• Kids Live Safe

Kids Live Safe

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Overview

Kids Live Safe has a rating of 3.9 stars from 5,255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kids Live Safe most frequently mention great service, good info, and sex offenders. Kids Live Safe ranks 5th among Background Check sites.

  • Service
    12

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 66.4%
Positive
306
Neutral
68
Negative
87
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How would you rate Kids Live Safe?
Top Positive Review

“Lots of information that I wasn't expecting and it's...”

Angela D.
10/21/24

Lots of information that I wasn't expecting and it's accurate information which is vital and a must on looking up somebody's background so this is definitely a five-star for me.

Top Critical Review

“People I have searched I know for a fact have a criminal...”

Jessica M.
8/12/24

People I have searched I know for a fact have a criminal history and your site says they have none. How is this supposed to keep anyone safe if it's highly inaccurate. Im extremely disappointed in this site. I guess I will have to my own research. I tested it with people I know have a record so I can see if it's correct but it's not.

Reviews (5,255)

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Reviews that mention popular keywords

sex offenders (40) customer service (37)
Thumbnail of user brettneyc
California
1 review
0 helpful votes
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November 5th, 2019
Verified purchase

Great app stay safe back round check ur neighbor babysitter family friend who everything everybody anyone u don't have to wonder or wait if u suspect or just wanna check u can do just that w this application

Thumbnail of user julieannc
Indiana
1 review
1 helpful vote
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January 16th, 2014

I like the low price, also i have a disability, so this program works just fine with me because it alerts me when ever a sex offender moves within 5 miles from my house. I live alone so this is a great protection for myself.

Thumbnail of user hollyc459
Wisconsin
2 reviews
0 helpful votes
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May 13th, 2022
Verified purchase

I'm new to all of this however, if it is accurate then it really is beneficial. I receive at least 5 call's a day from all over the map. When I look up who it was that called, it NEVER is the same. Thank you for your service.

Reason I chose this business:

I am pretty sure that I am being monitored or hacked and I thought it would be helpful to ease my curiosity.

Thumbnail of user jaseyk1
Oklahoma
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase

I made an account to look up my dad's arrest records. I know for a fact he has been arrested at least a dozen times yeah your site says he has no criminal records. I understand not all information will be completely accurate but to say there are no criminal records for him is very inaccurate.

Thumbnail of user christinak53
Utah
1 review
0 helpful votes
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April 1st, 2018
Verified purchase

My account always pulls up Error, contact Customer Service. Ive called in to cancel, however they offered me a reduced monthly fee. If you cant pull your account up, doesnt matter how cheap they make it. I will be cancelling!

Thumbnail of user paulv18
Nevada
2 reviews
4 helpful votes
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August 23rd, 2013

I want to thank the people who have come up with such a brilliant concept of saving kids from Sex offenders and made it possible. With you, I have peace of mind and I know my kids are safe. I’m glad that there are sites like this. Thanks a lot and Wish you guys all success!

Thumbnail of user dianas1521
Ohio
1 review
0 helpful votes
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July 22nd, 2023
Verified purchase

Cancelled before trial date and still charged 29. I was offered a special rate of $2.90 mo if I stayed though. Of course I didn't. If a FREE trial already cost me $29. How much would such a steeply discounted subscription wind up costing. Lesson learned. The info provided was in one case someone else's driving records. Another was driving records but no criminal at all which I know for a fact is exstensive. I did 10 searches. All of them were 80% innacurate and incomplete.

Value
Quality
Thumbnail of user judithc760
Tennessee
1 review
0 helpful votes
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November 14th, 2022
Verified purchase

A lot of the information on my Report is not accurate. My husband has been dead since 8/1/08 and Ya'll still have him alive and living on Hallett
St., just to name a few errors, there are many others, and will I get a change to correct these, not one single of my e-mail addresses are listed, on and on with errors, phone numbers, etc.

Reason I chose this business:

I was looking to file a complaint against my Mortgage
Company and I don't know how I stumbled on this site.

Thumbnail of user charlesh380
Ohio
1 review
1 helpful vote
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August 31st, 2018
Verified purchase

Just had a rough time growing up as a child back in the '50s selling & delivering newspapers and fearing men following me and my younger brother. Many times I wished that I could instantly become an adult. Now, I have an autistic daughter and always wonder when I see pics of missing kids at the post office walls, how many of them are handicapped.

Thumbnail of user dianeb191
Texas
2 reviews
0 helpful votes
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February 21st, 2018
Verified purchase

After my $1.00 trial. I called your company to cancel. While talking to the gentleman. He told me there was a lower rate. Then hearing what he had to say about the lower rate. I told him thank you.And decided the lower rate I could afford. Thanks again for keeping our children safe. Very grateful and satisfied Grandmother.

Thumbnail of user gwendolynd95
California
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

It says updated this month and I can assure you everyone I have looked up and myself don't live at the current addresses posted. I am looking for my missing mother by myself. I'm 22 and don't know what to do and what I'll have to be telling me two little brothers. I really hoped this would help me find her. Even just atleast knowing she was in jail would save me much heart ache...

Reason I chose this business:

I hoped it would of helped me find my mother but it did not at all sadly...

Thumbnail of user marionl105
North Carolina
1 review
0 helpful votes
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January 10th, 2022
Verified purchase

The information recorded with regard to criminal activity is not mine. I have never been arrested, charged, or convicted for anything in my entire life -- not even jaywalking. What the hell is this mess?

Reason I chose this business:

I chose this website to determine criminal activity of a young man who is connected to my granddaughter.

