Review of Lasta: Great app if you want to start fasting
Thumbnail of user vid.stimac000
Portugal
2 reviews
1 helpful vote
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October 22nd, 2023

This app is a total game-changer! It completely transformed my view on fasting, making it a easier to get started and stay committed. I'd tried fasting on and off in the past, but Lasta offers a wide range of fasting plans, along with short and inspiring stories and tasty meal recipes. With Lasta, I've found the motivation and support I needed to succeed on my fasting journey. I highly recommend giving it a try and experiencing the positive impact for yourself!

Tip for consumers:
Great and quick customer support.

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Date of experience: October 20, 2023

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Overview

Lasta has a rating of 4.1 stars from 417 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lasta most frequently mention weight loss, meal plans, and water intake. Lasta ranks 7th among Mobile Applications sites.

  • Service
    133
  • Shipping
    57
  • Quality
    228

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 71%
Positive
154
Neutral
2
Negative
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Reviews (417)

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Reviews that mention popular keywords

meal plans (54) weight loss (56) water intake (20) fasting tracker (18) customer service (25) meal planning (54)
Thumbnail of user elizavetanagornuyk
California
1 review
0 helpful votes
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May 7th, 2024

Finally, a wellness app that meets my individual needs! The ability to customize goals and preferences makes it feel like this app was created specifically for me. It's like having a personal assistant who accompanies me every step of the way.

Products used:
app for my mental health

Date of experience: May 7, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're so grateful for your feedback! Thank you for choosing Lasta to improve your lifestyle! In case you need any extra tips from us, let us know at reviews@lasta.app - our support team will gladly help! Together to a successful fasting journey! Your Lasta!

Thumbnail of user rhondas1001
Kansas
1 review
5 helpful votes
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April 9th, 2024
Verified purchase

Very poor, takes advantage of people. Took double the subscription amount offered from my account and will not answer support! Do not use!, I'm extremely disappointed and can't get any help to remove the unauthorized charges.

Tip for consumers:
They are untrustworthy and not to use it!

Products used:
Nothing, was going to try to improve my health with the app, but instead have wasting time energy trying to resolve this issue due to no support provided. I was taken advantage of by this app and very upset.

Service
Value
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Quality

Date of experience: April 9, 2024

Thumbnail of user maiquocthinh0706
Viet Nam
1 review
0 helpful votes
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April 14th, 2024

I used to be overweight, but after using this app for 3 months, I lost over 20 kg. Do you want a sensible eating plan and a healthy body but lack the time or budget to consult nutrition experts or hit the gym? This app is the best choice for you!
+ With the Basic package, you can:
-> Receive personalized nutrition plans to improve your eating habits.
-> Access a variety of health care lessons, a standard workout schedule with detailed instructional videos - all for free, saving you time searching.
-> An exceptional feature of this app is its provision of an intermittent fasting plan, a highly effective weight loss method gaining popularity. Science has proven its ability to enhance weight loss, reduce visceral fat, and lower the risk of cardiovascular diseases. This sets the app apart, and I really love it!
+ With the Premium package, you can directly chat with experts and enjoy even more advanced features.
I'm sure you'll love this app once you download and use it!

Tip for consumers:
It's a good app! I really love it

Products used:
Lasta wellness app

Service
Value
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Quality

Date of experience: April 13, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're so grateful for your feedback! Thank you for choosing Lasta to improve your lifestyle! In case you need any extra tips from us, let us know at reviews@lasta.app - our support team will gladly help!

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user bolen39
Washington
1 review
3 helpful votes
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May 8th, 2024
Verified purchase

Do not use this APP! They will not respond to you trying to cancel their service within the trial period nor answer the phone and they charge 99.00 every three months for a do it yourself app. I have tried to cancel via their support page to only get the same automated responses and recorded phone messages. If you have 400 a year to throw away then this will be the app for you! I want my money refunded! And to not be billed for a service I don't want! You can't even delete your billing options. From the app. They will rob you blind!

Tip for consumers:
Fraud!

