website thubmnail of LaptopScreen

LaptopScreen

How would you rate LaptopScreen?
grey star
grey star
grey star
grey star
grey star
Georgia
2 reviews
1 helpful vote
Follow W S.
Unfollow W S.
Send Message
Share Review
Report Review

This service continues to impress. This is the second time I've utilized this site and the service is incredible. Once again, I found myself looking for a lap top screen but this time I was dealing with a touchscreen. There online chat operator was able to quickly identify which screen I should be purchasing and gave me a hyperlink to it. Initially my product was on back order; however, the site sent me a in stock notification. Three days after I made my purchase it was at my door! In a paper envelope, inside a padded envelope, inside a protective box! Beautiful screen. Perfectly functioning. Thanks!

Date of experience: April 18, 2016
Ohio
1 review
2 helpful votes
Follow Michael P.
Unfollow Michael P.
Send Message
Share Review
Report Review

I ordered a screen for a 17.3" Acer Aspire from LaptopScreen.com and was pleasantly surprised when the screen showed up a couple of days later. It was suficiently packaged and was in excellent condition. There were no instructions as how to replace the screen so a quick check on youtube and I had a video on screen replacement and within 30 minutes had the screen replaced. It looked great and continues to operate as expected. Overall I was pleased with my dealings from LatopScreen.com and would buy from them again.

Date of experience: March 10, 2012
California
2 reviews
13 helpful votes
Follow Martin B.
Unfollow Martin B.
Send Message
Share Review
Report Review

My son had a broken screen on his Acer netbook. This was one of the few sites that had that particular screen available, and the price here was less than the others. The panel was shipped promptly and packed well. It was identical in every way to the original. The video instuctions on the web site were complete and accurate and allowed me to do this delicate job without breaking any of the very fragile plastic parts on this little netbook. I don't think I would have attempted this job without the videos as a guide. I was very pleased with the transaction and the product and would definitely order from them again.

Date of experience: January 27, 2012
Oklahoma
1 review
5 helpful votes
Follow Don B.
Unfollow Don B.
Send Message
Share Review
Report Review

I purchased a 17" screen for my daughters Dell Computer. I did it all on line with no screw ups. It did take more than three days to get from Canada to California. I did watch it cover the United States though. It was well traveled Via UPS.
The best part was I was able to install it in less than two hours. This was the first time I have ever worked on a laptop. It worked the first time and ever since.
WOULD I DO IT AGAIN?
YES. I found the expierence worth while. The company did what they said they would do.
It was worth the time and effort.

Date of experience: June 17, 2011
Texas
1 review
0 helpful votes
Follow Billy K.
Unfollow Billy K.
Send Message
Share Review
Report Review

Tons of screens and they had the CHEAPEST one I could find, but a significant amount. I could purchase a how-to video with my order, but there was also a free one on the site. I replaced my laptop screen myself and saved me over $100!

Date of experience: May 29, 2014
Kansas
1 review
1 helpful vote
Follow Phil O.
Unfollow Phil O.
Send Message
Share Review
Report Review

I purchased a screen for my 1 week old Toshiba laptop. The price was very reasonable for the screen and shipping and I received it as promised. The ability to identify my exact laptop model number gave me confidence that I was buying the right part for my machine. Although a video was not available for my laptop series, there was enough information to satisfy me that I wouldn't run into any brick walls. The replacement screen was virtually identical to the OEM screen being replaced (both manufactured by LG.) The biggest challenge was avoiding damage to the laptop during bezel dis-assembly. My iPod dis-assembly tools were very helpful.

Date of experience: December 3, 2013
Florida
1 review
1 helpful vote
Follow Eric B.
Unfollow Eric B.
Send Message
Share Review
Report Review

An absolute disaster wrong screen sent replacement delayed because customs release not completed.
Broken screen sent next & finally told it was my fault because the lap top its self was faulty.
The bad service was finally compounded when the refund was sent BUT $19 less than the purchases.
BUYER BEWARE

Date of experience: July 24, 2018
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com guarantees a working replacement LCD or your money back.

Customer placed an order and the item sent was exactly the item ordered ordered. Unfortunately the item arrived damaged through shipping. Customer contacted our support department and a replacement item was shipped, which unfortunately was held up at the border for an extra day. Once the package finally arrived to the customer it turned out, according to the customer's report that an LCD was not going to fix the computer, and the problem was with the local software installation. It was not necessary to order an LCD to diagnose such a problem.
Customer was provided with a pre-paid return label at no additional charges to return the unneeded LCD.

Upon the return of the item a refund of the original purchase price of the screen was issued, but the portion of the original shipping fee for a delivery that was properly performed was held back because the item was returned by the customer as unneeded and not due to a fault of LaptopScreen.com.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

Illinois
1 review
2 helpful votes
Follow Yuliana S.
Unfollow Yuliana S.
Send Message
Share Review
Report Review

I had no problem with this website, or the order. The screen is great and works perfect. It took a bit longer than the 3 days but I ordered it on thursday so weekends didnt count. :( Other than that I reccomend the website!

Date of experience: November 17, 2011
Indiana
1 review
2 helpful votes
Follow Bret L.
Unfollow Bret L.
Send Message
Share Review
Report Review

I am not a person that repairs computors on a regular basis so I went into this with a lot of unknowns and no confindence. The video and support staff was an amazing help. Ordering on the site was simple and easy. I ordered it on a Friday, received it on Monday. Prices were extremely cheap. Everthing was absolutely perfect. No offense but I hope I don't need a new screen again but if I do I am definately using them again.

