Lajerrio

I think that the jewelry is as expected and advertised. I think paying extra for expedited delivery when I was not aware that the shipment was originating from China in the first place was misleading. Additionally, sending shipping updates in Chinese to an address in the USA does not make a lot of business sense.

Please don't waste your time buying from this website. The pictures online look fantastic, but the jewelry is trash and unusable. Return DHL shipping to them from the U.S. is extremely expensive. They offer free shipping to the U.S. because they know it will be too expensive to return to them. I donated the ring I purchased to charity - with the tag still on it and box included. What a scam LaJerrio is. Stay away!

Presentation is GORGEOUS. The quality is beautiful, but I had not realized how high the setting is! I'll need to watch closely so it doesn't snag on clothes. The ring sizing is accurate, and it is a big--some might say gaudy--statement piece. Not my favorite style, tbh, but my fault for underestimating its size. Ring was present for wife and she left this review.

The ring i bought was high quality and fit well, however shipping details were unclear and intentionally vague. I chose standard shipping, which said 4-6 business days. After placing my order, i see that the actual shipping doesn't start until after they make the ring itself. The real shipping time was about 1-1.5 months.

My husband ordered a ring for me on April 27 lajerrio changed my order date to may 1st and it still been over a month and no ring. The tracking information is useless you can not track anything. They said it was mail may 22 and again mailed on may 27 which is it. At this point we are going to our bank to get our money back.

OMG, I'm so in love with my ring. It's big, beautiful and definitely flashy. It's everything that I want in a ring. I will be wearing it everyday except being at work due to my job and what I do for work. I had questions about the process and they answered all my questions.

I requested to return an item that did not fit my need as it was very large. Since there were no pictures to determine the size of the ring on my hand. When I went to return it from the US, it was 200$. More than the ring. So, you have to keep the product or try to sell it on your own. I won't reorder from them.

They said I could return it, but the cost to return is much more than the ring itself.

Last year, I lost my wedding ring and I was devastated. This year was our third wedding anniversary so we finally decided to get a new one. They were amazing to work with, answered all my questions and the ring turned out absolutely beautiful!

I placed my order on October 5,2023, and it is now November 2,2023, and I still have not received nor gotten an update on my order. I also paid for expedited shipping, and they refused to give me a refund on that at least.

The site is great and I am happy with the product I received. A word of advice. The full time for the order to be processed and shipped should be more readily available, rather than it being shown in one FAQ article accessed through the chatbot menu. Other than that, I was satisfied with my products and services.

I wasn't sure if I would receive my purchase, but I did. It arrived within a couple of weeks. The tracking info was great. Purchase arrived, nicely wrapped, boxed and as pictured on website. Pleased with my purchase.

I received my ring, very beautiful, very happy except for I believe I miss sized. It actually came bigger than what I anticipated but when I received the ring it was too big. Tried to return, but shipping cost just as much is a ring because it's back to China. So now I will have to try to sell it.

They do disclose that we would have to pay shipping to send it back, but did not disclose the cost. It’s so expensive back to China.

I have always been the one looking for a good deal given the economic times and I found one when I ordered these rings but to my surprise when i opened them not only did i get a great deal i got great quality product as well. I tell everyone about this company and you have a lifetime customer here.

I received my ring yesterday, it is absolutely beautiful and the sizing is perfect. The reason for such low stars is shipping time. I order the ring on March 21st 2020 and didn't receive until May 13th 2020. After several emails requesting tracking information. However ring is worth wait...

Just finding a ring and being able to customize it by putting my last name on it was amazing. I had the opportunity to help pick a ring with our son. This is the first time I've ever done this and I'll I'm happy that with Lajerrio, it has been made possible.

I ordered a ring and when I received it, the diamond part was so big, the ring look like it came from a bubble gum machine. I emailed the company and told them, I'm mot wearing that. They suggested me to send the item to China which I refused because it will cost more to ship then the item. I complained to paypal and to the BBB. Long story short, they're refunding 90% of my money. Next time, I'll ask are they located in the US.

I was very surprised by the quality of my purchase. On a scale of 1 - 10 I would honestly have to give my ring at least a 13! It came in it's own ring box which is contained in a 2 drawer jewelry box. Also being it's sterling silver, it comes with a polishing cloth, well done! It's just as beautiful and sparkly as it is in the picture, well made and worth the price.

I ordered two of the Aurora necklaces and they were just pictures not resin as they described. Emailed for return and refund. Had to pay for return over 18 dollars to send thru mail. Waiting for a response for the over 75 dollars I spent on the two necklaces. Four weeks has gone by so far. Will dispute thru PayPal.

Waited after email for a few weeks then waited another few weeks for return info after they approved it to be returned.

My experience was a tad frustrating. Payment went though right away but I kept being notified that I needed to make the payment. I had to inquire about my purchase and send them all the information to get the product. It was a gift or I would of just got a refund from my card.

They sent the product after I reminded them that I had indeed paid

I don't know if I can find the words to express how much I love this ring! I knew I liked it from the website but the photos do not do it justice. I like it even more in person. The sizing is perfect. I also want to compliment you on the display boxes. I have never seen something so elegant. The light over the ring is an impressive touch. You absolutely have a repeat customer with me. Thank you so much

Ordering was super easy. Delivery was prompt as when I opened the package I was blown away! The ring was absolutely STUNNING! That is the only word I can use to describe it! I am so impressed with the quality and craftsmanship. I will order from them again.

Contacted customer service multiple times
Still haven't received product their response time is ok but they've yet to ship the product or issue a refund
I've tried waiting it out but it's been nearly a month and they've yet to even ship it or update the status anything

I made the mistake of ordering a ring from LaJerrio. I wasn't happy with the product and tried to return it - at my cost ($60) to the address in China they gave me, and it was returned to be as undeliverable. When I reached out to "Joy", she gave me the run-around. When I tried to get PayPal to try to get to the bottom of it, they ended up saying that I needed to take it up with the seller.
The jewelry in person looks cheap, nothing at all like the photos.
I'm taking the time to write this because I don't want anyone to have to go through what I did.