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Lajerrio

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Overview

Lajerrio has a rating of 3.7 stars from 1,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lajerrio most frequently mention customer service, beautiful ring, and good quality. Lajerrio ranks 139th among Engagement Rings sites.

  • Service
    480
  • Value
    67
  • Shipping
    68
  • Returns
    54
  • Quality
    1021
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4

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2,207 reviews

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How would you rate Lajerrio?
Top Positive Review

“Breathtaking- Worth the wait for sure!”

Heidi H.
6/11/22

First off, for anyone complaining about items taking too long to come... if you read closely about the company, they make the items "by order" it's not "stocked". With that being said, I waited almost 4 weeks for my ring to come. Let me just say, I'm Stunned at just hor Gorgeous my ring is! The quality of the metal and the stones. Exquisite! Plus my ring came in a beautiful jewelry drawer type packaging. Top drawer had the ring box neatly placed in foam. The bottom box had a little polishing cloth inside and an envelope with care instructions. Perfection indeed. I bought the coffee colored stone ring with like 4 rows of smaller coffee stones set in Rose Gold setting. Extremely pleased! Be patient, this company IS legit and goodness comes by being patient.

Top Critical Review

“Disappointed”

Danielle B.
2/20/24

I recently bought a ring and the stone immediately fell out. I've been trying to reach out and now I can't even get on the website, it says error. Really unprofessional.

Reviews (1,350)

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Reviews that mention popular keywords

engagement ring (30)
Thumbnail of user frenshelc
1 review
0 helpful votes
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January 5th, 2022
Verified purchase

My fiancé wanted to propose to me in Paris but our travel plans was canceled due to a death in my family. He was trying to give me the ring on Christmas Eve but it had not shipped. I guess the ring came faster than he thought because he proposed to me on New Year's Eve. Caught me completely off guard. The ring was absolutely gorgeous. I did not expect it to be so "BIG"! The ring is so feminine, my hands are big and so it has always been hard to find a ring that would compliment my finger and hand. This ring did that and more It! It is the most beautiful piece of jewelry I have ever had. He made an awesome choice. Thank you so so very much! I will be buying more jewelry from you guys for my own collection and also for gifts for my family and friends! Thank you again for making my end of 2021 the best part ever!

Shon
Dallas, TX

They did the best they could to get me the ring in time for Christmas Eve. Although it didn't come on the day I really wanted it, it came was before the Estimated delivery date. And that made me so happy and proud and it allowed me to make my fiancé day and year. Thanks again

Reason I chose this business:

To buy an engagement ring

Reason I chose this product:

They looked so beautiful from the pictures and video. I knew my wife to be had to have a ring that would show her just how much I loved her!

Thank you again

Service
Quality
Thumbnail of user rowand9
1 review
0 helpful votes
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June 22nd, 2020

The shipping was insanely fast and the rings are quite pretty. Just temporary for me though as they are a little pinker than my rose gold engagement ring.

Thumbnail of user janettee18
1 review
0 helpful votes
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September 27th, 2022
Verified purchase

Fast deliver and nice product for the money. I'm very happy with my selection and plan to visit your site often (would make for some good Christmas Presents.

Reason I chose this business:

Saw the advertisement on social media in which the add was very convincing. Keep up the good work and I'll more than likely order more products.

Reason I chose this product:

It looked good on social media and it fits me - I'm a Diva :)!

Quality
Thumbnail of user melissar1170
1 review
0 helpful votes
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August 12th, 2021

Excellent customer service as far as info on shipment shipping and delivery. Took a while to get, as is handmade. Thank you for your talent & craftsmen ship.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marieb1086
1 review
2 helpful votes
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April 18th, 2023
Verified purchase

The tracking information was horrible. Had no way of knowing where my gift was. Paid extra for 3 day shipping... it took over a month to get it. The ring was great but I'll never buy from you again

Quality
Thumbnail of user yvettas
1 review
0 helpful votes
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August 13th, 2023
Verified purchase
• Updated review

Always happy with the products. The selection is wonderful and unique. The wedding sets I have ordered loom very real and never turn my finger green nor tarnish even after years of wear.

