The Keyless Locks Store

I knew nothing about how to buy a lock that would give us secure access to a community pool through a chain link fence gate. Tricky application. Sandra is a stellar example of a customer representative who knows her products and willing to walk you every step of the way with patience, understanding and a happy disposition. I didn't do much comparing only because when I find someone who bends over backwards to prove they are willing to earn my hard earned dollars I am thrilled. It is hard to find in todays world. Many thanks Sandra!

I ordered and assumed that the product would come in a lot later than it did. They upgraded my shipping speed due to being a first-time customer. I haven't installed the product yet but i'm hoping everything will work out for me.

I ordered two different locks. They arrived promptly and are of very good quality. My installer installed one, but took a look at the second and realized it would not fit the door I wanted secured. I contacted Keyless Locks and quickly received return instructions, and assurance of a refund within 2-4 weeks of receipt. I shipped it back the next day via UPS, as new and in its original packaging. UPS confirmed that is was delivered to Keyless Locks on May 24. It's now July 5; it has been six weeks and I still have no refund. A response I received to an email inquiry on 6/28/21 stated "sorry this is taking longer than you would like." Subsequent phone calls have gone unanswered. I'm out $168 plus $20 for return shipping. This would have been a positive review based on quality of product and speed of delivery if not for the failure to provide a refund.

The fire department cited our church for having a mechanical key less lock on an exit door that operated separately from the panic bar. The key less lock allowed people who knew the code to enter without having a key. The problem was when pushing the panic bar to exit, you also needed to manually turn a small knob to unlock the key less lock. Fire department said when you push panic bar everything needs to unlock at same time so people can exit properly. TheKeylessLockStore provided the solution and saved our church about $1,000 over the local locksmith quote. Sandra (the sales rep who spoke with me), was polite, professional, and helped me select the correct products for our application. Usually when it sounds too good to be true, it isn't. That was not the case here - I was pleasantly surprised. The only constructive comment I could make is a visual graphic to illustrate the proper placement of the tailpiece into the keyless lock would have been helpful.