• Krystal Growth

Krystal Growth

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Overview

Krystal Growth has a rating of 4.8 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Krystal Growth most frequently mention customer service, clear solutions, and good work. Krystal Growth ranks 107th among Business Services sites.

  • Service
    9
  • Value
    9
  • Shipping
    3
  • Returns
    6
  • Quality
    9
2
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How would you rate Krystal Growth?
Top Positive Review

“. Really easy”

Jane L.
9/23/18

I thought this was a scam at first due to how low the prices were on their website but I talked to one of these support staff and they set up my account for me. Since them, I've never had a problem hosting with remix.

Top Critical Review

“Stay away from this team”

narangi w.
6/26/20

Stay away from this team. Do not make payments on PayPal. You think they are American, instead, they are Indian. * They cheated me, took my money, and didn't give me any services. Stay away from them. They also pretend that they don't know each other. They're deleted all chat, block me and don't would refund my money. Their take my 24 euro money and don't give any service to me! *Personal information redacted by admin

Reviews (126)

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customer service (18)
Thumbnail of user janel179
Netherlands
1 review
2 helpful votes
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September 23rd, 2018

I thought this was a scam at first due to how low the prices were on their website but I talked to one of these support staff and they set up my account for me. Since them, I've never had a problem hosting with remix.

Thumbnail of user henryf75
Canada
1 review
1 helpful vote
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May 6th, 2019

So I found remix on quora while doing some research and I started a trial and I've been loving them ever since. Can't even begin to say how much the helped me with my website, super fast and 100% uptime

Thumbnail of user daltonr12
Florida
1 review
0 helpful votes
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November 2nd, 2018

Absolutely what i've been looking for. Fantastic customer service and swift turn around on support tickets and information requests. Fabulous uptime and flexible billing options. I would recommend in a heartbeat.

Thumbnail of user nielp2
Texas
1 review
1 helpful vote
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May 7th, 2019

God damn it where have u people been? I've been looking for a web hosting service that really focuses on its customers instead of making a quick buck. I've tried pretty much all the popular web host out there and there isn't any doubt that remix inc is the best for me. Am in love with the customer support and no matter what time of day I'm working on my website I can always count on a friendly support tech to help me out. I mean just the way they go above and beyond to help you is amazing in its self. I just wanna say I hope you guy don't change ever. You might be small but I see big times for remix

Thumbnail of user joshw150
New York
1 review
1 helpful vote
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May 8th, 2019

Remix has been a dream so far and I have no complaints about their web hosting at all. I hope they do something about there YouTube channel soon as many other reviewers have been asking for them to start making videos again

Thumbnail of user joshh188
Jamaica
1 review
1 helpful vote
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September 26th, 2019

Really really great support team they responded to me super fast which is unusual for these type of companies. Services were delivered and no drop will definitely use them again in the future. Love the integrity and quality of this brand.

Thumbnail of user dejanb5
Georgia
1 review
0 helpful votes
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October 29th, 2018

We're now in our fifth month with Remix-inc. Its has been an amazing relationship so far. We used to have major unexplained system down times and rude customer support staff from our previous host. With Remix all is well. We now have more time to concentrate in building our hosting business than ever before. Thank you Remix-Inc for your continued support.We would therefore recommend Remix to anyone looking for excellent web hosting service.

Service
Value
Returns
Quality
Thumbnail of user blaineu1
GB
1 review
0 helpful votes
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October 31st, 2018

After frustrating and unreliability experiences with other hosting services (including very large, well known hosts), I started a search a few years ago for a hosting provider that people were actually happy with. That's how I found Remix. The volume of comments from happy customers led me to call them. Their team have perfected the art of great customer service. Extremely knowledgeable and very patient.
I will strongly recommend them to anybody.

Thumbnail of user allanp43
Texas
1 review
1 helpful vote
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May 7th, 2019

Those that know how important it is to have great customer service will be blown away, like me. That's to the guys and gals at remix-inc. I like the features that are offered by these guys like one-click installs through the client area, easy backups for my WordPress site, Cloudflare and free credit as well

Thumbnail of user henrys152
Florida
1 review
0 helpful votes
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October 31st, 2018

Remix-Inc hosting service is outstanding, professional and complete. They researched my clients issue and solved it in less then 3 hours. I had been working on the problem for over a week. Well worth the money and with the 'money back if we can't fix' was a huge factor in my decision to give them a try.

