The ordering was easy, they were very good at helping identify which plasma my laptop needed.
The screen arrived as scheduled and I had it changed out in 30 min. Just like new!
The how-to videos on this site are great! Without them, I would have been much more likely to take my laptop to the repair shop. The video explained all the steps in great detail, following it was very easy.
If I ever need a plasma replacement, this will be the ONLY place I shop.
The service of this company is superb and they care about there customers experience. However i had to end up buying another Lenovo screen as the first one got broken when i shipped it to Jamaica and Laptopscreen.com still gave me the opportunity to get a two for one bargain.
I ordered a laptop screen (first time I did that) - the site gave me clear guidance on how to make sure to order the correct model - price was ok (I compared with multiple other websites) - delivery was prompt - packaging was excellent - installation was a matter of a couple of minutes and, best of all, the repaired laptop screen worked right-away, now for almost one month. If I only had known it earlier, how easy it is to repair a broken laptop screen! If I ever will need again a replacement screen, laptopscreen.com will be the first website I'll check out.
Cost me $299 last time to replace the cracked screen via the manufacturer. So this time I tried something else. Simple! Easy! Cost $65! I was totally pleasantly surprised because there are so many misleading and bad companies out there. This is not one of them. This is a great company, great option, and I highly recommend for replacing cracked screens (at least on my laptops--we have 4!)
My daughter stepped on her laptop, cracking her screen. Normally this is the end of a laptop - I mean, laptop prices are no where near the $2000 place they were a few years ago and getting a tech to repair something MUST cost more than a new $250 chrome book...
Well, I was wrong. My daughter found this site and convinced me to check it out. I found the LCD for her ACER laptop and it was less than $50. Ok, the price looked surprisingly good, but what about the work involved? Could I do it? Well, the videos made it trivial.
The repair went well - with only one minor gaff on my part while snapping the frame back in place (I cracked it, but it still worked fine) - all for a cost of about $50. Selection of the screen was fast and easy and shipping, even during the final Christmas rush was amazing. Absolutely 5 stars from me...
I see people who are skeptical of "new users" to this site. I'm not a "user" but I was sent an email to list my experience with this site. I don't see anything wrong with that... how else do you expect to get the word out! Anyway, ordered a screen from them, put it in and it worked as it should. What else is there to say really!
I had a very good experience with laptopscreen.com and will purchase from them again if the need arises. The product was great and arrived promptly, although I had to check their site to see when the replacement screen shipped and get my tracking number. It would be nice if links to instruction videos could be provided, but I went to youtube and was able to figure out how to install the new screen myself, which saved me lots of money.
Their site saved me from a major service bill or potential replacement of my laptop. The ordering process was simple, using the model number of my laptop, then the product was shipped and received exactly when they said it would.
Replacement was relatively easy due to their YouTube video instructions. I probably would have taken more apart than necessary without the video.
Overall, very pleased with their service, product, and prices. Hopefully these low replacement prices will extend to cell phone screens!
From now on I will only use laptopscreen.com when ordering screens for customers. I live in Florida, my screen was shipped from BC, Canada, and I had it within 4 days. This company provides great prices, excellent service, and excellent communication! A+++
Ordered it from Australia. Came ridiculously quickly. Beautiful glossy screen of the exact same make that was already in my laptop. Saved a ton doing it myself, and Laptopscreen.com was the cheapest place I could find (and I did some searching).
A well run business. Thanks.
Answer: We have various tapes and adhesives as well as precision tools on our site LaptopScreen.com, look for the Tools section.
Answer: Hi Carlotta, We are a VAT registered business and our web-site will charge VAT at the check-out whenever the inventory is being dispatched from London, UK or Warsaw, PL. No VAT will be charged at the check-out if the item you are ordering is only available from USA or Canada; but in those cases the courier will be collecting VAT at the door.
Answer: Hi Inder. We accept returns for any reason with-in 45 days. We pay return shipping for orders returned with-in 45 days from USA & Canada. International buyers are asked to pay the return costs when return reasons are not directly related to incompatibility or a vendor mistakes: i. E. customer ordered wrong item, or changed their mind about the purchase later.
Answer: Barb, Create a support ticket at www.LaptopScreen.com/Support - we usually reply with-in 15 minutes during our business hours (12am-6pm Pacific). Please include your original screen's details when preparing the ticket and our support will be able to provide an exchange option with-in the same request. Support is able to forward the replacement to you as soon as you advise them that the return tracking is active. Regards, Ellis LaptopScreen.com
LaptopScreen has a rating of 4.4 stars from 2,108 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.