• Kids Live Safe

Kids Live Safe

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Overview

Kids Live Safe has a rating of 3.9 stars from 5,255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kids Live Safe most frequently mention great service, good info, and sex offenders. Kids Live Safe ranks 5th among Background Check sites.

  • Service
    12

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 66.4%
Positive
306
Neutral
68
Negative
87
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How would you rate Kids Live Safe?
Top Positive Review

“Lots of information that I wasn't expecting and it's...”

Angela D.
10/21/24

Lots of information that I wasn't expecting and it's accurate information which is vital and a must on looking up somebody's background so this is definitely a five-star for me.

Top Critical Review

“People I have searched I know for a fact have a criminal...”

Jessica M.
8/12/24

People I have searched I know for a fact have a criminal history and your site says they have none. How is this supposed to keep anyone safe if it's highly inaccurate. Im extremely disappointed in this site. I guess I will have to my own research. I tested it with people I know have a record so I can see if it's correct but it's not.

Reviews (5,255)

Rating

Timeframe

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Reviews that mention popular keywords

sex offenders (40) customer service (37)
Thumbnail of user paula1856
South Carolina
1 review
0 helpful votes
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June 30th, 2022
Verified purchase

I'm impressed. Very thorough. Definitely worth the time and money. I hope I never need this type of service again, but it's nice to know it's available. Thank you as it has been invaluable to me.

Reason I chose this business:

Trail period and name of service were both very appealing.

Thumbnail of user meishak
Florida
1 review
0 helpful votes
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October 17th, 2017
Verified purchase

Very great safety, it's great to be safe, especially when Halloween is right around the corner, stay in a crowd and don't Wonder off, use flashlights and glow sticks...

Thumbnail of user corinnal5
Texas
1 review
0 helpful votes
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August 1st, 2018
Verified purchase

Everyone with children should know about this company and the customer care people really do care. I was going through a financial hard time and they helped me to be able to keep my membership.

Thumbnail of user shannonm605
Georgia
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

The address is from will over 20 yrs ago on the person I pulled a report on as well as they have numerous closed lawsuits asking other court issues that you are not showing.

Reason I chose this business:

Mistake apparently.

Thumbnail of user marilynh39
California
1 review
1 helpful vote
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January 16th, 2018
Verified purchase

So glad I found this website, it opened my eyes and made me more aware. Everyone should subscribe even if you don't have children.

Everyone should know the risks and danger of their community.

Thumbnail of user lisaw325
Florida
1 review
0 helpful votes
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March 6th, 2018
Verified purchase

My experience with Larry was very good tonight he was well-informed and friendly. Overall I am not thrilled with this website due to the fact that it listed faults information on my background check.

Thumbnail of user elisabethg81
California
1 review
0 helpful votes
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March 27th, 2024
Verified purchase

Fast. Informative. As with any system some info mixed up but easy to pick up.

Reason I chose this business:

Cost. Terms.

Thumbnail of user jasono962
Jason O. – Kids Live Safe Rep

Thank you for your review, it's great to hear this type of feedback.

Thumbnail of user trichal
California
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

Most your information on Randall is incorrect he's got two felonies against him right now he's got an arrest record he's in jail at the present time then his sister's mom has to see stepfather and the others are correct but then yes he used to live on Hanford he has two phone numbers that have turned off right now but in their more recent so I'm glad this was only a dollar because it's really not worth it and then you can't even find me which is unusual cuz I'm right here

Reason I chose this business:

I should have read it better than cuz I was only a dollar last month give me much better and more accurate information

Thumbnail of user meccah4
Maryland
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

I know this person has a criminal record but it isn't showing on the reports. Makes me wonder how many people think they are around safe people when they actually are not.

Thumbnail of user susanm354
Florida
1 review
0 helpful votes
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November 20th, 2017
Verified purchase

Understanding. The young man was quite helpful and being on a fixed income offered a more affordable package. Children are the essence of the worlds future. I'm so glad that someone cares.

Thumbnail of user romanad2
New York
1 review
0 helpful votes
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July 7th, 2018
Verified purchase

Good for parents, families, easy to navigate, customer service was quick and friendly, will be checking it often! Great to have photos and distances. Surprising to know what is around the corner!

Thumbnail of user kw54
Colorado
1 review
3 helpful votes
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March 17th, 2014

The site works. But the sign up is misleading. They should ask for your account info after the 30 day trial. So you don't end up throwing money away like I did.

Thumbnail of user shara14
Shar A. – Kids Live Safe Rep

Hi, our signup process is extremely clear and asks for $1 for a 7 day trial to enable members to review the product before being charged further for our monthly protection services. Our product offers many tools and benefits to protect families that goes well beyond just providing sex offender data. From email alerts when new offenders enter a designated “protection zone” to emergency response profiles that help locate children in case of an emergency to online protection, we offer lots of options for protection.