Products used:
An App that will not allow you cancel their service and will you bill you every three months 100.00 and will not respond to any calls or emails.

Date of experience: May 8, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Andrea, our agents have just replied to your email. Please check your inbox. Thank you for your understanding.

Thumbnail of user lauren.ross5390
Illinois
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Great app with many features. One stop shop for health, wellness and fitness items. They provide everything from fasting clocks, recipes/nutrition advice, fitness tips/exercises. You even have the option to connect with an in app coach. The app allows you to enter your goals and adjusts your plan depending on what you're trying to achieve. Great functionality!

Tip for consumers:
Great app with many resources.

Products used:
App

Service
Value
Quality

Date of experience: April 20, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're thrilled to hear your valuable feedback! In case of any other questions, feel free to reach out at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user gabyp22
California
1 review
0 helpful votes
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April 24th, 2024

I signed up thinking this app would be a great help to my lifestyle. WRONG. It's very limited in the foods you can add and not to mention impossible to cancel. I accidentally got the recipe book as there was no preview option and was charged 50$. I reached out multiple times and finally got a response saying auto renewal has been disabled for all orders and I won't be billed in the future. I check my account again today and here I am charged another 50$ for a recipe book i can't even use. It's impossible to reach someone. I am really disappointed and frustrated with this company. DONT SIGN UP!

Service
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Quality

Date of experience: April 24, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We apologize for the inconvenience you faced. We value your feedback and would like to investigate the issue further. Please reach out to our support team at reviews@lasta.app. So we can assist you in resolving the problem. Thank you for your understanding.

Update: Dear Gabrielle, we have already processed your refund. All the details are in your email. Thank you for your understanding.

Thumbnail of user jacquelinelyons57
Florida
2 reviews
2 helpful votes
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May 3rd, 2024
Verified purchase

I opened the app never used it and I was charged $99.99 from my PayPal account. I left several emails and one came back stating they received the email but would get back to me. It has been 2 weeks no one has gotten back to me. I looked up and a lot if other people going thru the same thing. I want my $99.99 back.

Tip for consumers:
Be more open...

Products used:
None

Service
Value
Shipping

Date of experience: May 3, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Jacqueline, we're extremely sorry for your situation, but we were unable to identify any accounts based on the information you provided, i.e. The order number. Please provide us with your email so that we can help you. Thanks for your cooperation.

Thumbnail of user kostya.grytchyn
Ukraine
1 review
0 helpful votes
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March 23rd, 2024

Who knew something could be this helpful? It's like having a personal health coach in your pocket. It reminds me to drink water (which I totally forget about half the time), lets me build custom meal plans (with the calories already figured out, score!), and even has tips to ditch those bad habits I keep falling into. Plus, there are tons of recipes and stuff to help me feel better overall, both in body and mind.

And get this - it has workout routines too! No matter your fitness level or goals (beach bod or just feeling stronger), there's something for you. It even considers things like weight, height, and age to personalize everything. Seriously, the developers must have put SO much work into this app. Definitely worth checking out!

Tip for consumers:
It helps me feel better.

Products used:
Mobile app for fasting.

Date of experience: March 21, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Thank you for being with us! We're so happy to hear that you enjoy the features of Lasta! If you have any questions, please get in touch with us anytime at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user reneev166
Massachusetts
1 review
1 helpful vote
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May 16th, 2024

I was looking forward to using this app at first, but my opinion of it completely changed when I tried to cancel my order. The tickets are not answered and the money was withdrawn from my account, even though I had made a request to cancel the subscription and was unaware that I was auto-assigned to the "premium" version. I have written about a refund and cancelling my plan, but the tickets are not answered and phone calls don't go through. This is a very untrustworthy app.

Service
Value

Date of experience: May 16, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Renee, we sincerely apologize for the delay in resolving the situation. We have now canceled your subscription and refunded your money. Thank you for your understanding.

