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2018 CUSTOMER CHOICE AWARD

Kmart

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Overview

Kmart has a rating of 3.3 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kmart most frequently mention good prices, and many times. Kmart ranks 3rd among Department Store sites.

  • Service
    23
  • Value
    21
  • Shipping
    17
  • Returns
    18
  • Quality
    18
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How would you rate Kmart?
Top Positive Review

“This is pretty good site”

William S.
5/19/15

Good value, big selection. I think that pretty well sums up Kmart.com. In particular, I'd like to point out KMart's furniture. It's not fancy, but some of it's not bad and if you spend over $100 often items will ship for free.

Top Critical Review

“Incompetent lazy employees”

Rena M.
10/16/16

Kmart in Indianapolis Washington street needs to be closed. There is never more than one line open yet tons of employees standing around. Then they advertise a sale item and when it doesn't ring up right they claim it's not the right item even when you pull the tag from the shelf to show them. Lazy lazy lazy. No wonder all their stores are being shut down.

Reviews (517)

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Reviews that mention popular keywords

customer service (37)
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jason b.
California
2 reviews
0 helpful votes
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“Stupid”
December 11th, 2016

I never go here. I dont know why go here over walmart, what is the point?

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Sandra O.
South Carolina
8 reviews
25 helpful votes
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“Like”
September 28th, 2016

I just love this store, I guess from when I was little.

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Matilda H.
Australia
3 reviews
6 helpful votes
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“Satisfactory is the name of Kmart”
July 15th, 2015

Kmart products are very and and services are very efficient

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Lanny C.
Missouri
3 reviews
7 helpful votes
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“Pretty good site to purchase from”
June 3rd, 2015

Pretty good site to purchase from... it beats Amazon.com at times!

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Peter P.
Germany
2 reviews
0 helpful votes
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“Fast delivery”
May 7th, 2015

Ordered yesterday and it was on my table today at lunch. Perfect

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Elizabeth H.
Arizona
3 reviews
19 helpful votes
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“Thank you Kmart”
December 11th, 2015

Kmart thanks for providing the such good services.

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Hollie B.
Arizona
3 reviews
16 helpful votes
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“Its really good.”
October 3rd, 2015

Kmart services are very good. As i m regular client for this mart.

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Abraham A.
Texas
5 reviews
24 helpful votes
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“No”
February 29th, 2016

Stay away, this is the worst place that I have ever shopped at.

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teri p.
Philippines
34 reviews
22 helpful votes
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“Ok for me”
November 16th, 2015

Kmart has a good products when it comes in kitchen stuff. Cool for me

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Lillie N.
Texas
6 reviews
0 helpful votes
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“It looks like you have everything I want :) Im very...”
January 23rd, 2015

It looks like you have everything I want :) Im very happy to shop in your place :)

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Gregory V.
Ukraine
13 reviews
171 helpful votes
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“I like it”
October 23rd, 2015

Been always able to get good stuff at decent prices.

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Lory R.
Missouri
40 reviews
64 helpful votes
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“Quality clothes cheap prices”
January 31st, 2016

I love this store; always discount on the highest quality clothes!

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dorothy b.
Illinois
20 reviews
19 helpful votes
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“OK”
October 17th, 2015

I find things are pretty good. Go here before Walmart.

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Jacqueline V.
Oregon
5 reviews
2 helpful votes
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“The best place”
April 21st, 2016

The best place to find affordable clothes and things for my kids.

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Candie B.
West Virginia
5 reviews
3 helpful votes
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“Great for browsing!”
March 31st, 2016

They have top end ideas and prices. But I love to browse the pet section.

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Dan H.
Virginia
18 reviews
26 helpful votes
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“Excellent experience”
December 30th, 2015

Purchased several items from Kmart.com never had a problem

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Anthony E.
Indiana
2 reviews
1 helpful vote
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“Craftsman tools”
August 31st, 2015

Local place to pick up a really nice low cost lifetime warranty tool set.

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Tia T.
California
5 reviews
5 helpful votes
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“Not many options”
March 1st, 2016

I like their items, but the prices can be better...

That's why Walmart winning.

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Lea L.
New York
3 reviews
10 helpful votes
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“Poor product Heaven!”
September 13th, 2016

Short on money and need something quick that won't last? Then shop there.

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Maria H.
Ohio
6 reviews
0 helpful votes
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“Friendly”
February 18th, 2016

Easy to find products, store clean, workers are helpful.

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frank j.
California
2 reviews
0 helpful votes
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“One of my favoritte stores”
August 6th, 2015

Kmart is an oldie but goodie---still love the brand and shopping there

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Hannah L.
Texas
5 reviews
7 helpful votes
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“Worse than Walmart”
February 4th, 2016

This place sucks, compared to every other store out there.

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Robin S.
Ohio
40 reviews
2 helpful votes
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“Kmart”
January 18th, 2021

Find a lot of things here much cheaper. Good prices..

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Justin F.
Illinois
10 reviews
6 helpful votes
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“Site to store”
June 23rd, 2015

Great function and it works i got my figures within a week

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Joshua S.
New York
20 reviews
1 helpful vote
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“Perfect!”
July 25th, 2016

Lighting fast shipping! Great communication! Easy transaction! Perfect!

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134 reviews are not recommended

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