Date of experience: February 8, 2013
California
1 review
1 helpful vote
Follow Bart S.
Unfollow Bart S.
Send Message
Share Review
Report Review

I ordered a glossy screen for an Inspiron N5050, and it looks even better than the original. Also ordered 2-3 day "saver" shipping, and it arrived (WA to NC) in *two days*! The screen was swapped-out in minutes; I'm a very happy customer!

Date of experience: May 19, 2015
California
1 review
0 helpful votes
Follow Binu S.
Unfollow Binu S.
Send Message
Share Review
Report Review

Recently i purchased TOSHIBHA Satellite laptop screen and overall it was a good experience. I found laptopscreen to be cheaper compared to other providers. Well packed and on time delivery is much appreciatable

Date of experience: January 28, 2015
Utah
1 review
0 helpful votes
Follow Will D.
Unfollow Will D.
Send Message
Share Review
Report Review

I bought a replacement laptop screen for an HP 15-f059wm laptop with a cracked LCD. Searching the internet LaptopScreen had a competitive price and their product selection drop downs assured me that this was the right part for me. The part arrived sooner than predicted and was exactly what I needed.

Date of experience: August 18, 2015
California
3 reviews
7 helpful votes
Follow J F.
Unfollow J F.
Send Message
Share Review
Report Review

Needed to replace the screen on my Toshiba P775-S7100. Lowest quote I received was 3x the price of the screen here. Decided to do it myself and it worked! Slight issue is the dimmer buttons work in reverse now but I don't mind because it still works.

Decided to go with this site because of the reviews, warranty, and return policy. Glad I did! Thank you!

Date of experience: April 15, 2013
Texas
1 review
1 helpful vote
Follow Bonnie P.
Unfollow Bonnie P.
Send Message
Share Review
Report Review

Mint condition Dell Inspiron 17R screen got cracked. Thought all was lost contacted Dell could not believe how much they wanted to replace the screen. I went surfing the web your web site came up I look around your site. Was thrilled with what I found not only did you have the screen you had a video showing step by step how to replace. I ordered was shipped fast. Went back to the video and installed the screen perfectly on the first try. Thank you~!~!~!~!

Date of experience: May 11, 2012
Washington
1 review
1 helpful vote
Follow Delia H.
Unfollow Delia H.
Send Message
Share Review
Report Review

Everything was easy dealing with them. People were knowledgeable and curteous. They sounded like they had integrity and they did. They did everything they said they would, the screen arrived when they said it would and worked perfectly.

Date of experience: June 17, 2011
Canada
1 review
2 helpful votes
Follow Nanook N.
Unfollow Nanook N.
Send Message
Share Review
Report Review

* This was my first time attempting a laptop repair, but with the info on the website, I could find an exact replacement (LED backlit) LCD screen for my Gateway laptop, by model # and a quick measurement without disassembling laptop.
* Replacement screen came within 5days! (Verified part/model # of new screen)
* Replacement screen was an exact fit. (Unlike a different website that sold
Iphone replacement batteries which were just a little too big to fit)
* I would definitely use this website again!

Date of experience: March 14, 2013
Canada
1 review
1 helpful vote
Follow Jag B.
Unfollow Jag B.
Send Message
Share Review
Report Review

One day, I found daughter was dancing on my laptop... the next thing I found out was my sony vaio laptop's broken screen. Went to a store and they asked $150 to replace it. I agreed and paid the advance. I waited for 15 days and the kept telling me that they haven't received the replacement screen yet. I took my advance money back. I found laptopscreen.com while googling for replacement screens. I was very skeptic in the beginning. I doubted if it really works.
Ordering was easy. Just select your model number and order. Paid around $80 and screen was delievered on time. It took me barely 15 mins to replace the screen. I didn't know it was that easy. And everything worked like charm.
I would definitely recommend this site. It is genuine. Life saver and money saver.

Date of experience: December 11, 2014
Texas
1 review
0 helpful votes
Follow Bryan H.
Unfollow Bryan H.
Send Message
Share Review
Report Review

All I can say is AWESOME JOB GUYS! Your tutorial video for my HP, screen selections, and shipment of product couldn't have been any easier. Had my laptop up and running in less than 45 minutes. Don't waste your money of the Geek Squad when these videos show exactly what to do. Thanks again.

Date of experience: March 19, 2014
Ukraine
8 reviews
1 helpful vote
Follow Robin C.
Unfollow Robin C.
Send Message
Share Review
Report Review

Very good
July 13, 2021

I am very pleased with the work of LaptopScreen. They did everything quickly, efficiently and at a reasonable price. It's not even substitute that the laptop was being repaired.

Date of experience: July 13, 2021
Illinois
1 review
3 helpful votes
Follow Brandon R.
Unfollow Brandon R.
Send Message
Share Review
Report Review

The screen ordered for an ASUS X401A-RPK4 arrived quicker than expected. Installation was easy and effective. The only problem is I noticed one bright pixel during boot on the Windows Splash screen. My client didn't mind because we saved over $100 by doing it ourselves versus sending it to ASUS. I am sure that if more start appearing the 3 year warranty would cover it.

Date of experience: March 23, 2013

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177