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Lajerrio

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Overview

Lajerrio has a rating of 3.7 stars from 1,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring, and good quality. Lajerrio ranks 139th among Engagement Rings sites.

  • Service
    480
  • Value
    67
  • Shipping
    68
  • Returns
    54
  • Quality
    1021
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4

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2,207 reviews

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How would you rate Lajerrio?
Top Positive Review

“Breathtaking- Worth the wait for sure!”

Heidi H.
6/11/22

First off, for anyone complaining about items taking too long to come... if you read closely about the company, they make the items "by order" it's not "stocked". With that being said, I waited almost 4 weeks for my ring to come. Let me just say, I'm Stunned at just hor Gorgeous my ring is! The quality of the metal and the stones. Exquisite! Plus my ring came in a beautiful jewelry drawer type packaging. Top drawer had the ring box neatly placed in foam. The bottom box had a little polishing cloth inside and an envelope with care instructions. Perfection indeed. I bought the coffee colored stone ring with like 4 rows of smaller coffee stones set in Rose Gold setting. Extremely pleased! Be patient, this company IS legit and goodness comes by being patient.

Top Critical Review

“Disappointed”

Danielle B.
2/20/24

I recently bought a ring and the stone immediately fell out. I've been trying to reach out and now I can't even get on the website, it says error. Really unprofessional.

Reviews (1,350)

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Reviews that mention popular keywords

engagement ring (30)
Thumbnail of user juliusg36
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

The ring thatvI bought for my wife had the band of stones stop right in the middle of her finger on both sides and the edges are sharp so it hurts her fingers. The edges almost cut into her skin. It's a very bad design the stones should have went further down the ring or all the way around.

Reason I chose this business:

Great prices and beautiful jewelry.

Quality
Thumbnail of user shericea1
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Because the stone is so large, it looks very cheap up close. The video is misleading (must have a lot of lights shining on the ring), but the price of the product is very reasonable.

Overall, no complaints and my fiancé LOVES it! I just wish it looked higher quality. In photos & videos it looks very nice too.

Quality
Thumbnail of user noneyab26
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Comment: I Love the purchase however my ring is uneven on both sides one side is higher than the other side. & The center piece of the ring was set slightly crooked. & Not centered. Other than that it is a beautiful ring. Because it takes so long in delivery [a month] retuning it & going through the process of preparing, processing & reshipping again will take several months.Im not preparing to wait for it to return back to me that long. So yes I will be keeping the ring. Its really a beautiful ring. Its beautiful even with the faults and all.I Didn't want to send a picture of the ring & write a negative review on the website reviews page so Im reviewing it here.in a email & Voicing my concerns. Thanks for listening.

Ist time response was quick when asked about shipping and product production.
2nd time got no response when explaining the faults in the making of the ring

Reason I chose this business:

Seemed like a authentic website

Reason I chose this product:

Matched my wedding band. The engagement ring that matched the band was lost down kitchen drain and never recovered

Service
Quality
Thumbnail of user myronr40
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

My girlfriend picked out a ring she wanted and I chose express 3 day shipping. Two weeks later I had to send an email to find out where is my ring. It took two days for a response and another week to receive the ring.

Service
Quality
Thumbnail of user territ121
4 reviews
0 helpful votes
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April 10th, 2023
Verified purchase
• Updated review

Very nice ring, nice free gift box, nice having a free cleaning cloth delivered with product...just thought the ring would be a little more shiny...I will see if I can shine it up myself for giving as a gift. But, all in all, very nice.

Quality
Just praying I love it and it's of good quality because...
March 11th, 2023
Verified site experience
• Previous review

Just praying I love it and it's of good quality because it is a gift for someone turning 60 and I want them to love it and I want it to be beautiful and classy and very well made.

Reason I chose this business:

Because you had the same ring as someone else for $30 cheaper. Just praying it's of good quality and I love it. I hope it's made of 925 silver...

Reason I chose this product:

Just praying I love it and it's of good quality because it is a gift for someone turning 60 and I want them to love it and I want it to be beautiful and classy and very well made.

