• Kids Live Safe

Kids Live Safe

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Overview

Kids Live Safe has a rating of 3.9 stars from 5,255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kids Live Safe most frequently mention great service, good info, and sex offenders. Kids Live Safe ranks 5th among Background Check sites.

  • Service
    12

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 66.4%
Positive
306
Neutral
68
Negative
87
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How would you rate Kids Live Safe?
Top Positive Review

“Lots of information that I wasn't expecting and it's...”

Angela D.
10/21/24

Lots of information that I wasn't expecting and it's accurate information which is vital and a must on looking up somebody's background so this is definitely a five-star for me.

Top Critical Review

“People I have searched I know for a fact have a criminal...”

Jessica M.
8/12/24

People I have searched I know for a fact have a criminal history and your site says they have none. How is this supposed to keep anyone safe if it's highly inaccurate. Im extremely disappointed in this site. I guess I will have to my own research. I tested it with people I know have a record so I can see if it's correct but it's not.

Reviews (5,255)

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Reviews that mention popular keywords

sex offenders (40) customer service (37)
Thumbnail of user jana374
California
2 reviews
0 helpful votes
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February 20th, 2022
Verified purchase

Your results are a joke. On everyone I submitted, we all came back w/no license or registration. One has a double murder conviction yet showed squeeky-clean.

Thumbnail of user sitej38
Kelli M. – Kids Live Safe Rep

Dear Jan,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Thumbnail of user monicag351
Florida
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

I found more up to date info online doing my own searches. Your service doesn't even acknowledge two arrests for the most important inquiry I had. Will be canceling.

Thumbnail of user mitchellh33
Washington
1 review
0 helpful votes
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April 4th, 2018
Verified purchase

Really enjoy that someone cares as much as I do, great service This product is a great way to make neighborhoods better for ALL. These people should not be allowed in the public. Insane.

Thumbnail of user rebeccas215
Florida
1 review
0 helpful votes
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February 10th, 2018
Verified purchase

Very satisfied with customer service and site. Found out unfortunately the sex offenders accross the street from my home were way worse than I imagined.

Thumbnail of user liza295
California
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

I'm literally looking up someone in prison for attempted murder, and it's not showing up on their record. They have been in there for years. Definitely ending the trial.

Thumbnail of user amandaw1728
Florida
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

The system does not have access apparently to the criminal records of everyone because the person I'm searching for I know has a criminal history and it doesn't show

Reason I chose this business:

Because you show criminal history except for this one person

Thumbnail of user crystala4
Ohio
1 review
2 helpful votes
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August 11th, 2014

So upon review of the sex offenders in the washing and canonsburg area. I found some pretty alarming information. So if you have children I strongly suggest using this site to keep your kids safe.

Thumbnail of user katherines492
Idaho
1 review
0 helpful votes
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November 17th, 2020
Verified purchase

There are no photos :( but the site has great information and it's easy to find people. I do find a lot of info is missing, and on my own file: relatives are waaaaayyy off!

Thumbnail of user elizabethg850
New York
1 review
0 helpful votes
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December 22nd, 2020
Verified purchase

Your records are trash. I pulled one person that I know has a criminal record - you can find it simply by googling her name. Then I pulled myself and all info is also incorrect.

Thumbnail of user ashleyr584
North Carolina
1 review
0 helpful votes
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March 24th, 2021
Verified purchase

I love this website it is awesome! I didnt realize how many sex offenders where around me an my family. Thank God for websites like this for parents to be aware of bad people

Reason I chose this business:

Just clicked on it because I was curious

Thumbnail of user loras101
Indiana
1 review
0 helpful votes
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July 14th, 2021
Verified purchase

I find this website very useful, I would recommend it to all my family and friends. The price can't be beat, especially after you see what you can find out about people you don't know very well.

Reason I chose this business:

I didn't really, I was on Google looking for something and seen an ad, so I thought I'd check it out, was one of best decisions I've made.

Thumbnail of user deborahw99
New Mexico
1 review
1 helpful vote
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October 16th, 2017
Verified purchase

Very good site. Is nice to know it is here. 1,5% of our small town is sexual offenders. One just down the street. Out of 17 half are Hispanic and most are
Over 50 years of age.

