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LaptopScreen

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Kansas
1 review
2 helpful votes
Follow Alicia M.
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At first I didn't realize that I could replace my laptop sreen on my own. Now that I do, I will definitely be using Laptopscreen.com again. The website was easy to use to find the screen that I needed. And when it was shipped, it arrived a day early and it arrived in great condition.

Date of experience: August 31, 2012
Canada
1 review
1 helpful vote
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2nd time having to replace the screens in my two nephew's laptops. Price was reasonable, shipping was fast and installation very easy. Told the brats this is the last time I am replacing the screens though:-)

Date of experience: June 11, 2014
Oklahoma
1 review
1 helpful vote
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Hey guys...
April 18, 2012

Hey guys... I have a Dell laptop and ordered the screen because I cracked mine when the laptop slid under my recliner. I ordered my screen and even had it delivered really quick like for under $75... Then When it came it I installed it all by my self... It was really easy and should I break my screen again, then I will be able to order another quickly...

BTW... Dells are user friendly when it comes to changing parts out... I am an airhead when it comes to computer change outs but I did this one myself... YEA ME!

Date of experience: April 18, 2012
Rhode Island
1 review
2 helpful votes
Follow Ben H.
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The screen they provided for my old ThinkPad T61 worked as expected and was a good price. There was no need to interface with customer service, so I cannot comment there. The only suggestion I could make to improve my experience was that the could have provided a link to the instructions from Lenovo on how to swap out the screen so I did not have to find them myself.

Date of experience: October 19, 2012
Ohio
1 review
2 helpful votes
Follow MICHELLE W.
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This was my first time trying to fix a computer. After going to the site, the videos helped give me the confidence and knowledge to do so. I was easily able to find the correct screen for my computer and it arrived quickly just as they said it would. It took me less than 45 min to replace the screen. I was sooo happy with the amount of money I saved over going to a professionl to let them do it. Thank you laptopscreen.com! I totally recommend!

Date of experience: March 14, 2012
Pennsylvania
1 review
1 helpful vote
Follow JESSICA A.
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I bought a screen to replace my daughter's brand new and cracked Lenovo IdeaPad UltraSlim U510. The screen fit perfect and using their tutorial (not exactly the same) I was able to figure out how to replace it myself. I have NO technology experience... but their online tutorial saved me $150! Two weeks later - my daughter is taking her first round of college finals with no problems! - Jessica

Date of experience: December 9, 2013
Connecticut
2 reviews
1 helpful vote
Follow Dan S.
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My girlfriends' laptop screen got damaged. The laptop slipped out of her hand. I had just wiped the hard drive and reinstalled the OS and all her files due to a virus infection just days prior to this! Time for a new laptop? After all that effort!? But hey maybe I can just replace the screen? A quick search and I came across this site. The price was reasonable and it arrived in a timely manner carefully packed with instructions for replacing the screen. It was relatively quick to arrive and easy to replace thanks to the instructional video on the site. I was a hero one more time! Yeah!:-)

Date of experience: September 20, 2011
Florida
1 review
0 helpful votes
Follow Rick C.
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I ordered a new screen for my Dell E6540 laptop computer. The screen was intermittent and would flicker on/off. By pressing on one place on the bottom of the screen it would go on. I purchased the screen from Laptopscreen.com and it arrived in a few days. It was very easy to install and I am pleased with the results.
There are a number of companies that sell screens but Laptopscreens had a great help section all you had to do was to enter the screen part number and they gave you the replacement. There are at least 4 different screens that look the same and are replacements but have different characteristics. Be sure to order the correct one..

Date of experience: November 23, 2015
Florida
1 review
1 helpful vote
Follow Hilde R.
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A wonderful end to a 'screen-shattering' experience. I am not particularly techie, but game to try anything. The laptop screen I ordered was a great price. I ordered on Friday and it arrived Monday morning. The install was simple and my laptop was working less than an hour later. Great resolution and picture quality. I couldn't have asked for more... Thanks guys.

Date of experience: November 1, 2013
Illinois
1 review
1 helpful vote
Follow Jason K.
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I only have one gripe~ the screen i bought for my black macbook came with a connecting wire that was too short, yet came with a extension that was useless because when used, it was too bulky to hide. Luckily I was able to solder the wires to make it longer~ Other than that, love my new screen =]

Date of experience: November 14, 2011
Tennessee
1 review
2 helpful votes
Follow Kurt H.
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Website was very helpful in making sure that I got the correct replacement screen that I needed, and also had videos to show how to replace it. It turned something that could have been a pain into a very easy task. Replacment screen was easy to purchase, and was received in a timely manner. Overall Great Experience.

