. Ive emailed them sm times but they never respond. And if u go on shein, they have the brushes... if anyone did recieve the brushes, i think kaycee resells stuff from amazon or shein.