Thumbnail of user sitej38
Kelli M. – Kids Live Safe Rep

Dear Marion,

At Kids Live Safe we receive our data from thousands of unique sources as each state retrieves information from all of their counties and various departments and process the information differently. For some of the offenders, we know exactly what crime they committed with an accurate address and an updated photo of the offender. For others, we don't know what exact crime they committed and don't have an exact address of where they live. In addition, we have found that states can have different definitions of what crimes mean so it is always best to call your local police department if you have a question about the specific classification of an offender's crime. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information than less.

If you have any additional questions please reply to this email or contact us at 800-301-5905 7 days a week from 5 a.m. to 9 p.m. and any of our helpful team members would be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The Kids Live Safe Support Team
"Protect What Matters Most"

Thumbnail of user davidj1992
Arkansas
1 review
0 helpful votes
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June 23rd, 2021
Verified purchase

This service seems legit, and doesn't take too long, however is lacking a little. For example it doesn't have info on marriage and none of my searches came back with driving license info. And one of them had nothing for eviction when I evicted them in the past, it was legally filed and costed me $150.00 to file if I rember correctly. So I feel that it should have come up

Reason I chose this business:

Testing new provider, been verified just didn't seem complete so wanted to find out if there was a better source

Thumbnail of user shamekaw
Florida
1 review
2 helpful votes
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December 14th, 2014

Thanks to kidslivesafe.com we found the predator that tried to kidnap our six and two year old sons. Going through that and another situation is stressful. The company also helped me and my family in a time of need. I recommend kidslivesafe.com to all parents. Enter your zip code and instantly receive information about predators in your area. Thank you kidslivesafe com

Thumbnail of user peggyl51
California
1 review
0 helpful votes
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May 10th, 2018
Verified purchase

When you first call about this "product" you're not advised of the price. When I checked my bank account i was surprised to find that it was $29.97 and $29.97 per month thereafter. You have done nothing to show me that this is really worthwhile. Then you offered it at $4.00+ plus per month. Its just not worthwhile as far as I'm concerned and I'm totally dissatisfied. You ought to be ashamed!

Thumbnail of user jamiew799
New York
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

While polite when I was on the phone with them they took me thru 'the talk' about how their policy clearly states that the 7 day trial so on and so forth. Than I was offered three months for 14.95 and than three months for 3.00 and a refund of 14.95 but they want the customer satisfied and I kept telling him no. They finally gave me back the 29.95 but it was tooth and nail. Not only that but the one time I used the website the information on me was about ten years old. Not a single thing was up to date. But super nice on the phone while they were trying to blow smoke up my $#*! and did eventually end up giving my money back

Service
Value
Quality
Thumbnail of user marks2235
Tennessee
1 review
0 helpful votes
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March 24th, 2020
Verified purchase

Searches myself to check reliability of service found nothing also found nothing regarding other individual in question you guys basically stole my dollar and will be canceling account first thing in the morning

Thumbnail of user sitej38
Kelli M. – Kids Live Safe Rep

Dear Mark Sine,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Thumbnail of user deanac4
Oregon
1 review
0 helpful votes
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February 26th, 2018
Verified purchase

A company should always be upfront about any added fees... Your company was not... It said one dollar... it did not say that it would be an additional
$25.00 plus unless I canceled by 3-5-18...
This is not being honest with customers... I also got the ID protection... is that going to cost me more as well?

Thumbnail of user samyrar
California
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I am very upset to see that my information although it has been expunged is on your website from twelve years ago. I am heart broken that you would put something like that online. Was very hard for me to witness that especially after how much my life has changed. So wrong to do that to one's personal life.

Thumbnail of user cassandras91
Florida
1 review
0 helpful votes
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February 29th, 2020
Verified purchase

The man I'm looking up Avel, was trying to steal my friend Tracy beards identity on FB. I reported it, but Avel came to my house pretending to be Tracy! The guy is living in Cleveland, TN atm. When he came over he was stating that he was high, I made him leave. He needs to be monitored! I only chose two stars bc you don't have an additional feedback area where users can update you on the new locations of people.

* Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sitej38
Kelli M. – Kids Live Safe Rep

Dear Cassandra Stone

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Thumbnail of user fredv14
Missouri
1 review
0 helpful votes
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October 4th, 2017
Verified purchase

Not a good experience at all. I have already wasted far too much time with resolving issues with this company and quite honestly and do not wish to help this organization succeed in their deceitful in dealing with the public.

Thumbnail of user steffanya
Missouri
1 review
1 helpful vote
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February 19th, 2014

What i like about the service is that being a mother i have the ability to see all the sex offenders that live close to my house and know the crime rate. This lets me keep my kids save at all times and be aware of any bad activity.

Thumbnail of user karlyf7
Louisiana
1 review
1 helpful vote
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December 14th, 2020

This website gave me compllately inaccurate information. I was very disappointed. I happen to know the person I was looking up was arrested in july and has previously been convicted of felony charges. Absolutely nothing came up under their criminal records. Would not trust this site

Thumbnail of user joannf110
Pennsylvania
1 review
2 helpful votes
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February 15th, 2021
Verified purchase

The report didn't give accurate information about the individual who I searched. He has a long list of criminal history and the report shows nothing pertaining to his life. He was just released from PA state prison that he served 9.5 years! This report is not right! Kid aren't safe as long as he's out of prison! His legal name or aka is not listed! Check your information please!

Reason I chose this business:

Because I thought it would show accurate information

Thumbnail of user carrieh351
South Carolina
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

It's so incomplete it's not funny this person lived in my home for 2 years and has an if here granted it's not his real bday but he's lived in myrtle beach for years has criminal record I found on other sites and there is no info on any of that he's a complete con artist hacker stole 100 k from me 69 k from another gentleman and I need complete information and so do others he left a wake of victims

Reason I chose this business:

Found first

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From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...

Company Representative

Thumbnail of user sitej38
Kelli M.
Typically responds within 8 days

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