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Lajerrio

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Overview

Lajerrio has a rating of 3.7 stars from 1,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring, and good quality. Lajerrio ranks 139th among Engagement Rings sites.

  • Service
    480
  • Value
    67
  • Shipping
    68
  • Returns
    54
  • Quality
    1021
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4

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2,207 reviews

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How would you rate Lajerrio?
Top Positive Review

“Breathtaking- Worth the wait for sure!”

Heidi H.
6/11/22

First off, for anyone complaining about items taking too long to come... if you read closely about the company, they make the items "by order" it's not "stocked". With that being said, I waited almost 4 weeks for my ring to come. Let me just say, I'm Stunned at just hor Gorgeous my ring is! The quality of the metal and the stones. Exquisite! Plus my ring came in a beautiful jewelry drawer type packaging. Top drawer had the ring box neatly placed in foam. The bottom box had a little polishing cloth inside and an envelope with care instructions. Perfection indeed. I bought the coffee colored stone ring with like 4 rows of smaller coffee stones set in Rose Gold setting. Extremely pleased! Be patient, this company IS legit and goodness comes by being patient.

Top Critical Review

“Disappointed”

Danielle B.
2/20/24

I recently bought a ring and the stone immediately fell out. I've been trying to reach out and now I can't even get on the website, it says error. Really unprofessional.

Reviews (1,350)

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Reviews that mention popular keywords

engagement ring (30)
Thumbnail of user danielleb675
1 review
0 helpful votes
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February 20th, 2024
• Updated review

I recently bought a ring and the stone immediately fell out. I've been trying to reach out and now I can't even get on the website, it says error. Really unprofessional.

Excited to see how it looks in person
January 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I went through several rings and this was my favorite

Reason I chose this product:

Good price, gorgeous ring.

Thumbnail of user heidih664
1 review
1 helpful vote
  • Send Message
June 11th, 2022

First off, for anyone complaining about items taking too long to come... if you read closely about the company, they make the items "by order" it's not "stocked". With that being said, I waited almost 4 weeks for my ring to come. Let me just say, I'm Stunned at just hor Gorgeous my ring is! The quality of the metal and the stones. Exquisite! Plus my ring came in a beautiful jewelry drawer type packaging. Top drawer had the ring box neatly placed in foam. The bottom box had a little polishing cloth inside and an envelope with care instructions. Perfection indeed. I bought the coffee colored stone ring with like 4 rows of smaller coffee stones set in Rose Gold setting. Extremely pleased! Be patient, this company IS legit and goodness comes by being patient.

Thumbnail of user candiceb113
1 review
7 helpful votes
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May 29th, 2020

Order this item for the second time 5/8 received tracking number 5/18. Started tracking item from usps site said it was received by united global development inc(shipper) as of 5/20 as of today item it still in transit with same shipper in the same place chino, ca today is 5/29. Called USPS was told anyone can make a label doesn't mean they physically have the package. Guess it's a waiting game. Gave them a second chance never again.

Thumbnail of user janellej33
1 review
12 helpful votes
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June 5th, 2020

I ordered a few rings on 4/1/2020 and I never received an email stating any shipping/processing information. It is now 6/5/2020 and I have yet to receive my rings or an estimated date when I will get them. Singapore never went on quarantine during this time, so I'm not taking the pandemic as an excuse to fraud people. At this point, I reached out to paypal to get my money back! Beware of buying from this company.

Tip for consumers:
DO NOT BUY FROM THIS SITE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user luanns71
1 review
1 helpful vote
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October 6th, 2023
Verified purchase

Definitely won't be ordering from you again. It took over a month for my ring to arrive and then when I got here it's of an orange-ish gold color it was supposed to be sterling silver 9 to 5 was definitely not worth $134 in fact, I will never even wear it so I should've just flushed my money down the toilet.

Thumbnail of user jessicar2629
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

Unfortunately it takes too long to get the merchandise. We you pay for 7 to 10 days it should be delivered in that time frame. There was no contact information or did they contact me when I asked them too. Very sad since your jewelry is beautiful.

