The Keyless Locks Store
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The Keyless Locks Store

Overview

The Keyless Locks Store has a rating of 3.9 stars from 338 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Keyless Locks Store most frequently mention customer service, fast delivery and great product. The Keyless Locks Store ranks 1st among Home Security sites.

service
32
value
63
shipping
62
returns
2
quality
65

Instant Feedback

846 reviews
+13
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How would you rate The Keyless Locks Store?
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Maryland
1 review
0 helpful votes
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Great Customer Service and Informative Website
March 31, 2015

Keylessentrylocks.com has a lot of valuable information on their website that helped educate me on the type of lock that would best work on my front entry door. Any remaining questions that I had were fully explained by the customer service rep I spoke with. She was very helpful and patient with all of my many questions. I feel comfortable about the purchase that I made. Plus I received free shipping and ShipToday Service (a $10 value) at no charge. Would highly recommend this company.

Date of experience: March 31, 2015
Sandra W. The Keyless Locks Store Rep
over a year old

Thanks for your review, Jackie! Comments like yours really help other customers who are thinking about buying from us, so thanks for taking the time. We're always glad to be of help--that's what we are here for!

Maryland
1 review
0 helpful votes
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Excellent service
June 3, 2019

I called and was in a pickle from a lock I bought for my fence gate and I need something to fit my 5" door and she immediately knew what I needed and even made the suggestion oft I get an oil to use to keep the lock in good working condition. Thanks for your help.

Date of experience: June 1, 2019
Virginia
1 review
0 helpful votes
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Great Lock
March 28, 2015

Installed this lock on a wooden garden gate. Instructions were clear and helpful. The gate was not fitted for a lock so I had to drill my own holes. The template included with the lock worked like a charm. The lock works great and allows me to secure my back gate without the need for a key.

Date of experience: March 28, 2015
Sandra W. The Keyless Locks Store Rep
over a year old

Dear Bob F,

Thanks so much for telling us about your experience with your most recent purchase from www.KeylessEntryLocks.com.

We read each review carefully because we believe that listening to our customers has really helped our business for almost 20 years.

Thanks again. And check out our Referral Rewards Program to save money on your next purchase.

Texas
1 review
0 helpful votes
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I made a first time order today and changed my mind on what I ordered. I called and the company gladly and quickly canceled that order and had me place a new order for the product I really wanted. I was very impressed with the GREAT service they have, something seldom found in the marketplace these days. 5+ Stars!

Date of experience: November 15, 2017
Arizona
1 review
0 helpful votes
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Really helpful people at this business; no complaints. 4 stars instead of 5 only for the 15% restocking fee, which seems both unnecessary and usurious. In this case, my fee was 3x even what the shipping was for this item.

Date of experience: March 20, 2017
California
2 reviews
0 helpful votes
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This system works well for my sliding patio door. I was very concerned with the original inability to lock the door from the outside and that you couldn't enter with a key... The Keyless Lock system is the perfect solution! Very sturdy locking system and it's sleek and secure. Semi easy to install, but I would suggest two people or a s very good handyman?

Date of experience: March 30, 2019
Arkansas
1 review
0 helpful votes
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Don't know; I called in and Sandy was extremely helpful, took time with me, and helped me get what I needed. Called me back to confirm that she had the parts and ensured that I got what I needed!

Date of experience: May 3, 2024
Texas
1 review
1 helpful vote
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Great lock, high quality
October 10, 2015

This is a review of the 2835DC. The lock has a weight and heft that go along with its high quality. It is easy to change the code, operates well and inspires confidence.
We purchased it for a community garden gate, being tired of the inexpensive combination lock and chain. Overall, the installation went well - be sure the support pin engages the latch which may be a problem if your door is wider than normal or if the latch has to be mounted off-center in the edge of the door. The support pin may be moved to the inside body if needed (instructions do not cover this.) Also, the Phillips head screws should be replaced with security-type screws for added insurance if the area is breached and intruders have access to the inside.

Date of experience: October 10, 2015
Sandra W. The Keyless Locks Store Rep
over a year old

Richard S.

What a wonderfully detailed review! Thanks so much for taking the time to write it out. Good ideas and suggestions, too. We do have security-type screws on our website, if you want some. Call in your order if you want some and we'll give you free shipping.

Tennessee
1 review
0 helpful votes
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UNBELIEVABLE INCREDIBLE SERVICES
December 5, 2022

I HAD A VERY NICE, PATIENT AND knowledgeable REPRESENTATIVE WHO ADVISED AND ANSWERED ALL...YES ALL MY QUESTIONS AND CONCERNS AND WAS remarkably WONDERFUL TO TALK TO. I SURE AM GLAD I DID WHAT I DID...THANK YOU

Date of experience: December 5, 2022
Florida
1 review
0 helpful votes
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AMAZING!
September 20, 2018

Sandra helped us so much! She was very knowledgeable and knew exactly what we needed. The product itself works great. Very durable and exactly what we were looking for. We would have not ended up with the right materials if it was not for Sandra. GREAT help!

Date of experience: September 19, 2018