Lanmodo

I had purchased the Lanmodo Vast M1: Screen Lens Separated Dual 1080P Automotive Night Vision System, and it has been an absolute nightmare from the start. The product itself is a colossal disappointment, failing to deliver on its promises and rendering it virtually useless. Furthermore, my attempts to seek assistance from Lanmodo's customer support for defects have been met with nothing but frustration and silence.

The first issue I encountered was with the defective product. The display screen of the Lanmodo Vast M1 randomly turns off and even has a growing dark patch as shown in pictures within the warranty period, leaving me with a malfunctioning device. This, in itself, is unacceptable for a product that touts itself as a cutting-edge automotive night vision system. Not only did it fail to perform its basic function, but the build quality was evidently subpar.

My ordeal did not end with the faulty product; it extended to the complete lack of customer support from Lanmodo. Despite reaching out to their support team through the only provided email address on their website, I have not received a single response after they realized I have a defective item. Multiple follow-ups have fallen on deaf ears, and it appears that Lanmodo has chosen to abandon its customers in times of need.

Adding to the frustration is the absence of a direct phone number for customer contact. This lack of communication channels has left me stranded with a malfunctioning product and no means of resolution. It is utterly baffling that a company would make it so difficult for customers to seek assistance, especially when their product fails to meet even the most basic expectations.

To make matters worse, the Lanmodo Vast M1's night vision capabilities are far from impressive. The advertised "powerful night vision" is nothing more than a marketing gimmick. In reality, the device provides such poor visibility that relying on it for any meaningful assistance during nighttime driving is out of the question. The images captured are barely discernible, and the overall performance is a far cry from what was promised in the product description.

As if these issues weren't enough, there is no clear address provided for Lanmodo's headquarters in San Mateo, California. This lack of transparency raises serious questions about the legitimacy of the company and its commitment to customer satisfaction.

In conclusion, my experience with Lanmodo and their Vast M1 product has been nothing short of a disaster. From the defective hardware to the non-existent customer support, this has been a textbook case of a company failing to live up to its promises. I strongly advise potential buyers to steer clear of Lanmodo and their products unless they enjoy wasting their hard-earned money on substandard goods and non-existent support.