Very hard to get in touch with wouldn’t respond. You truly need to improve this. If you say your merchandise will be there in 7 to 10 day and you pay for it and you don’t get the merchandise for 20 day that is unacceptable. I love the jewelry. The customer service need to be as good.

Reason I chose this business:

Heard your jewelry was pretty

Service
Thumbnail of user leydisg
1 review
0 helpful votes
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January 8th, 2021
Verified purchase

My engagement ring was from here too and I wanted something to match the specific oval shape perfectly. Did not disappoint! Arrived quickly even over the Christmas period, which is a miracle tbh. Can't wait to wear it.

Service
Value
Shipping
Quality
Thumbnail of user dedeo4
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Love the ring but it took a long time to receive when website stated 18 in stock. Packaging is luxurious and displays the jewelry well. Lower drawer in box gives product detail (sterling silver) but did not confirm type of stone which was suppose to be white sapphire.

Joy confirmed my order was in them works and would rush it. Was disappointed no estimated delivery date provided. Would also like something in writing confirming stones are white sapphires and not cubic zirconnia.

Reason I chose this business:

Good reviews from customers and images of jewelry were high quality.

Reason I chose this product:

Before spending money for a diamond(s) wanted to see how they style I chose looked with my band and felt since I planned to wear daily.

Service
Quality
Thumbnail of user lindad2930
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

You gave me the option to expedite by charging $25 for shipping. I did not get my package as indicated, and received it 32 days later. Very disappointed because I contacted customer service and was not offered any resolve to this matter.

Reason I chose this business:

Attractive jewelry advertisement

Service
Quality
Thumbnail of user annaf1221
1 review
0 helpful votes
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September 10th, 2023
Verified purchase

I ordered 2 rings knowing that I would be returning one. It took a long time to receive them. Worth the wait. They are beautiful. Haven't sent the other back yet, but hopefully the return will be easy.

Reason I chose this business:

They have a great selection.

Thumbnail of user jessicap1353
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

I love our rings we received however just after one day I had one small green stone fall out, so now my ring is missing a stone. Then last night one of the small red stones fell out too. I'm glad I caught it while I was doing dishes but I'm concerned I'm eventually going to lose that one as well. I wish the rings were better made especially since these rings were promise rings and hold a very special significant meaning.

Reason I chose this business:

Lajerrio had the style of rings I was looking for and the materials used to produce the rings was better then other similar rings I seen online.

Reason I chose this product:

My girlfriend hinted me the idea for the style of ring she liked and lajerrio met that style we were going for.

Quality
Thumbnail of user ashleyc410
1 review
0 helpful votes
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December 9th, 2019

This is my third purchase. Originally to replace a real diamond ring that I lost, but this one is so amazing. The quality is outstanding, has great weight and feel to it. I will be purchasing more for sure. Thank you!

Thumbnail of user emmaj546
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

I wrote incorrectly that I didn't receive a follow-up email and notification of my product being shipped, but that isn't true (my mistake for another vendor). I did receive emails notifying me and the customer service was good. Please delete my older review and accept this one as correct.

Did not tell me when to expect the item and still haven't received it to this day. No status updates or indication if they charged me or not.

Reason I chose this business:

Email search

Tip for consumers:
Made an incorrect survey previously. Mistaken the products I bought recently and so screwed up. Can't delete my previous survey, so made this one.

Products used:
haven't gotten my ring yet so don't know about product quality.

Service
Thumbnail of user tiffanys697
1 review
0 helpful votes
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April 10th, 2022
Verified purchase

I love the quality and appearance of my ring! I know that everyone is scrambling during this time of production delays but I could have used a few more updates (even auto generated ones) to let me know that everything was on track. I don't mind waiting but I also want to know that things are in progress and not just shelved somewhere. Otherwise, this was a great overall experience!

Reason I chose this business:

Bling at a great price! I can’t afford to NOT buy it!

Reason I chose this product:

I have been looking for this style of ring. I love that it’s rhodium plated with no nickel.

Quality
Thumbnail of user cglooa
1 review
0 helpful votes
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September 29th, 2020

The ring is even more beautiful than the pictures show. I wasnt sure about buying jewelry online, but after reading many reviews, and found a design like this, I decided to give it a try. I am glad I did.