Thumbnail of user garyp254
West Virginia
1 review
0 helpful votes
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August 25th, 2018
Verified purchase

Very good, except this stupid question above, as matter of fact this may be my one and only month if keep on asking me this, let's see, is this enough letters? Better be

Thumbnail of user jenniferz40
Connecticut
1 review
0 helpful votes
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April 27th, 2018
Verified purchase

This app has been a godsend. We had a incident with someone who we weren't to sure was a sex offender, turns out he was and was lying about it. Needless to say he no longer comes around to lie anymore. This app has made it safer for us, we were able to look it up very easily and quickly and see the charges ourselves. Thank you so much for your help. VERY HAPPY WITH THIS APP PURCHASE!

Thumbnail of user amys920
Amy S.
Virginia
2 reviews
0 helpful votes
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February 27th, 2020
Verified purchase

Inaccurate information in reports. The person I requested background on is a known federal career felon released on parole most recently on 1/24/2019.

Reason I chose this business:

Kids Live was linked to the prison and inmate information for the person I requested background on.

Thumbnail of user sitej38
Kelli M. – Kids Live Safe Rep


Dear Amy,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Thumbnail of user heatherp595
New York
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

The person i have searched no longer lives at the suggested address.
When i searched myself it lists people in my family as living and they are deceased.

Reason I chose this business:

I was looking up my ex. I was told he as a warrent out for his arrest.

Thumbnail of user jasonc253
Oregon
1 review
0 helpful votes
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April 11th, 2018
Verified purchase

Customer support and experience has been exceptional from the start, has helped me and my family stay safe and trusted that I would know about any possible dangers.

Thumbnail of user gabriels72
California
1 review
0 helpful votes
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June 3rd, 2018
Verified purchase

It has exceeded my expectations I am extremely satisfied with the customer service and all the information they provide for you truly the best tool for your family.

Thumbnail of user catheriner73
Massachusetts
1 review
0 helpful votes
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April 20th, 2018
Verified purchase

Just beginning with the company but so far, the attention paid to my concerns has been terrific! I may ask for more areas to protect my grandchildren too.

Thumbnail of user barbarat101
Florida
1 review
0 helpful votes
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February 28th, 2018
Verified purchase

I read the reviews and became "VERY" concerned about this company. I paid my $1.00 trial membership. I have had no problems at all. I will keep using this them until I have a problem. Just FYI I called to cancel my membership because of all the bad ratings and I KEPT MY MEMBERSHIP because of the customer service's kindness and how well informative he was.

Thumbnail of user annat115
Michigan
1 review
0 helpful votes
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March 8th, 2018
Verified purchase

It is a good tool to have for any parent, most especially new ones. It is good at making people more aware, and allows parents the chance to better know where their kids are most safe.

Thumbnail of user melodyg20
Ohio
1 review
0 helpful votes
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May 29th, 2018
Verified purchase

Very nice and helpful. Explained everything very well. Was going to cancel my account because of the monthly charge, but they were able to offer a good deal on the monthly price.

Thumbnail of user michelleb4398
Colorado
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Info very convenient and far more detailed than some sites, however, I know for a fact it's missing some criminal charges for more than one person so don't rely solely on this!

Reason I chose this business:

Because I needed to know that my ex wasn’t anywhere near where my kids and I are, after he punched my one year old with a closed fist! This gave me his current address and now I feel safe moving to our new place!

Thumbnail of user angelaw208
California
1 review
0 helpful votes
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May 19th, 2018
Verified purchase

My heart was racing, my thoughts going to dark places as I discovered the neighbor I met yesterday was a sex offender listed on your site. ( problem, your site had him listed at age 90 and he is only 50)
His daughter came to our house to play first time, when I drove her home and met her parent I realized something was off.

This morning I was curious and found your website, once I saw his picture I cringed and freaked out...
So I called to get resources, a tip, a bit of empathy... I asked your operator, what do I do now? What do I tell my kids? What is appropriate to say or respond to this situation? Your rep said, stay away... and said hed never been asked before, your supervisor said there is an ebook somewhere on our site

Luckily, a friend I called with a educational background in this said... trust your feelings, you probably wont want him at your house, tell your children hypothetical situations not specifically related to this person. Be aware, and if appropriate share some info with your older kids about what to say if invited over to their house. And why you might be uncomfortable with that...

Seriously, I just moved from Santa Barbara jan 2018 do I have friends there that can answer the phone better than your operators. I was so disappointed.

Thumbnail of user courtneyb252
Washington
1 review
0 helpful votes
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December 25th, 2019
Verified purchase

Evwrythimg is really good and the free trial is appreciated but why they dont show arrests? He has been arrested several times so the accuracy of this report is now questionable

* Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 8 days

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