Reason I chose this business:

I have ordered before and love everything I get.

Reason I chose this product:

The price is fantastic. I am in the mood for a new style wedding set.

Love these products
May 2nd, 2022
Verified site experience
• Previous review
Thumbnail of user serenah61
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

But I understand it takes a bit of time. Joy was very helpful and I would definitely order from this company again! Their quality is impeccable and the sapphires are set very well.

Quality
Thumbnail of user kiavam
2 reviews
0 helpful votes
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May 19th, 2022
Verified purchase

It was a simple process to find specifically gold metal jewelery and a nice setting type. Adding to the cart was about three steps. Pick size (whether or not you want to engrave and add to cart. When it was time to check out. There were multiple quick and easy ways. It took about 7 days from checkout to arrival. I didn't expect the center stone to be as large as it was. It was quite gaudy because I mistook the center stone size for ring millimeter (I did the paper ring method for measuring.) When I got it and tried it on for a couple days I realized it was my reason for disliking it and I couldn't return or exchange it simply because I had cut the tag off. It was really disappointing. The ring was otherwise just as I'd bought it.

Reason I chose this business:

Pretty, gold, radiant cut jewelry.

Reason I chose this product:

Radiant, glittery, gold, coupon code, good reviews.

Service
Quality
Thumbnail of user nikkid51
Nikki D.
1 review
3 helpful votes
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October 18th, 2019

DO NOT order this is a fraud company!!!!! I never received the purchase and all I got was "sorry" had to report it as fraud. All ok phone numbers are invalid!

Thumbnail of user jamest2734
1 review
0 helpful votes
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October 8th, 2022
Verified purchase

Ring came and everything was great minus the amount of time it took to ship the order and have it delivered almost a full month had passed before my product arrived!

Quality
Thumbnail of user cherief39
1 review
0 helpful votes
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October 8th, 2021
Verified purchase

One late on delivery possible tampering from outsiders
Utah has crazy women who break the law to ruin marriages. Even stalking new brides to the post office to cause harm later

Reason I chose this business:

Love the beauty of art

Reason I chose this product:

For a friend

Quality
Thumbnail of user toniv95
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

Sent wrong ring! Giving me the run around! Not satisfied with this company! Email after Email, pics sent! Still arguing! Now they want to knock off 20% for their mistake! Don't order from Lajerrio!

Emails back and forth! Takes days, weeks to get replies!

Reason I chose this business:

Thought you were legit company!

Service
Thumbnail of user brittanyd493
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Absolutely BEAUTIFUL! I love my ring. I will most definitely be making more purchases. I have also told all of my friends about this website and they are looking into ordering as well.

Wonderful! Got back to me and kept me updated

Reason I chose this business:

Beautiful rings without the huge price tag and the jewelry doesn’t turn my fingers green

Reason I chose this product:

It’s not too big or too small. It’s just right

Service
Quality
Thumbnail of user suannec4
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

I ordered a ring that's entirely too big. They return policy it's almost impossible. I love your jewelry and have ordered from you before, but I will never order again.

You answered back in a timely manner, but your return policy is ridiculous.

Reason I chose this business:

Because your jewelry is beautiful, but your return policy is the worst.

Service
Thumbnail of user shawneef1
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

It took a while to come in and I bc had yo send out 2-3 emails before hearing back from the company. I also hate not having a phone number to call and check the status of my order.

Order was taking to long.

Reason I chose this business:

A friend told me about it

Reason I chose this product:

It was beautiful

Service
Quality
Thumbnail of user stephaniea1513
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

I'll admit I was skeptical at first but I reserved judgment until I received my selection. It is beautiful! Everything was as described and it even arrived in a nice keepsake box fir storage.

Reason I chose this business:

The items were reasonably priced and the reviews were good.

