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Kmart has a rating of 3.3 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kmart most frequently mention good prices, and many times. Kmart ranks 3rd among Department Store sites.
Good value, big selection. I think that pretty well sums up Kmart.com. In particular, I'd like to point out KMart's furniture. It's not fancy, but some of it's not bad and if you spend over $100 often items will ship for free.
Kmart in Indianapolis Washington street needs to be closed. There is never more than one line open yet tons of employees standing around. Then they advertise a sale item and when it doesn't ring up right they claim it's not the right item even when you pull the tag from the shelf to show them. Lazy lazy lazy. No wonder all their stores are being shut down.
I put in a layaway with Kmart center #4961 3 weeks ago. I went last night to pick my layaway up. I stand in line (there is 1 couple in front of me), I am given a dissatisfied look by the cashier. She says to the couple in front of me "I am going on lunch after yall I cant help her". She then leans over and asks me what I need, I tell her "I am picking up a layaway.", she then responds "Well I just clocked out for lunch I cant help you.", I respond back "That's fine, as long as there is someone who is able to assist me." She doesn't respond after my comment, and proceeds to ringing her customer up. I see another employee passing by and ask can she help, she says "That's not my department.", and walks off! At this point the cashier has finished ringing her customer up and starts walking to the back for her lunch break. She DOES NOT call anyone back there to help me. I express to her that I did not appreciate the rude customer service, she proceeds to walk to the back. I go up to the lady at the customer service desk and tell her what just transpired. Her response is, "Well layaway can be stressful because some customers are hard to deal with, that's why I'm looking for a new job!". At this point I am completely taken back and request a manager, who conveniently just went to the restroom. While finally getting my layaway out after 20 minutes of waiting, I wait on the manager for about another 20 minutes and he never shows. At this point needing to get back to my husband and toddler at home, I give up on my attempt to complain and leave. I will however be telling my friends and family about my experience at center 4961 and encourage them NOT to do their shopping at that location. I will continue to be a Kmart shopper, but not at center 4961. The customer service I received last night was unacceptable.
Love the store, love the deals, wish they would take time to remodel their stores, but I love K-Mart.
I wish they put more employees to help find what Im looking for some times I spend too much time looking for what Im looking for,
Scattered mess is what Kmart is. A poor attempt at both a local mart and a big nkx store. Its where peope sho dont wamt to be seen go to shop.
Never had a REALproblem just sometimes at front check out slow because they dont put extra staff on because of not a profit priority centre
Definitely, not my no1 choice, however, you can get very good prices for beuty products (especiallyhair&skin care) and toiletries.
Kmart is a best mart i have ever seen in my life. Prices are the best thing over here.
I'm a regular client of Kmart, and as I have experience it is good and the service too
It's hard to find someone to help in any department. They must have really cut back on employees.
Trashy store, rip off prices; filthy store; felt i should have taken a bath just being in there
This place is filthy and the employees are rude. More of a ghetto mart than a "kmart"
I almost buy my all groceries and lots of other things their. Fun to go to Kmart
Bought kitchen stuff here last week as well as new clothes. So far its great for me.
Not bad at all... I mean they are pretty economical and their sales are AMAZiNG... no complaints
I THINK SEARS SHOULD HAVE OPENED THE STORES AND ONLY SOLD SEARS ITEMS BEING THEY BOUGHT THEM OUT. NEVER ANY ONE IN THE STORE.
Kmart is best as i bought many thing from Kmart. Products they provides are very good.
Decent place as long as you avoid the rabble. I am surprised it is still open.
Found everything I needed. Not nearly as crowed as the other Dept stores. Very friendly employees
Its a shame they are closing so many. They have good products and great prices.
Kmart is OK they do got low prices but not the lowest in the game.
It's to bad Sears is really Kmart! Now all you get is a blue light special at a very high price
Not sure of the number of stores in Colorado, but the 4 I've been to are filthy and grimy inside!
They are really trying to make your online shopping as normal as their in-store
I like some of the product there but the service tends to be spotty
Low inventory items and pricing hit or miss better deals at walmart and target
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