Thumbnail of user catherinet83
Sweden
1 review
0 helpful votes
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October 31st, 2018

I've been using shared hosting for some years now but lately found my sites were getting more and more sluggish, so I started looking around for a new host.
One of my friends recommended me to choose Remix and I decided to give them a try.
The set-up was fast - I was transferring my test sites within minutes of receiving their (five) instant welcome emails. When I had problems with the transfer, their support team were very responsive (like, in minutes!). After the initial issues (all my fault for setting things up wrong) the transfer of the rest of my sites was quick and painless.
For service and support I give Remix-Inc a 10/10 and I highly recommend them. It should also be noted that I started out on a custom package after talking with sales and eventually worked my way up to one of their normal plans so if you need a custom plan talk to them as they will probably be able to work with you.
I am happy using their services!

Thumbnail of user razw2
BA
1 review
1 helpful vote
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October 31st, 2018

I have nice experience hosting my opencart website at their shared hosting account (paid $1.99 and setup was instant). They also offer nice features and tools within their affordable packages. Customer tech support are very helpful, patient and professional. Really nice web host with feature-packed hosting packages. Recommend their hosting services to all... guys, you will be happy using them.

Thumbnail of user janetg163
Australia
1 review
1 helpful vote
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May 31st, 2019

I don't really write reviews but I have to say this. These guys are awesome I love there live chat service that they sell for a really great price and it really helped my business and also connecting with customers

Thumbnail of user terrryc1
Singapore
1 review
0 helpful votes
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October 28th, 2018

Quick and painless process! First time I have dealt with them, previously I have mostly used local Australian providers, but seriously thinking about transferring all accounts to them. Their hosting is fast, even for Australian users viewing Australian websites.

Service
Value
Returns
Quality
Thumbnail of user davidk843
Portugal
1 review
2 helpful votes
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June 1st, 2019

Im not the most technical when it comes to understanding how all this works but the support you gave really helped me understand how to secure my web sites. I messaged maybe 5 or 6 times and the support back was effect and fast. Thank you for a fast and speedy service.

Thumbnail of user martins352
Florida
1 review
3 helpful votes
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October 10th, 2019

This website is amazing and so far it's been working great for my account. I have been using it for 2 days now and I've had over 2000 profile visits. Gotten a lot of followers and likes as well, so thank you guys for this

Thumbnail of user kimmys7
Texas
1 review
0 helpful votes
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April 6th, 2019

These guys are awesome! They help me through every step of setting up my WordPress website and I can't thank them enough and I know $10 a years sound crazy but it's true and I highly recommend for those who are just starting out

Thumbnail of user royceq
GB
1 review
0 helpful votes
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October 31st, 2018

Great Web Host!
I have 3 sites (on VPS) with Remix-Inc. Customer service is second to none. All my support requests are handled under 5 minutes. They even re-installed my content management system for me after they found out the problem I had stemmed from me installing the wrong version. They help with things like Htacess files, and almost any web admin question you
Have.
Excellent value, features, reliability

Thumbnail of user kevinw428
Czechia
1 review
1 helpful vote
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June 11th, 2019

I was recently working on my website late at night and I ran into an issue so I decided to get on the live chat with their support not really expecting to have anyone answer but Kmat connect in a couple seconds and had me problem fixed quick. 10/10 customer support indeed

Thumbnail of user austinm144
Finland
1 review
2 helpful votes
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February 8th, 2020

Socialproofers is a great platform for organically growing your instagram account but since recent Instagram changes the speed has slowed down dramatically but still decent. I have faith you guys will implement a fix soon.

Thumbnail of user narangiw
Italy
1 review
2 helpful votes
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June 26th, 2020

Stay away from this team. Do not make payments on PayPal. You think they are American, instead, they are Indian. * They cheated me, took my money, and didn't give me any services. Stay away from them. They also pretend that they don't know each other. They're deleted all chat, block me and don't would refund my money. Their take my 24 euro money and don't give any service to me!

