This website seems to be closed. Find similar businesses
  • Lajerrio

Lajerrio

Is this your business?
Write a Review

Overview

Lajerrio has a rating of 3.7 stars from 1,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring, and good quality. Lajerrio ranks 139th among Engagement Rings sites.

  • Service
    480
  • Value
    67
  • Shipping
    68
  • Returns
    54
  • Quality
    1021
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4

Instant Feedback

2,207 reviews

48
See all photos
How would you rate Lajerrio?
Top Positive Review

“Breathtaking- Worth the wait for sure!”

Heidi H.
6/11/22

First off, for anyone complaining about items taking too long to come... if you read closely about the company, they make the items "by order" it's not "stocked". With that being said, I waited almost 4 weeks for my ring to come. Let me just say, I'm Stunned at just hor Gorgeous my ring is! The quality of the metal and the stones. Exquisite! Plus my ring came in a beautiful jewelry drawer type packaging. Top drawer had the ring box neatly placed in foam. The bottom box had a little polishing cloth inside and an envelope with care instructions. Perfection indeed. I bought the coffee colored stone ring with like 4 rows of smaller coffee stones set in Rose Gold setting. Extremely pleased! Be patient, this company IS legit and goodness comes by being patient.

Top Critical Review

“Disappointed”

Danielle B.
2/20/24

I recently bought a ring and the stone immediately fell out. I've been trying to reach out and now I can't even get on the website, it says error. Really unprofessional.

Reviews (1,350)

Rating

Timeframe

Other

Reviews that mention popular keywords

engagement ring (30)
Thumbnail of user terryh876
1 review
0 helpful votes
  • Send Message
February 12th, 2022
Verified purchase

Site was easy 2 navigate... images were very explanitory. Order came in a timely manner and quality was beyond expectations... well worth the production period wait

Reason I chose this product:

Quality and price

Quality
Thumbnail of user yingy3
2 reviews
0 helpful votes
  • Send Message
May 25th, 2020

I receive so many compliments on a daily basis. Kelly was great at answering all my questions and the shipping was speedy. Will def buy from Lajerrio Jewelry again!

Thumbnail of user nikkir181
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

Informative and easy to use and checkout.

Only issue is it arrived before evwr receiving a shipment confirmation and took 3 weeks even with paying for expedited shipping. Overall satisfied

Quality
Thumbnail of user oshaniquew
1 review
0 helpful votes
  • Send Message
January 21st, 2022
Verified purchase

My experience was wonderful. I had previous had a hard time finding the perfect ring with this stone but thanks to Lajerrio I found it! Super thankful and happy

Quality
Thumbnail of user johnh6298
1 review
0 helpful votes
  • Send Message
January 13th, 2022
Verified purchase

Very easy process to order. Good communications concerning my order and tracking information, but an estimated delivery date would be helpful. I wasn't sure how long it would take.

Reason I chose this business:

Wife suggested it

Reason I chose this product:

Wife's choice

Quality
Thumbnail of user westermeyerk
1 review
0 helpful votes
  • Send Message
December 8th, 2020

From start to finish my questions and concerns were answered quickly and throughly. Shipping was beyond my expectations. The ring is appraised for more than I paid for it

Thumbnail of user marcellah31
1 review
1 helpful vote
  • Send Message
December 25th, 2020
Verified purchase

These rings are absolutely gorgeous and I highly recommend this seller! The stone is so sparkly and beautiful, I can't stop looking at it. They fit perfectly and the rings look great together.

Service
Value
Shipping
Quality
Thumbnail of user tealk1
1 review
0 helpful votes
  • Send Message
December 28th, 2021
Verified purchase

Took about 3 weeks from my order date to receive my rings! I love them and they look just like the picture. Great quality so far! I plan on buying from them again.

Responsive and communicable

Reason I chose this business:

Looking on google and came across Lajerrio.

Reason I chose this product:

Upgrade wedding rings and bands

Service
Quality
Thumbnail of user marciam377
1 review
0 helpful votes
  • Send Message
March 20th, 2022
Verified purchase

The pieces that we received were absolutely breathtaking. We did have to return them to get a smaller size for my soon-to-be but are looking forward to using them on our wedding day!

I have not heard back yet in order to make a return.

Service
Quality
Thumbnail of user kristinas469
1 review
0 helpful votes
  • Send Message
October 4th, 2023
Verified purchase

I was very disappointed with the delivery process. I had paid extra for 3 day shipping and it still took over 7 days to receive after it was shipped from the company.

It just took several days to get an answer.

Reason I chose this business:

It's what my wife wanted. She had seen it on Facebook ads

Service
Thumbnail of user am994
1 review
0 helpful votes
  • Send Message
March 9th, 2022
Verified purchase

Absolutely love buying from this jeweler! The quality of rings never disappoints! They don't say they don't turn green I've had one for over three years and it still looks real and new.

Reason I chose this business:

I love the quality and the price!

Reason I chose this product:

I love the quality and the price!

