• Kids Live Safe

Kids Live Safe

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Overview

Kids Live Safe has a rating of 3.9 stars from 5,255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kids Live Safe most frequently mention great service, good info, and sex offenders. Kids Live Safe ranks 5th among Background Check sites.

  • Service
    12

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 66.4%
Positive
306
Neutral
68
Negative
87
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How would you rate Kids Live Safe?
Top Positive Review

“Lots of information that I wasn't expecting and it's...”

Angela D.
10/21/24

Lots of information that I wasn't expecting and it's accurate information which is vital and a must on looking up somebody's background so this is definitely a five-star for me.

Top Critical Review

“People I have searched I know for a fact have a criminal...”

Jessica M.
8/12/24

People I have searched I know for a fact have a criminal history and your site says they have none. How is this supposed to keep anyone safe if it's highly inaccurate. Im extremely disappointed in this site. I guess I will have to my own research. I tested it with people I know have a record so I can see if it's correct but it's not.

Reviews (5,255)

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Reviews that mention popular keywords

sex offenders (40) customer service (37)
Thumbnail of user debbea
Florida
1 review
1 helpful vote
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January 9th, 2014

I have grandchildren who come visit me very often, I like the fact that I can actually show them the pictures of predators around my house so they can be aware of who to stay away from. I just like the feeling of security.

Thumbnail of user jdp6
Ohio
1 review
0 helpful votes
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April 2nd, 2018
Verified purchase

To join is $1. Then a few days later $30 charge. Called to cancel, now only $2 a month? So say you charge a dollar to get that precious $30, then when people are pissed, you change the price to $2? Yep, seems legit to me...

Thumbnail of user jillk71
Tennessee
1 review
0 helpful votes
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May 23rd, 2018
Verified purchase

I reviewed my counties website for sexual predators last night and compared to it this website only showed about a third of the offenders.
I added an address and it showed up a whole different area not even close to the area I was researching
The website tells the charges of the offenders but I cannot find an definition for what each offence means. Some are obvious but some are not clear

Thumbnail of user karenb672
Washington
1 review
0 helpful votes
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July 5th, 2018
Verified purchase

I called to inquire about the charges to my card and the length of the free trial period. The service rep was extremely helpful and knowledgeable and gave me a new monthly price that I was very satisfied with.

Thumbnail of user scottl756
Maryland
1 review
0 helpful votes
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March 24th, 2020
Verified purchase

I signed up for the 7 day trial and cancelled before the 4th day. So i wouldn't be charged. I received a $30 charge today causing my card to hit the red. It also charged me 3 over draft fees because i was in the process of fueling up at my local gas station. I need that fee returned to my card asap. Please contact me via email or on my cell phone.

Thumbnail of user sitej38
Kelli M. – Kids Live Safe Rep

Dear Scott,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Thumbnail of user janiceb96
New York
1 review
0 helpful votes
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April 7th, 2018
Verified purchase

They charge you $1.00 for the initial sign up which is all fine, but then when you get to the end of the trial period if you don't cancel by the end og 7 days they will charge you $29.97 a month. Now I called them to cancel and they offered me a discounted price which is a great deal I live on a fixed income so $29.97 a month is a lot. So this is something very important to have especially in a new neighborhood. I am so glad I called and was able to make a deal.

Thumbnail of user pascale13
Oklahoma
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

So much wrong information on my report, my family report, our property reports, Wrong criminal charges listed, wrong residences, wrong tax information, wrong property owners.
I feel scammed for my $1.00 this report is that bad.

Reason I chose this business:

Wanted to try another information service

Thumbnail of user andreab1507
Rhode Island
2 reviews
0 helpful votes
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May 31st, 2023
Verified purchase

I was told there was information on a person. I proceeded to pay for the service and once paid there is literally ZERO information for this person. A person who has been arrested and served time in jail at least a half a dozen times.

Reason I chose this business:

Because you told me there was information about an individual when there was none.

Thumbnail of user guyh184
Maryland
1 review
0 helpful votes
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April 15th, 2024
Verified purchase
Thumbnail of user jasono962
Jason O. – Kids Live Safe Rep

Thank you for your review, it's great to hear this type of feedback.

Thumbnail of user jeremyk405
Wisconsin
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

You have missing records from felon's that i should be able to see the full reports for that live in the same neighborhood as my kids, if you guys cared about the wellbeing of children, you would put important information about felons that i should know about in the records.

Reason I chose this business:

For the safety and wellbeing of my children.

Thumbnail of user paigeg11
California
1 review
0 helpful votes
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January 22nd, 2018
Verified purchase

Ever since i had my daughter all i want to do is protect her in anyway i could. So i decided to sign up with kids live safe an let me tell you my mind is at ease... I never felt more protected for my child in my neighborhood. Thank you for making my child important.

