Kaycee Beauty

I placed an order on April 25,2020 and when my order was placed it said I would have my packed in approx 2 weeks. Well I'm coming up on the 1 month mark and still nothing! Like another reviewer said, I'm beginning to believe this site is a scam!

I bought 3 sets of makeup brushes from there a month ago and still have yet to receive more order. I have also emailed them twice the first one they replied but didn't give me any information. They told me they would look into it and get back with me (that was over 2 weeks ago) and they have still yet to reply to my other email.

I ordered two sets of brushes in MAY 2020, I still have yet to receive them. I got a "tracking number" that set me to a website. The website said my order was not found. No one has gotten back to me about my order but they took my money! I DO NOT recommend this website at all! If I could give 0 stars i would!

I made my purchase back in late April, the website said that I would be receiving my purchase within two weeks. Two weeks came and went and nothing. I emailed them and they sent me a message saying that they were on the way. I checked the tracking number and all it showed was that it was coming from China and then that it had arrived at some airport in USA. By late July I contacted my bank because I figured I would never get my purchase. I was thankfully refunded my money from the bank. I had emailed them several times but never got a reply ever again. I learned my lesson to always review an unknown website in the future before making a purchase. This is a scam company. I rather just go to the mall/stores and make my purchases there.
Wish I didn't have to give them any stars as they don't deserve them.

I ordered brushes from this company weeks ago, and all they have done is change my delivery date. My brushes are not coming in and it is a scam. The brush sets are a rip off because they don't actually come in or get delivered. it is a waste of your money. I researched more reviews and they all say the same thing. Some people even said its been two months and they still have not gotten the brush sets after emailing them and calling them about it. I wish I had seen those reviews before I ordered. Apparently they give fake order numbers as well. waste of money.

I'd give them 0 stars if possible. I ordered my brushes and have been waiting for 3 months. I recently checked the tracking and it says my delivery has expired. Please do not waste your money on this scamming company!

Unfortunately you have to rate with stars but this company does not deserve any. I ordered 3 sets of brushes in March and I still haven't received them. I have sent several emails asking where they are and then reply with a fake tracking link. I've asked for a refund several times and they're still ignoring my request. Save yourself faf and order from a legit website because this is just a scam! They will be shortly reported on account of fraud so I suggest everyone does the same so this website gets removed.

Do not order from this site! I ordered my brushes back in March, Its literally been 7 months and I have messaged the customer service people and they reply the same every email (if they reply at all)
They say: Apologies for the delay.

"Our old supplier took months to ship orders that is why the tracking's have expired, but rest assured that your orders will be delivered.
Thank you for your patience.
The Kaycee Beauty Team"

This is the most horrifying experience I have ever had with a company. $#*! this place, They are straight trash and refuse to refund me. Use your money elsewhere, they literally steal from people.

My daughter and I order 6 different sets between the two of us. It's been over 2 months and no brushes. We emailed them and they sent a tracking that said in route. But when another couple of weeks went by still no brushes. We reached out to them again and they said they would not refund like we asked because their system showed delivered. I don't have a problem at all with mail thief's, I always get my packages delivered with no problems. I've emailed again and once again told them I haven't received anything and if they won't refund at least resend my brushes! Horrible... scam! Don't order from them. They are quick with taking funds but it takes pulling teeth to get any response or answers!

I placed an order over 3 months ago and I understand that things are probably taking longer because of COVID but it looks like they tried to ship my order twice (or it never got sent the first time). The shipping info hasn't updated in over a month, I have tried emailing them on several occasions and they either do not respond for 2 weeks or do not respond at all. Their customer service is awful and I still have no received my order. It seems like they care very little.

I placed an order about a month ago for their brushes. They charged my credit card immediately but, never send the items. I've hear of others who had the same problem. They take your money and never send you a tracking number or the items. This company is a total scam. I will contact my credit card to get my money back

Awful awful awful no customer service no answer. We ordered brushes and 4 and half Months later still nothing we got an international tracking number but it jus says at arrived at the airport. No Location etc or it does tell you it comes from china. It's a complete waste

I purchase brushes in April, it is now July and still haven't received them in the mail, the tracking information they give isn't valid and when you try to contact them you don't get a reply. 14.90 down the drain.

Do not order brushes from these guys! I ordered 3 sets of brushes 2 months ago all I got was an email saying they're on the way and I got a tracking number that doesn't exsist! I've sent about 10 emails and haven't gotten any reply. Those of you who actually got your stuff are lucky. I had to flag the purchase on my account and I'm about to report these guys!

I ordered and paid for three brush sets on 4/27/2020 and have not received them. I contacted them 2 months ago and they replied apologizing for the delay, after that they never followed up with me as they promised. I just emailed them requesting for a refund, well see how that goes. I am unsatisfied with their service.

I'm so frustrated with this company. The clothes don't look anything like what they advertise on pictures. The quality is horrible. I wanted to return them but the shipping is $30 since the company is in Shanghai!
They won't pay for the shipping. Every time I email them I get a job sense email back!
Spent $84 so mad!

I only wish I had read these reviews before I went ahead with this purchase! The quality of these tops is just awful... I could not believe my eyes... I would have done better at a junk store... BEWARE & read the reviews before you buy anything!

I ordered brushes over 2 months ago and have yet to receive them. I have emailed customer service 3 different times, the last two to request a refund. No response. DO NOT WASTE YOUR MONEY! Stay far away from this company. All they do is take your money for a product they have no intention of ever delivering. If I could give 0 stars I would.

Please do NOT by Friday
Here, I ordered 4 brush sets in April! And still have not received them! I ordered them before I was pregnant and now I'm about to have my baby which gives you a perspective of how long it's been. This is not okay. And I need a refund now.

So I ordered a brush set and a makeup bag on 04/10/2020. Never received my items. And I contacted customer service and all they said to me was my order was on the way and gave me the tracking number. It's almost July so I asked for a refund and no one ever got back to me. So basically if you want to hand out money than order from them. But I don't think I'm getting my money back or getting the items I received.

I ordered a set of brushed, It been over three months and I still haven't received them. I contacted them by email three times and every time I get the same answer " check your tracking number" it is ridiculous

It's been well over a month! I still have not received the brushes. This was a birthday gift for my daughter and I really didnt have the $30. But she really wanted it and still we have not received it don't waste your money on this because it will never come I reached out to the company and received no reply worst experience ever!

I ordered brush sets weeks ago and still haven't received them. I even read reviews and they were great saying they arrived early and they're amazing brushes. I've been patiently waiting for their arrival and still nothing.