• Kmart

2018 CUSTOMER CHOICE AWARD

Kmart

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Overview

Kmart has a rating of 3.3 stars from 517 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kmart most frequently mention good prices, and many times. Kmart ranks 3rd among Department Store sites.

  • Service
    23
  • Value
    21
  • Shipping
    17
  • Returns
    18
  • Quality
    18
8
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How would you rate Kmart?
Top Positive Review

“This is pretty good site”

William S.
5/19/15

Good value, big selection. I think that pretty well sums up Kmart.com. In particular, I'd like to point out KMart's furniture. It's not fancy, but some of it's not bad and if you spend over $100 often items will ship for free.

Top Critical Review

“Incompetent lazy employees”

Rena M.
10/16/16

Kmart in Indianapolis Washington street needs to be closed. There is never more than one line open yet tons of employees standing around. Then they advertise a sale item and when it doesn't ring up right they claim it's not the right item even when you pull the tag from the shelf to show them. Lazy lazy lazy. No wonder all their stores are being shut down.

Reviews (517)

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Reviews that mention popular keywords

customer service (37)
Thumbnail of user tiat8
California
5 reviews
5 helpful votes
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March 1st, 2016

I like their items, but the prices can be better...

That's why Walmart winning.

Thumbnail of user mariah136
Ohio
6 reviews
0 helpful votes
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February 18th, 2016

Easy to find products, store clean, workers are helpful.

Thumbnail of user hannahl30
Texas
5 reviews
7 helpful votes
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February 4th, 2016

This place sucks, compared to every other store out there.

Thumbnail of user nisrineh
Virginia
5 reviews
22 helpful votes
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January 6th, 2016

Nice quality, I love the point system and shop your way rewards

Thumbnail of user emmam64
Kansas
3 reviews
9 helpful votes
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January 6th, 2016

I did an online order at kmart. They delivered that on time. Fast in delivery services

Thumbnail of user lilianav4
Arkansas
3 reviews
6 helpful votes
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September 13th, 2016

Muy Bueno comprar en kmart ellos si agradesen muy buen servicio tiene por eso es que voy a seguir comprando en kmart me encanta

Thumbnail of user thundergangk
Netherlands
3 reviews
0 helpful votes
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May 4th, 2016

Apple is ook echt een geweldige site
Natuurlijk ook vertrouwbaar
En daar gaat het om

Thumbnail of user sylviac20
Mexico
12 reviews
2 helpful votes
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May 11th, 2016

No aceptan tarjeta Mexicana. Tienen productos feos en línea

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