Thumbnail of user wandab46
South Dakota
1 review
0 helpful votes
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March 8th, 2018
Verified purchase

Help our children and grandchildren to be safe from those who prey on children. So we can all sleep without wondering if they are safe from sexual preditors! May those of you that are and have abused someone, feel the hurt and pain they have caused and if only we could take the key and lock them away forever.

Thumbnail of user kamaraj
New York
1 review
0 helpful votes
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August 3rd, 2018
Verified purchase

I can't log in to account still so i haven't been able to use it i would like to keep my kids safe but i can't cause i can't log in. So if i can't use it then it's no reason for me to have this account open

Thumbnail of user mestasz
California
2 reviews
0 helpful votes
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April 13th, 2021
Verified purchase

I was looking for someone who I KNOW has a criminal record to show my daughter. The report says no criminal record. This is ver y dangerous since the person I was looking up was convicted for child molestation

Thumbnail of user kathys2320
Ohio
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

I feel like your information is not up to date. I know for a fact that my neighbor was arrested for four counts of arson and there was a warrant out for his arrest. And that he was imprisoned. Also that he has a driver's license and a car registered in my state. Yet your report said there was no history of any of these.

Reason I chose this business:

Because I thought it would have accurate information.

Thumbnail of user brandit34
Texas
1 review
0 helpful votes
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March 7th, 2020
Verified purchase

All of the information supplied is available with a simple (and free) google search. In fact, a lot of information (that is available for free online) is missing from this report. In addition to the lack of information, you have to call an 800 number to cancel your trial instead of being able to cancel online.

Reason I chose this business:

I was searching for information that would help protect my granddaughter... but I found more (for free) with google searches than what this paid site was able to provide.

* Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – Kids Live Safe Rep

Dear Brandi Trevino

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Thumbnail of user jerit11
Ohio
1 review
0 helpful votes
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August 6th, 2018
Verified purchase

The representative was very thorough and explained the benefits of having access to the website in detail. She saved me from cancelling my subscription because I was not aware of some features your website offered. I stayed with the subscription because of your representative.

Thumbnail of user tarad63
California
1 review
0 helpful votes
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August 12th, 2018
Verified purchase

I love the customer service they were great help and the site map is wonderful also pinpointing everybody where they live is a real help all in all I would suggest this to my friends and family I really love this site.

Thumbnail of user rochellet70
Oregon
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Good for pulling case numbers, but the report needs further verification through records request with the court system.

Reason I chose this business:

To protect my children

Thumbnail of user jasono962
Jason O. – Kids Live Safe Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.

Thumbnail of user leaho59
Missouri
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

I got this to find out information on a piece of real estate to help me in an estate planning of my inheritance. So far I've found no information about the on the property. None. The address can't even be found. Not the owner of the property.

Reason I chose this business:

I got this to find out information on a piece of real estate to help me in an estate planning of my inheritance. So far I’ve found no information about the on the property. None. The address can’t even be found. Not the owner of the property.

Thumbnail of user connies1140
Tennessee
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase

Has not provided updated information. All information provided is not current, not correct, doesn't provide information it says it will. Does not provide information that can't be easily found elsewhere. Very disappointed actually. Court records, arrests, etc are not on here, when indeed these are known things.

Reason I chose this business:

Thought it would be helpful in locating past friends & family. Provide information on ppl I need to know about. So far, not much help at all.

Thumbnail of user barbarad133
Virginia
1 review
0 helpful votes
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April 27th, 2018
Verified purchase

Very friendly and explained to me all that i asked. I was going to cancel when I realized I was going to be charged almost 30.00 a month which did not tell me until I was through with signing up for safety for the children. The lady I talked to explained to me If I would consider keeping the membership if she reduced the monthly fee, I agreed and was happy with that.

Service
Thumbnail of user debrar157
South Carolina
1 review
0 helpful votes
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June 24th, 2019
Verified purchase

I called to cancel before my one week trial period was up because I can't afford to pay the monthly
Charge. The representative adjusted the monthly fee to one I could easily afford which I really appreciate.

Thumbnail of user realityh
Wisconsin
1 review
0 helpful votes
  • Send Message
March 20th, 2018

Kids Live Safe charges for information that is freely available from the FBI and elsewhere on the Internet. It is a bloodsucking leech that preys on the fearful and unwary. There are "review" sites about it that are nothing but paid advertisements. Stay away from it, get out of it, don't click on their spam!

Thumbnail of user shannonf8
Michigan
1 review
1 helpful vote
  • Send Message
May 4th, 2014

I like it. It makes me aware of exactly who is near my grand daughter. The positive thing is you get an email update. We just got an update telling me about the offenders. I am more aware of my surroundings. Atleast we know to keep the kids at arms length a little bit more.

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From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 8 days

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