We take the safety of our member’s families very seriously and if you have any questions feel free to email our helpful member support team at support@kidslivesafe.com or contact us directly at 1-800-301-5905.

The Kids Live Safe Support Team
"Protect What Matters Most"

Thumbnail of user donnam3441
Texas
2 reviews
0 helpful votes
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February 29th, 2024
Verified purchase

I received just very basic information. Nothing I would pay for and it's missing all criminal reports and it's out dated information

Reason I chose this business:

Mugshot and arrest record that you didn't provide

Thumbnail of user jasono962
Jason O. – Kids Live Safe Rep

We are sorry to hear this feedback; we update our website constantly and report on all information we have available.

Thumbnail of user dennisg281
Oregon
1 review
0 helpful votes
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February 24th, 2020
Verified purchase

Looking up my own profile there were so many missing items, some were slighttly off but some weren't ever me and the records are not updated at all it appears. Example, i run the Teen Idol 501c3 nonprofit but it was not on the list just like my license i havve had for 30 years and car registration which would have been 1 or more for 30 years as well and i looked up a family member and he had been arrested once years ago and it wasn't on the list and the neighbors didn't actually get any of the three people living closest to me and finally, a registered sex offender with a very unique last name was not found in the database at all but it was on the actually list confirmed by my police friend.

Reason I chose this business:

To look my self up to see what information was being made available to people checking me out, to make sure data was accurate, and current.

* Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – Kids Live Safe Rep

Dear Dennis Gleason

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Thumbnail of user michaele2009
North Carolina
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

Very disappointed with your website. It doesn't even show current info that is public. I am researching myself to find out who reported me to DSS. It shows none of that information. I want a refund!

Reason I chose this business:

To find out who reported me to DSS since the investigation was UNFOUNDED.

Thumbnail of user brittanyv316
Illinois
1 review
0 helpful votes
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February 10th, 2024
Verified purchase

The site is glitching really bad and I just signed up today. I've tried everything on my end from force closing to system updating my phone.

Thumbnail of user jasono962
Jason O. – Kids Live Safe Rep

We are sorry to hear this feedback; we are aware of an issue with the app and invite you to contact our customer support department. We are always happy to assist all customers at 1-800-301-5905.
Thank You

Thumbnail of user skyed11
Texas
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

Information is outdated... had absolutely no new Information and dates were way off. Sorry! But I'm a little upset I paid anything at all. Not even worth the dollar I paid.

Reason I chose this business:

I thought it was a good deal but as of right now, it's not in the least

Thumbnail of user saraf11
Ohio
1 review
1 helpful vote
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March 29th, 2014

Your site and member support staff informs me well of our surroundings with your offenders site map and alert system to keep ourselves safe. All the services you provide are amazing.

Thumbnail of user aaronl712
Massachusetts
1 review
0 helpful votes
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May 21st, 2021
Verified purchase

Thia is a very good site. I love it and when I called about the lost wallet service I recieved the BEST customer service I've ever received in my life I'd give an A+ if I could. The lady was so helpful and kind to me and took her time to explain what I was seeing.

Reason I chose this business:

Seen an ad but after using the site I'd recommend to all family and friends

Thumbnail of user debbiea78
Montana
1 review
0 helpful votes
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February 13th, 2018
Verified purchase

Thank u for lowering the price so I can keep my grandchildren safe! Thank you again. I will be telling other grandparents and parents that I know about your website.

Thumbnail of user dianeh445
Pennsylvania
2 reviews
0 helpful votes
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October 2nd, 2023
Verified purchase

I am looking for my nephew Troy Mosley. The most recent address you have for him I am already aware of. This information is old and not current. Troy hasn't lived there in years.

Reason I chose this business:

I thought I was on a different site.

Thumbnail of user jeannettes82
Georgia
1 review
0 helpful votes
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December 24th, 2019
Verified purchase

I glad I went on this, it made me see how people can just keep things that they want you to know. And then the truth come out on this app. Two face people.

Reason I chose this business:

I just got lucky and ran a cross it.

Thumbnail of user sherig123
Tennessee
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Ive only looked up a couple names. I like to see a picture on all names. Some off your arrest records are not up to date. One lookup is being detained but no mention of warrants or arrest.

Reason I chose this business:

They all deserve to be safe at all times!

Thumbnail of user rebeccae70
Pennsylvania
1 review
0 helpful votes
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June 24th, 2018
Verified purchase

The reps are extremely attentive, and helpful. The companies product is obviously invaluable, and I was very pleased to discover their excellence customer service.

Thumbnail of user valeriec87
New Jersey
1 review
0 helpful votes
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April 3rd, 2018
Verified purchase

Plentiful information from both the site and representative. Once I called for assistance I received expedited service.
I will recommend to all me friends!

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From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 8 days

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