Date of experience: December 22, 2011
Mexico
1 review
2 helpful votes
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I had an excellent experience with laptopscreen. I spoke to one of their reps who gave quick and corect info. I then ordered and my order was shipped immediately. When i received my order it was a compatible part, what I ordered. I would recommend them to others.

Date of experience: November 28, 2012
Canada
1 review
2 helpful votes
Follow Steven C.
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My screen arrived damaged and had a big black dot, which is appearently not covered by warranty's fine prints. Scott from Laptopscreens.com was not helpful at all, very blunt and cold in his replies to my inquires. He couldn't care less about his customers. At the very minimum, Scott could have at least expressed some sympathy, or perhaps offer me to buy another screen at a discount. Instead, they were delighted to point fingers and blame me for the damaged screen. Very little committment to customer satisfication.

In the end, I bought another screen at full price just to complete this project and move on. I should of just bought a new tablet in the first place... It was a very frustrating experience communicating with them.

As you see from the replies to these comments, Laptopscreens.com also does not respond well to feedback and always blames the customer for everything. They often try to portray the customer's experience as "unbelievable".

Date of experience: December 6, 2013
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com does not use fine print.
Our warranty covers against all manufacturer's defects for duration of 3 years.
Shipping damage is also covered, however physical damage after some use is not.
Customer repurchased another item at a discount, which is automatically applied to all subsequent purchases on our site.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

Georgia
1 review
1 helpful vote
Follow kaushik d.
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I recently purcahsed a LCD screen online from this site and the price was comparative to the prices from amazon. laptopscreen.com is a very good site with all the information about the LCD screen for different kind of laptop brands and model numbers.The site is also very infomative and the live assistance provided is also good. I could easily identify the LCD screen that will fit my laptop and purchase it online in couple of hours.

Date of experience: July 17, 2013
Florida
1 review
0 helpful votes
Follow James C.
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My screen was decaying (most of the time, it would glow red), and once I determined it was the screen at fault, not the video card, I knew I had to buy one. It wasn't too expensive, and it came very quickly, as promised, but most importantly, it works! I hope it works for a very long time.

Date of experience: February 27, 2017
Canada
1 review
2 helpful votes
Follow N S.
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I ordered this from toronto, did the fedex 2 day shipping. Got it quickly, right on time on the 2nd business day after they shipped out the next day. Shipping was really fast. Everything was good, screen works perfectly and got the matte - exactly what I wanted. Couldn't be happier, thanks! =)

Date of experience: October 26, 2012
West Virginia
1 review
2 helpful votes
Follow Barney B.
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New screen showed up in two days around the christmas holiday. With the
Online tutorial it was about an hour job to complete. Allyou need is a pair of jewelers screwdrivers for the small screws that hold the screen and bezel on
And your golden.The guys at the laptop shop wanted 275.00 minimum to
Fix the screen and we did it ourselves for 100,00 highly recomended

Date of experience: January 3, 2013
Pennsylvania
1 review
1 helpful vote
Follow Jon B.
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I bought a replacement screen for a damaged ACER laptop. I had taken out the old one first to verify the exact part number. They had a cross reference to the one I needed and the price was good, although they did charge a lot for shipping - guess that's the importing fees. Anyway, my order was processedand shipped quickly and the part arrived on time and in new condition. I installed the new screen without incident and my friend's daughter was happily using it the next day!

Date of experience: June 18, 2011
Louisiana
5 reviews
17 helpful votes
Follow Timothy G.
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At work, (I work offshore producing oil on a platform) a boat was backing up and knocked a large 8lb lead weight from a shelf, which landed on my closed asus laptop cracking the screen. It was the 17.3 glossy 1900x1600 screen and though i have a lot of experience repairing desktops have never opened up my laptop.

I found laptopscreen.com through google, got home and ordered the screen. Delivery was as promised, packaging was more than sufficient and it arrived undamaged and exactly what i needed. With their tutorial help and 30 minutes i had removed the old screen and installed the new one easily.

Consider me a happy client, and for the price am overjoyed it was both quick and painless

Date of experience: July 29, 2011
Massachusetts
1 review
0 helpful votes
Follow Rachel C.
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Great experience!
October 10, 2016

Went to a computer repair shop on my college campus that told me it would cost over $200 to replace my screen! So I went online and found laptopscreen.com and ordered my own replacement. I followed a youtube video on replacing the screen myself and it was so easy! I saved so much money doing it on my own I couldn't ask for a better experience.

Date of experience: October 7, 2016

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177