Thumbnail of user neaq
1 review
0 helpful votes
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April 28th, 2021

I had my late brothers name put onto a necklace for my mom and it turned out PERFECTLY! My mom cried, she loved it so much! It got here super quick after it was shipped out. And the customer service is top tier!

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephanief600
1 review
1 helpful vote
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February 21st, 2021

I haven't RECIEVED my ring in time for my ceremony... They lie about delivery and Holiday's that arent real that effects orders. There's generated messages by Joy no real person... So Sad will never order again

Thumbnail of user dontam2
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

At first was worried that my order was not processing but after learning the procedure for Lajerrio and received my tracking, I package arrived quick and the results were far better in person than the any of the pictures shown

Reason I chose this business:

I had been shopping around for rings and came across Lajerrio. I was truly amazed at the price and quality of the products

Quality
Thumbnail of user colleenf193
1 review
0 helpful votes
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November 18th, 2021
Verified purchase
• Updated review

No problems at all. No issues from placing order to receive order. Colleen (wife) really likes the ring. She using it to ware to work so don't take risk on 4500. 00 ringset. Wife and myself is impressed by looks, quality and customer care. Thank you

LJ staff lost tracking when package went to a different parcel carrier and was concerned about package arrival. Everything went smoothly

Reason I chose this product:

Wife picked out to use as work replacement of custome pridal set

Service
Quality
Fast and easy
October 28th, 2021
Verified site experience
• Previous review
Reason I chose this product:

Wife pixked

Thumbnail of user susieo12
1 review
0 helpful votes
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November 20th, 2020

I bought this to replace my wedding set that doesn't fit anymore but didn't want to buy another expensive set. This was a perfect solution. It arrived just in time to wear for my best friend's wedding. I love it!

Thumbnail of user anissac28
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

I love a ring that i got from you however i have had to purchase the same ring 4 times in all 3 prior ring a stone has fallen out in the exact same place. I am trying hard to baby this last one I bought.

Thumbnail of user judithf510
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

Beautiful rings. My only disappointment is that one of them is pretty tight even though it is the same size as the others. It may be because it covers more of the finger than the other two. They are all 3 pretty.

Reason I chose this business:

Responded to Facebook ad & looked for more rings

Reason I chose this product:

I look for different designs & different colors of stones

Quality
Thumbnail of user mashak10
1 review
0 helpful votes
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July 7th, 2021

I ordered this necklace to wear to my bridal shower and all wedding events to follow. It is perfect! Better than I ever imagined! The necklace is perfect! Overall, just buy everything is my suggestion! I know I'll be back for more!

Service
Value
Shipping
Returns
Quality
Thumbnail of user janicec1518
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

There was nothing on the site that told me it would take almost a month to receive my order. I paid an extra $25 for expedited shipping but would not have if I had been told it would take almost a month for the order to be processed

I attempted to get information on my missing order and got a tracking number but it doesn’t help when it hasn’t been shipped.

Reason I chose this business:

The product looked good and I THOUGHT it would arrive quickly

Service
Thumbnail of user pamelaw1516
1 review
0 helpful votes
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July 30th, 2022
Verified purchase
• Updated review

My first order I placed after about 3 weeks I was emailed that the ring was out of stock. My second order I paid for faster shipping, and it still took 19 days to get! I do have to say the ring was beautiful.

Reason I chose this business:

I have seen a ring and thought it looked very nice.

Reason I chose this product:

I choose it because I ordered a ring about 6 weeks ago and I was told a few days ago it was out of stock. Hopefully this one is in stock.

Service
Quality
Very easy to check out and find what I wanted
June 17th, 2022
Verified site experience
• Previous review
Reason I chose this business:

The ads caught my eye.

Reason I chose this product:

Looks like a great ring for the price.

Thumbnail of user tammyc706
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

The rings were perfect but, the extra I paid for a engraved date on the inside of the rings is not even the size of the end of a sharpened pencil. It was tiny. Wish they would've told me how big it would've been. You have to look hard to see what I had y'all engrave

Reason I chose this product:

It was for my girlfriend

Quality
Thumbnail of user susanc3122
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Good quality jewellery at a great price. I love the 5 piece set. I was looking at stackable rings at a jewellery store and they were hundreds of dollars each and not nearly as nice. I would recommend. Delivery took a while, but considering they paid shipping I really can't complain.

