Kylie Cosmetics has a rating of 1.3 stars from 243 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kylie Cosmetics most frequently mention customer service, credit card, and support terrorism problems. Kylie Cosmetics ranks 762nd among Cosmetics sites.
I absolutely love the coconut body collection! I had a problem with one package that never arrived via FedEx, but her customer service department was prompt and reshipped my missing products, free of charge. I can't wait to see what's next. Great quality products!
They billed me twice sent 2 orders when I saw 2 confirmations I messaged them 6 times no one got back to me when they finally did they basically said tough luck now I have to charge it back. I'm in complete shock they were horrible
I've ordered a lipstick 2 months ago and still nothing has arrived!
The costumer service is horrible, they just copy pasting text to me without reading my message. No refund no costumer service no item. Paid for nothing! HORRIBLE EXPERIENCE!
They made from cheap ingredients. Many people say that they deserve their price but i i bought them my skin is awful now although i do not have any allergic.
Product received is not as illustrated, over expensive postage for a small item in a massive box, I suggest you check the small print clearfully
Butter balm was really good and smooth. Loved it. I tried the shade brown.
I also tried peach glow for lips and cheeks. It was awesome
Expensive products but very poor quality, felt like cheated Absolutely, Not Recommended! Shipping also took too long, customer service does not answer any problems! They don't even give a refund...
No eyeshadow singles to fill your empty single palette you previously purchased, no previous eyeshadow palettes- only the 2 most recent ones available and some of the best selling lipstick shades and glosses have been discontinued. It SUCKS now. Kylie obviously doesn't care that her money making brand went to complete utter crap. DO NOT RECOMMEND. AWFUL F GRADE BRAND ANYMORE.
Tip for consumers:
Tip: Do NOT purchase.
Products used:
DISCONTINUED MULTIPLE eyeshadow palettes, DISCONTINUED eyeshadow singled for $24 empty palette for the singles which are DISCONTINUED, Favorite lipstick and lipgloss shades that are DISCONTINUED. New items are JUNK.
My girlfriend can't shut up about the lipstick from Kylie. Personally I don't know why it's all that. Shipping and handling is on point regardless. Price point OK as well.
Kept buying them on the hype but it is definitely an overpriced and low quality brand. My skin got so irritated and I dont even have a sensitive skin!
Her eyebrow liners break when you are applying it, they are so thin and it has just a little piece of liner a very small amount. I will stick with the Sally's Beauty Supplies
I loved it! As a ways as I might be involved, it's miles quite an agreeable help. I've made numerous requests, and from right here you could likewise get this fantastic help.
Purchased 2 lip kits on 22/10 and came fairly fast for international shipping - 3/11. There were no difficulties with the purchase and the packaging is good.
DO NOT think that simply because a certain shade or a particular lip gloss color makes the princess Kylie look great it will work on just anyone. Pick very carefully.
Purchased two of bundle at the holidays and wanted to return one since I had not wanted two and the additional purchase was in error however Kylie Cosmetics doesn't have a return policy AT ALL for anyone I went all the way to the California consumer mediations board nope they stood behind Kylie cosmetics and I'm stuck with a bundle of crap because my daughter now says that the makeup is poor quality
İt made my skins horrible!
Why are you selling this kind of stuff?! What is your purpose?! Do you want to make people ugly?!
I won't use it again.
Strongly unrecommended!
OMG who want 5o pay for the name the makeup is so over priced. Same pigmentation as the dollar stor not kidding.
Save you money and buy something else better
Products used:
Threw them away
My grandmother bought a Kylie Skin Set recently and when she tried using the moisturizer with a pump nothing would come out so she pumped 53 times until some product would come out and when it did it was just a little squirt. After 3 weeks of using it she cut it open and there was no product inside! She emailed customer service and they said that they would respond in 48 hours but it has been 2 weeks and they have still not responded. WOULD NOT RECOMMEND!
Terrible products help to support and finance terrorism more than ever in Azerbaijan. If you are a human, do not support terrorism, stop killing children in my country. Stop Armenian Terrorism!
After use of these product it begin to burn my skin. My lips start to swallow. İt was nightmare. My doctor said they use some chemicals unsuitable for skin.
Color not the same as picture. Looks like an orange brown on me. On the picture the color is darker and and is more of a pink brown which is what I wanted
Kylie and her Kardashian sisters support terrorists. Kylie and her sister- Kim Kardashian donated 1$ million to Armenia Fund. Armenia use it to kill civil Azerbaijanis. They are child killer
They are very bad and waste products. They are very low quality. It is a waste of money. At the same time, it is not a good idea to buy the products of people who support terrorism.
I purchased 2 items during the holiday sale for a friend of mine from the Kylie Cosmetics EU website. One of the items ended up going Out of Stock after I placed my order during the sale so they only ended up shipping one of my items at the time with a Partially fulfilled open order. I was fine with that figuring as soon as they restocked they would ship my other item. After waiting almost 2 months I noticed the other item I had purchased had become available again on their website with the Add to Cart button instead of the Notify Me button. So I sent customer service a simple question if the order would be shipping soon. After I provided all the info they made me provide for a simple question, I get an email stating my order was refunded. I didn't ask for a refund, I asked if it would be shipping soon. When I questioned why they canceled my order and refunded the CS rep said that it was out of stock and they didn't know when it would restock. REALLY? Why in the world would it be available to add to cart again if it was OOS? Basically it was a clear case of not wanting to fulfill an order that was on sale and pay for shipping again instead they wanted me to reorder and pay full price and either add more items or to pay for shipping. Seriously what a joke! Save yourself the pain and agony and just order from another cosmetic site instead of dealing with the crap they put you through.
Tip for consumers:
Just know that you may or may not get your order fulfilled and that Customer Service is rather useless.
Products used:
Cosmetics
So I notice a lot of negative comments about Kylie Cosmetics which kinda surprises me but anyway, my personal review here. I have bought from Kylie cosmetics like 5 times already and I have to say I honestly love the lip kits, i recently bought the kylighter but I have not tried it yet. The lip kits are awesome and i like them a lot. I never have trouble with shipping, i always get it in like 4 days. Shipping is always on point. Quality? I don't complain. I will post a photo of one of the lip kits, this was the christmas edition, "Merry" and then the other photo is KOKO with "literally" gloss on top. I would also like to add that one time they sent me the wrong lip kit color so i contacted costumer service and they replied the same day in less than an hour. I showed proof and all and they sent me the correct lip kit I ordered and let me keep the wrong one they send. If you complain about costumer service from Kylie cosmetics then you haven't see Fashion Nova yet lmfao its 20 times worse.
By supporting terrorism and spreading false information about a political conflict about a country makes you the such an awfull influencer and a discriminator!
I gave it was not worth the money at all. I do not suggest. Very bad. I wouldn't wait like that. The cargo was also bad. When I opened the package it was a crush.
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