Thumbnail of user shawnnap2
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

I enjoy my rings, though it took nearly a month to receive them. Also, I did go by the sizing guidelines and they are just a tad too big. I am hesitant to do anything but risk wearing them because of the slow production and transit time.

Reason I chose this business:

Previous purchase

Reason I chose this product:

The designs

Quality
Thumbnail of user whitleys3
1 review
1 helpful vote
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October 27th, 2020

Absolutely stunning and incredible. Was nervous it was going to be brighter gold, but it is so soft and beautiful. It goes absolutely beautifully with my engagement ring that has baguettes on the side. Very comfortable. Would highly recommend.

Thumbnail of user dollys27
3 reviews
53 helpful votes
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June 8th, 2020

I love my ring set! It took about a month for it to get to me, and it looks so much more beautiful in real life. So many sparkles! I got an engraving on it, and it's such a lovely set. I would definitely recommend, I am just so happy with it! :) It also came with a cute little drawer for you to store it in too!

Thumbnail of user angeliab16
2 reviews
0 helpful votes
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December 25th, 2021
Verified purchase

The shopping and ordering process was easy. It took about three weeks for me to get my delivery but it was worth the wait. The ring is beautiful and does not look or feel cheap. It arrived in a beautiful box with instructions on care and a cleaning cloth. I wanted a ring with a WOW factor that I could afford. And this was it! It's not diamonds but nobody can tell! I've already gotten so many compliments on it! Love it!

Reason I chose this business:

I felt more confident about the products after reading some of the reviews. I also appreciate that each item has several pictures that also included “real-life” photos of the ring on a human hand. This is important to customers! Plus the materials used are genuine (sterling silver and CZ, white sapphires).

Quality
Thumbnail of user amyt1635
1 review
0 helpful votes
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September 20th, 2023
Verified purchase

I've bought a few rings from this site and I'm never disappointed. The jewelry is beautiful, well made and always fits perfectly. Never not once has anything turned my finger green or otherwise proven to be inferior material. I highly recommend Lajerrio products. I get so many compliments on my jewelry and everyone thinks they're real.

Thumbnail of user chrystalm32
1 review
0 helpful votes
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June 26th, 2022
Verified purchase

So far so good... I hope it's half as pretty in person as in the video on line. Holy damn... it's huge! Like not really big, it's huge! Beautiful don't misunderstand, but wow. I wish I had sized it for my middle finger rather than my ring finger. It would be more proportionate. But all that being said it is super beautiful and sparkly.

Reason I chose this business:

Saw an add in a game I was playing.

Reason I chose this product:

When I saw the video and read the comments I couldn't pass it up.

Quality
Thumbnail of user debrat565
3 reviews
0 helpful votes
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August 31st, 2022
Verified purchase

These days you have to be leery about stuff you buy on line. Since it took weeks to get it, I was thinking that when it came it may be bad quality. Wow, was I surprised. Beautiful product in a very nice little jewelry type box with two drawers. HOW NICE!

Reason I chose this business:

Saw an ad on MSC and liked the ring

Reason I chose this product:

Pretty and good prices

Quality
Thumbnail of user marlot6
1 review
0 helpful votes
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December 24th, 2021
Verified purchase

17 years ago my husband and I had to make life decisions. When I mentioned to him about this site, I didn't think he heard me. New Years Eve at 11:59, he got down on one knee and presented me a commitment and 2 beautiful rings. Thank you!

Reason I chose this product:

I like the ring cut

Quality
Thumbnail of user jurelt
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Lots of beautiful jewelry affordable prices and easy navigation...very prompt with replying to emails about any questions or concerns. Everything ordered looks exactly like seen on the site.only problem is i was given the option for 3day delivery and paid $25 for that feature but it took 11 days.

Service
Thumbnail of user michelleb2653
1 review
0 helpful votes
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May 19th, 2021

I purchased this ring just to see what the quality would be like. It was an advertisement on Facebook and to my surprise the ring is absolutely stunning. The workmanship put into the ring is beautiful very detailed the weight of the ring is great. I will be purchasing more jewelry from this company. Highly recommend

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