Customer Service was great! Couldn't have been easier or more kind when they switched my order from rose gold to silver. Thank you again for the great service!

Reason I chose this business:

Good reviews.

Reason I chose this product:

It was very pretty, just what I was looking for.

Service
Quality
Thumbnail of user beverlym972
2 reviews
2 helpful votes
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September 30th, 2023
Verified purchase

I ordered a ring set and paid approximately $140. It took so long to receive it, that I requested to send it back and get a refund. Lajerrio's response was very slow and did not address my issue. I asked for return/refund procedures. I purchased the ring set for a particular event, but it did not come in time. I purchased a replacement from another company. I just want to return it and be reimbursed. Still no response from Lajerrio.

No and/or valid response.

Reason I chose this business:

Facebook advertising.

Service
Thumbnail of user josephinem189
1 review
0 helpful votes
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August 25th, 2022
Verified purchase

Hassle free loved it. But I received it with a stone missing. Sadly. How do I return it or exchange it? I sent a message with no response yet. Having to wait for or contact via email is the only hassle.

Reason I chose this business:

Beautiful ring purchase

Service
Quality
Thumbnail of user jader83
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

The necklaces I choose the chains were the wrong time. And I ordered a bracelet that I customized and they waited 2 weeks to tell me that they don't have it in stock and that was a day before the rest of my stuff was getting ready to ship.

I asked them what was taking so long and they lied about fast shipping when I paid 25 for 3 days shipping and I got it 3 weeks later. And they waited to tell me right before shipping that they didn't have one of the items.

Reason I chose this business:

Because a friend recommended me to the sight

Reason I chose this product:

Because I wanted to get something meaningful to myself and a friend that had to do with how much she means to me and our love for our kids

Service
Quality
Thumbnail of user daniellam32
1 review
0 helpful votes
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July 28th, 2021

The main stone is slightly smaller than what I was expecting but I love it! I recently lost 90lbs went from a 10 to 7.5 ring size and this ring is everything I was looking for! Will be ordering a few bands in the future and other items.

Thumbnail of user kih7
1 review
0 helpful votes
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February 6th, 2022
Verified purchase

I love my ring sooo much, it's beautiful. This is my first time ever shopping from Lajerrio. I love how you can get the ring customized to your size and even engraved. I decided to buy myself a nice ring for myself for Valentine's Day and I'm surprised it got here earlier than expected, I'll be back here again <3

Reason I chose this business:

The rings were beautiful, and you can tell they were all made with passion!

Reason I chose this product:

I wanted to treat myself for Valentine’s Day, even though it got here earlier I’m surprised, the packaging was even beautiful.

Quality
Thumbnail of user lakeishal12
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

I reordered my ring because I lost my other one. This ring didn't look like the first one my husband ordered and I have had it for a week or so and there is already diamonds missing. I hate that I lost my first one. I fell in love with that ring. This one is definitely not the same.

Reason I chose this business:

I bought a beautiful ring from them before. Thought I could get the same one again. I was wrong

Thumbnail of user yvonnen121
1 review
0 helpful votes
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January 14th, 2022
Verified purchase

I ordered a ring and was not what I was expecting it's not silver, looks super fake. I advised them that I was not satisfied with my order and wanted to return the item with a full refund I received 1 email from them this was 2 days ago. I also sent them pictures that they wanted and resent it again yesterday and today again and with no response once again. I am currently waiting still to hear back from them to get a return label. This is a fraud and I paid a lot of money for a fake non realistic looking ring. Very unsatisfied.

Service
Quality
Thumbnail of user millers35
2 reviews
0 helpful votes
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September 27th, 2023
Verified purchase
• Updated review

I paid an extra $25 to have my ring shipped in 3 days and still did not receive it until a month after ordering it. I asked for a refund of the $25 dollars and was told it takes time to customize the ring. I then went on Temu and saw the exact ring with the same models had for $3.48.

I was given the runaround

Reason I chose this business:

Beautiful products

Service
Great experience
July 26th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Beautiful products

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