Kmart

What made the store good was its large selection of items in every category. Its lines have diminished and that makes it less attractive to me than it was years ago. These stores will disappear.

Kmart through the years has been a company that in my opinion has already had it's day in the sun, terrible customer service and mediocre prices are all that is left. On any given day you will see 15 checkout lanes and 2 people working them, one person at customer service and one at the jewelry counter if you are lucky. Cutting so far back on employees that there is nothing left but a skeleton crew left. Leaving customers wandering around looking for someone to help them, eventually leaving that store and going somewhere else. My experience is that Kmart has slim pickings for the items I want, I rarely shop there anymore. It is a closer store but not worth the effort and frustration. If you are shopping for kids toys and diapers you can save money shopping at Kmart sometimes. It is a shot in the dark, they do have cheap shoes but you get what you pay for. Kmart used to have food that was good, and they cared about their customers. Now if you bother them with a question they are unable to answer basic questions, or they are unwilling to put any effort in at all. My last visit there was depressing, I stopped to ask someone about getting a fishing licence and I waited nearly 25 minutes at the counter and ended up leaving to get one somewhere else. I have had good shopping experiences at Kmart but that was 30 years ago but today they are a slow dying retail chain that IMHO needs to be put out of it's misery.

If you know what you want and can find it at a good price, then the kmart website is not bad. Was sent a cake mixer once instead of some shirts I ordered, but otherwise not bad.

I liked going to Kmart before it left Canada and Target moved in to replace it but ended up leaving about 2 years later. I do go to Kmart whenever I go over to the US but I find it has more than it did previously at the Canadian locations and that seems to hold true for most stores that are based in the US and Canada.
I like the store, the people and some of the quality products it has whenever they go on sale so its an average store worth going to.

Had to return shoes to store in 2012 I bought online lost the delivery slip the man I talked to helped me with how to return but when got to the store had a employee who didn't understand English too well and didn't know what she was doing if there was a star system for in store I would give a middle finger at that time.

I have always enjoyed shopping at Kmart but there is no longer one close to me. The blue light specials, if they still have them are the best, makes you not want to leave the store.

Great customer service and orders arrive fast and the website is easy to navigate and find what you are looking for by narrowing results by category, price range, brand, etc.

I think kmart is good, there product, and prices are fair, and most people working there have been very helpful, if ya can't find it a wal mart, try kmart

I have been a fan of Thom Mcan shoes since 1999. But now actual stores are hard to find, and when you do, there's no size availability. So the online store is the perfect solution.

Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, Facebook

Love this store for their layaway option. Helps when I need time to pay on a big purchase. The options for delivery after payment is complete are wonderful.

Kmart was one of my favorites for online shop with instore pickups.

They were a national staple for so long - not quite as long as Sears (which looks like it going to be joining the closed status).

One of my favorite places to shop!
Occasionally, they have super good sales on clothing. I got jeggings for only $6, originally priced $22.
Also, their brand of food, Smart Sense is also really good.

I go wherever there is a Kmart. Can always find something to get at Kmart. Great prices and lots of sales. Never had a problem with Kmart and really miss the one we had in Dover Delaware.

Kmart lured me in with their Shop Your Way points. Big mistake - what a HUGE waste of time dealing with this company. I've made 6 orders over the past 6 months & every single order was cancelled & I got the weirdest emails every time saying that I had cancelled the order?! Nope, I did no such thing. I emailed customer service & they said they couldn't help me & I had to call a phone #. At that point, I was over it, it's not worth the time & stress to deal with such a dysfunctional failing company. I haven't shopped at Kmart in many years due to negative issues back in the day when they had filed for bankruptcy. Now I'm reminded why I stopped.

Also even if your orders don't get randomly cancelled, the site is confusing to use. There's Kmart, Sears & individual sellers on their site (kinda like individual Amazon sellers?). To make it MORE confusing, you can only use the Shop Your Way points on certain items so it can be frustrating to find items you need/want to use points on. I just can't justify the headache of shopping at Kmart.com when Amazon & Target are so easy & stress free. Kmart needs to seriously get their act together. They lost this customer for good.

I am pleased with Kmart's buy online and pick up in store option. I have a Kmart three miles from me so it is convenient and I don't have to pay shipping fees.

They live far away so we order for them alot... birthdays, Christmas, etc. Always find a good selection and prices, and shipping. Can use points and discounts

I have gone there when they have specials and had a lot of fun depending on what I was after then. Kmart is very reliable. I go there more often since I moved to where i live now
Brenda Carlton

This store Is the worst store in urbandale, Iowa and the world! The product hey have there are Garbage! Especially the electronics! I bought a computer laptop there! I was told it was new! Not refurbished!- but it was a lie! From day one it started to fall apart! And didn't even last a few months before it stopped working for good! And the cameras there are not worth buying either! Management is horrible! The most evil manager there is a lowlife criminal who discriminates against anyone who is religious or a good christian even though their a steady customer! He will try to get you to stop witnessing in front of his store by trying to get u evicted from your home in order for u to stop! If u live right across from the store! At the worst motel in urbandale, Iowa!- the motel relax! Both owners discriminates against christian people! That's wrong and a crime! Everyone should know that!- including them! Yet he didn't even care! The manager there is pure evil! And his evil plans and the motel landlord didn't work to get me out and be homeless! Thank God for that!- they're plan failed! But shame on them both for trying! I'm so glad I will never be their customer ever again! Kmart is the most wicked and discriminating store in the world! Avoid this one! Beware!

Kmart has good prices and its customer service is amazing. I ordered here many times and never had any regrets even once. Will use it again and again!

Kmart and I have a really good relationship. I sometimes order stuff online and just pick it up from the store which is two minutes away from me. I love you K.

I want to tell everyone that i bought some products from this store and their quality was outstanding. I am using these electronic products. All are great.

There are Good deals one the website but sometimes when the stuff arrives it is cheap merchandise. The website also seems to have quit a few glitches.