*Personal information redacted by admin

Thumbnail of user emilym166
California
1 review
10 helpful votes
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May 6th, 2020

The service never functioned with the efficiency that was advertised and was one fifth as efficient as a competing program that I had been using. In my most recent useless conversation with their customer service, they completely stopped responding when I explained my experience, but made it so that I could not longer access my paid account.

EDIT: Upon leaving this review, Krystal Growth has sent me numerous emails in broken english that have escalated in level of abusiveness, name-calling, etc.

Thumbnail of user jamesl2910
New Jersey
0 reviews
0 helpful votes
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January 19th, 2022

I was quoted $640 USD for their top package for growth on November 27th 2021. Fast forward to January 19,2022. I am out $640 USD and no contact from their support team. They state they are going to refund the money as their is an issue on their side to move the funds to their bank account. This is not my issue as it seems they are running fraud and stealing money and running scams. A legit company wouldnt have issues with taking money and transferring to their bank. This is absolutely horrible. I have contacted the appropriate authorities to settle this manner.

*******@gmail.com < ---- account owner for running away with everyones money

Tip for consumers:
Contact your local banking branch if they stole your money too

Products used:
NONE. SCAMMERS.

Service
Value
Shipping
Returns
Quality
Thumbnail of user roshank11
India
1 review
1 helpful vote
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May 17th, 2019

I've tried to reached to Remix Inc but but couldn't open. LoL service they will provide for us.
It's your wish you can believe on reviews of this site.

Thumbnail of user justinec43
France
1 review
3 helpful votes
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May 7th, 2021

I paid three months ago for a service of 250 euros and I never got what I paid for! Moreover, they ignore me and no longer respond to my messages!

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From the business

In 2018, frustrated by poor service and bad business practices, We created Krystal Growth to provide an “Honest, Reliable & Personal” alternative to the large faceless corporations. MassLooking of Instagram stories is a completely new technology enabling to appear in the list of millions of users who posted stories.

When a user notices your profile in their viewer list, she/he becomes curious and visits your Instagram interacts with your posts and becomes your reader. If he/she likes your profile, you get a new real follower. That's why this technique works incredibly well for high quality IG profiles.
We’re now one of the largest and most trusted instagram automation services and are rated the best MassLooking company by popular review sites.

We’re in business because we’re passionate about technology and solving problems.
I hope that you’ll join us today and experience the Krystal Growth difference for yourself

Business History

We believe business is about solving problems, not making money.
We constantly reinvest profits to build the best company possible.

Creed
We believe in being open and trustworthy.
This includes having a clear and fair billing policy with no hidden “extras” or surprise renewal prices!

Creed
We believe in being honest.
We look out for our clients and won’t sell a plan that doesn't meet your needs or budget. If we make a mistake we’ll admit to it and make it right.

Creed
We believe that quality support is a right.
Support should be superb, personal and easy to obtain. We will never outsource our support.

Creed
We believe the company is the staff.
We always hire “autonomously excellent” individuals who are passionate technologists. Krystal is great people, great technology, in that order.

Creed
We believe you get what you pay for.
We spend whatever’s needed for the best reliability and performance. We own our own equipment and never cut corners.

Creed
We believe that we all have a responsibility towards protecting our home.
We utilise “Green” technology, 100% renewable energy at all sites and are actively searching for ways to reduce our impact.

Solutions
We believe consumers are best served by legitimate competition, not monopolies.
So we will not be selling to the businesses we set out to challenge!

Creed
We had a purpose and a mission: we would provide the best possible service we could, backed by a personal, honest approach to customer support and we’d use the company as a platform for positive change in the world. I was confident that the market would choose our passionate, high-quality version of hosting, especially given that it cost less, included more and the pricing was fair and transparent. We’d be so good at what we did that those companies who cared only about money would be forced to change their bad business practises or else be hit where they cared - their wallets.

That was the plan, anyway.

There is hope.

Krystal Growth has remained true to its creed. Today we’re the largest independent instagram growth company in the world. We’re also rated one of the best company by TrustPilot. And we’re not selling.

Company Representative

Thumbnail of user kmard1
Alex W.
Ceo

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