Thumbnail of user deneisha69
1 review
0 helpful votes
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December 12th, 2023

I would give them 0 stars if I could... I order me and my husband some rings off so we could have a new set but he surprised me with some so I emailed them trying to send the rings back they emailed back asking me questions and I answered them all then I was asked to send pictures remind you I NEVERRRR put the rings on and I really liked the one I picked out for myself so I told them I was ok with keeping that one but would like to send the other 2 back. After I send the pictures I waiting 3 days for a response no one replied back to me I went to email them again they blocked me... I have never felt so low because how can they just treat me like that!

Tip for consumers:
they say you could return but you can't they will not give you your money back

Products used:
I didn't use any I wanted a refund my husband can't even fit his ring and I was blocked when I emailed to return the rings

Service
Value
Shipping
Returns
Quality
Thumbnail of user alishar76
1 review
0 helpful votes
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September 8th, 2022
Verified purchase

The ring took some time to get here but that was to be expected. It arrives and I immediately fell in love with it. It's so beautiful and well crafted!

Just asked for an update and received one in a timely manner

Reason I chose this business:

Internet ad

Service
Quality
Thumbnail of user mirandaa59
1 review
0 helpful votes
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October 21st, 2021
Verified purchase

Shopping made easy, beautiful rings to choose from, thank you. Would like to see more men's necklaces...
The ring looked much bulkier in the picture, fiance said it's to small.

Reason I chose this business:

Wedding ring.

Reason I chose this product:

The size of the ring, she loves them big. The last one gets lots of attention.

Quality
Thumbnail of user carlenal4
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase
• Updated review

I didn't know the it was shipping form china I paid for expedited shipping which I didn't get.
When communicating they respond at night hints the shipping is from china
The ring was to small even tho I got a size up I'll get it resized
The ring is pretty an definitely turn heads jus which it fit an the expedited shipping was true because it wasn't

Quality
Hoping it be quick it looks so pretty an seen good...
June 23rd, 2023
Verified site experience
• Previous review

Hoping it be quick it looks so pretty an seen good reviews

Thumbnail of user sherinitag
1 review
11 helpful votes
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April 1st, 2020

Decided to purchase a birthday present for my wife.
Should would continue to show me the ring I purchased.
Now I wanted to give it to her March 16,2029 but due to the Covid-19 the order was delayed.
We on today March 31,2020 the ring arrived and she is just elated.
Thank you to the person that I corresponded wuth that was so helpful and thank you to Lajerrio for your fine quality of jewelry.
I will be a returning customer again and will recommend thus very site to families and friends.
Thanks again for I have a HAPPY WIFE and that means I have a HAPPY LIFE.
Thankfully, Mr. Green

Thumbnail of user camarons
2 reviews
0 helpful votes
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September 19th, 2022
Verified purchase

Placed an order in sept no confirmation on when its will ship. 1 item is I ut of stock and no refund has been given. No items have shipped yet its going on month and a half scam

Reason I chose this business:

Style and price and shipping

Reason I chose this product:

Matches my husband's new ring he lost his original and so deal was he gets a new ring i get a new ring

Thumbnail of user veronicad418
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

It was good. But the shipping took to long. I paid for three day shipping and it didn't get here until two weeks later. But they did give me a refund which was nice.

Reason I chose this business:

Pretty options

Service
Quality
Thumbnail of user lisak1784
2 reviews
3 helpful votes
  • Send Message
March 29th, 2022
Verified purchase

Your websight was very user freindly, I appreciate that. Your websight made sense and had good timing & intuition. This made shoping with you very enjoyable. I was on overstock, amazon and ebay and they kept asking for my ratings multiple times and the websight was pretty sucky. I chose to buy from you!

Reason I chose this business:

Enjoyable. Websight and nice ring.

Quality
Thumbnail of user terryh876
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

Site was easy 2 navigate... images were very explanitory. Order came in a timely manner and quality was beyond expectations... well worth the production period wait

Reason I chose this product:

Quality and price

Quality

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