• Kmart

2018 CUSTOMER CHOICE AWARD

Kmart

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Overview

Kmart has a rating of 3.3 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kmart most frequently mention good prices, and many times. Kmart ranks 3rd among Department Store sites.

  • Service
    23
  • Value
    21
  • Shipping
    17
  • Returns
    18
  • Quality
    18
8
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How would you rate Kmart?
Top Positive Review

“This is pretty good site”

William S.
5/19/15

Good value, big selection. I think that pretty well sums up Kmart.com. In particular, I'd like to point out KMart's furniture. It's not fancy, but some of it's not bad and if you spend over $100 often items will ship for free.

Top Critical Review

“Incompetent lazy employees”

Rena M.
10/16/16

Kmart in Indianapolis Washington street needs to be closed. There is never more than one line open yet tons of employees standing around. Then they advertise a sale item and when it doesn't ring up right they claim it's not the right item even when you pull the tag from the shelf to show them. Lazy lazy lazy. No wonder all their stores are being shut down.

Reviews (517)

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customer service (37)
Thumbnail of user elsemariec
Curacao
1 review
0 helpful votes
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June 3rd, 2016

Very good, but the beans cost me a lot in Curacao when the arrived

Thumbnail of user matthewr38
Missouri
2 reviews
3 helpful votes
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June 23rd, 2015

I do not like to buy it there, it seems like a "cheap" place full of products from China.

Thumbnail of user freddym20
New York
14 reviews
27 helpful votes
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February 24th, 2016

Just no, I am surprised it is even in business. I have never had a good experience in K-Mart.

Thumbnail of user suzannec15
California
2 reviews
4 helpful votes
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July 7th, 2015

I ordered from Kmart it came in two days I was very satisfied!

Thumbnail of user kellyh104
New York
3 reviews
3 helpful votes
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March 30th, 2016

Decent place to shop, not fancy, but a good place to get in and out quick which works.

Thumbnail of user tassb
Australia
11 reviews
8 helpful votes
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November 3rd, 2016

It's always a whole event to go there with my son to have a look at affordable toys.

Thumbnail of user deanm59
Florida
6 reviews
90 helpful votes
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July 21st, 2015

Has daily deals and gives you points you can convert to cash to use on future purchases.

Thumbnail of user sharony10
Massachusetts
12 reviews
13 helpful votes
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June 26th, 2016

Poor selection, poor quality and way over priced. Close the doors already.

Thumbnail of user reneet2
Washington
3 reviews
2 helpful votes
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March 17th, 2012

They never have the items that they advertise in their sale fliers.

Thumbnail of user wendys70
New York
9 reviews
4 helpful votes
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January 27th, 2016

Great employees just long lines. I enjoy shopping here. Great sales.

Thumbnail of user alans62
KR
3 reviews
3 helpful votes
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April 22nd, 2015

Its very straight forward in the way it displays its information.

Thumbnail of user danas46
Alabama
8 reviews
5 helpful votes
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March 19th, 2016

No problems. No fuss. Easy returns if necessary. Good quality items.

Thumbnail of user alexb99
Australia
10 reviews
7 helpful votes
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March 29th, 2015

Its very straight forward in the way it displays its information.

Thumbnail of user parciaf
California
2 reviews
0 helpful votes
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May 14th, 2015

The best option is the money back guarantee in 20 days

Thumbnail of user gingere2
Oregon
15 reviews
0 helpful votes
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April 30th, 2016

Save money! Very good products and supplies at Kmart. I grow up shopping at Kmart.

Thumbnail of user wilhelminae
Australia
14 reviews
9 helpful votes
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September 1st, 2015

Kmart is a good bargain place to shop as they have a lot a specials, always shop at Kmart love it.

Thumbnail of user brendam78
South Carolina
11 reviews
4 helpful votes
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March 20th, 2016

Kmart is coming back strong and I'm loving it! Kmart is bring back the best in family shopping.

Thumbnail of user tinat20
New York
9 reviews
54 helpful votes
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May 12th, 2015

If only their stores were as easy and straight forward as their web site.

Thumbnail of user mellissad
California
10 reviews
4 helpful votes
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January 26th, 2015

Good prices on clothes and everything else and friendly people

Thumbnail of user bradb56
New Jersey
23 reviews
21 helpful votes
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April 28th, 2016

Good prices for good product vs. corporate greed= we loose.

Thumbnail of user callumh14
California
2 reviews
10 helpful votes
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August 19th, 2015

I have ordered my pants from Kmart several time and those pants are my favorite pants :))

Thumbnail of user matthewd24
Singapore
3 reviews
0 helpful votes
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June 16th, 2015

I wait for their sales and I looks for specials. I shop in store as well.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kevinp57
New Jersey
4 reviews
10 helpful votes
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March 5th, 2015

Wonderful site... Prices are reasonable. Customer supports are great.

Thumbnail of user charlesf40
Utah
2 reviews
13 helpful votes
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August 19th, 2015

The stuff was good but i think shipment services was not good

Thumbnail of user jackw77
GB
2 reviews
3 helpful votes
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July 7th, 2015

Kmart is one of the finest mart. The quality of its products is very good.

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