Quality
Thumbnail of user pennyn87
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

Would have been nice to have known more information on when the item was shipping. Item was not acknowledged or shipped until I filed a complaint through PayPal

Contacted through email. They contacted me back timely

Reason I chose this business:

The look of the ring. Was taking a chance on it being close to what I was looking for

Reason I chose this product:

Looking for a wedding set to use while traveling to t lose or have stolen wedding set

Service
Quality
Thumbnail of user rebeccac635
1 review
0 helpful votes
  • Send Message
August 29th, 2020

Absolutely beautiful. Looks amazing in person. It looks like a real diamond! Ring arrived sooner than expected and it looks so pretty. Definitely shop with this seller again.

Thumbnail of user swahng
1 review
0 helpful votes
  • Send Message
May 24th, 2021

This ring set is absolutely beautiful. It adds an incredible sparkle to the finger, and is sure to pick up compliments from strangers. Pictures can't do it justice!

Service
Value
Shipping
Returns
Quality
Thumbnail of user reneel110
1 review
0 helpful votes
  • Send Message
August 27th, 2019

It was BEAUTIFUL, true to size. I'm very excited to wear it. This ring is beyond beautiful! I'm sure i'll be back for more. This is gonna look so great in my wedding photos!

Thumbnail of user michelleg2234
1 review
0 helpful votes
  • Send Message
March 24th, 2023
Verified purchase

The description shows and says there are stones in the ring. But all the blue parts look to be some sort of enamel. You want a ring to look real, not clearly fake like this one.

Reason I chose this business:

I liked the look of the rings.

Reason I chose this product:

It was pretty as shown, not so much when I got it.

Quality
Thumbnail of user tralynnh
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase

Ordering was easy you had limited sizes when I placed my order and had to size down 1 and ring is beautiful but to small for even my pinky finger so disappointed I can't wear it.

Reason I chose this business:

Saw an ad and liked the looks & styles of the jewelry.

Reason I chose this product:

Because it was so beautiful and you were running a special 20% off I couldn’t resist.

Quality
Thumbnail of user kristyw195
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Took a long time to arrive. Ring is pretty but not much sparkle. I was hoping I'd be able to use as my ring replacement but the search will have to continue.

Reason I chose this business:

Rings looked like they had great sparkle online

Thumbnail of user allies61
1 review
0 helpful votes
  • Send Message
December 23rd, 2020

So in love and impressed with this bracelet! I purchased this for my mom as a Christmas gift with a sample of my late brothers last Mother's Day card message to her.

Thumbnail of user paull2076
1 review
0 helpful votes
  • Send Message
September 17th, 2022
Verified purchase

That is the quote from my wife. The set was a 10 year anniversary gift for her. She had the same ear to ear smile and blush when I asked her to marry me 10 years ago. Thank you.

Reason I chose this business:

Random web browsing for a gift

Reason I chose this product:

Because my wife loves the style and color

Thumbnail of user demarrionw
1 review
1 helpful vote
  • Send Message
September 20th, 2020

I ordered a promise ring from Lajerrio on August 2nd. I waited over a month for my item and I was never contacted by them about my item. I contacted them September 10th and my response wasn't answered until September 17th. I was finally told that my order was out of stock. Do yourself a favor guys and order from Pandora instead.

Thumbnail of user garrettg58
2 reviews
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

So far, my experience with your company has been great. I have made other purchases that I have loved. I would like to continue to do business with you if this situation is rectified correctly.

Too many emails and not in a timely fashion. I have been trying to return this item but waiting for the communication back has already made it past the 30 days window. I am hoping this will not be an issue going forward.

Reason I chose this business:

Beautiful work

Reason I chose this product:

The pictures made the product look amazing

Service
Quality
Thumbnail of user lecreschal
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

Thank you so much for my beautiful rings. This makes the second time that I've ordered from you and I have ALWAYS been pleased. Take care and have an amazing day!

Reason I chose this business:

I've ordered from here before and was highly satisfied

Reason I chose this product:

Someone ran over my ring accidentally at church and my husband decided to pick out a ring for me and purchase it.

Quality
Thumbnail of user tarap210
1 review
0 helpful votes
  • Send Message
November 18th, 2021
Verified purchase

Ring was delivered quickly; it is beautiful. Bigger than I expected, so not typically my style, but it is still gorgeous and I receive lots of compliments.

Reason I chose this business:

After reading the reviews, and researching the website.

Reason I chose this product:

Thought it was a beautiful ring. Again was bigger than expected. I would have returned for a different ring- for that reason only- but my daughter had torn off the tag and I noticed it could not be returned it that was removed.

Quality
Thumbnail of user jennyb498
1 review
0 helpful votes
  • Send Message
October 6th, 2022
Verified purchase

I asked for the order to be cancelled. I needed it for an function for last month. I have ordered from you before and it has never taken this long. Lisa all the tracking info is in Chinese.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Lajerrio?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Lajerrio?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business