Thumbnail of user krjohnson0121
New York
1 review
3 helpful votes
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March 29th, 2024
Verified purchase

I've been charged the $99 rate after signing up for the 7 day trial and I have been unable to cancel my subscription through the app. The day I was charged, 3/23/24, I never received an email of the charge with an order number. I've tried calling and opening a support ticket but due to all of the bad reviews related to not bring able to cancel, I'm getting worried that they will continue charging my card. Very untrustworthy.

Date of experience: March 29, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Kimberly, we're sorry to hear about the trouble you're facing with your subscription. Your concern is understandable, and we assure you we take such matters seriously. To resolve this promptly, please provide us with the email address associated with your account and any relevant details. Thanks for your cooperation.

Thumbnail of user anastasania
New York
1 review
0 helpful votes
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March 20th, 2024

Wonderful and simple design of the program, easy to understand. There are many useful functions that all supporters of a healthy lifestyle and sports need. All classes are well selected, with the desired effect, you can monitor your condition and nutrition every day, which makes life easier in many ways.

Service
Value
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Quality

Date of experience: March 19, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're thrilled to hear your valuable feedback, Anastasia! In case of any other questions, feel free to reach out at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user berylkateoverton
Mississippi
1 review
0 helpful votes
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March 29th, 2024

This app is a must-have for anyone on a weight loss journey. The layout makes it so easy to use, and while there is a wealth of information available, it is organized in a way that isn't overwhelming. Goals are adjustable to fit your needs as well!

Products used:
I used the app for food and weight tracking, as well as for workout ideas

Service
Value
Quality

Date of experience: March 29, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

It's so great to hear about your experience! Thank you for sharing it with us! In case of any other questions, feel free to reach out at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user cjavant88
Pennsylvania
1 review
1 helpful vote
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May 3rd, 2024

I signed up for this service but never used it and forgot that I even had it until I saw that I had been paying for it for over a year. I tried every way to contact them but they refuse to give any contact info except for a mailing address. You can send an email about a problem with a specific feature of the service, but try to cancel and they total ghost you. No phone number, no chat service, no unsubscribe button... you are just stuck paying in perpetuity or going through your credit card.

Tip for consumers:
If a service is legit, they don't hide contact info for unsubscribing from their service.

Products used:
app

Value
Returns
Quality

Date of experience: May 3, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We sincerely apologize for the problems you have experienced. Please provide your email here and we will help you resolve the issue. Thanks for your cooperation.

Thumbnail of user tehreemiqbal1302
GB
2 reviews
0 helpful votes
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March 22nd, 2024

I randomly installed the app while looking for some good fitness app and it was exactly what i wanted. The on going fasting time keeps me motivated to continue my fast. Notifications are also not too much and overwhelming so definitely going to keep this.

Date of experience: March 20, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

It's wonderful to hear about your experience, Tehreem! We appreciate it. In case of any other questions, feel free to reach out at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user angelac2742
Wisconsin
1 review
0 helpful votes
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May 13th, 2024

Horrible customer service, I tried to cancel subscription on the app., and it keeps sending me to online assistant - who cant cancel - I have sent three emails -- no response now they charged me again. I called the phone number and they are not able to answer respond at this time.

There are other apps that are reputable, and have great customer service, do not use this you will regret it and spend alot of money! HORRIBLE

Tip for consumers:
DO NOT USE!!!!

Products used:
Lasta app

Service
Value
Shipping
Returns
Quality

Date of experience: May 13, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We sincerely apologize for the problems you have experienced. Please provide your email here and we will help you resolve the issue. Thanks for your cooperation.

Thumbnail of user yuriiz1
Germany
1 review
0 helpful votes
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May 8th, 2024

I'm new to intermittent fasting, but on the advice of my friends who have already tried it, I decided to start. I'm using the Lasta app for intermittent fasting and so far I'm very happy with it!

What's special is that in addition to fasting, the app has personalized fitness programs that adapt to my fitness level and preferences. This approach not only keeps me motivated, but also ensures that my workouts are effective and enjoyable.

The intermittent fasting tracker is easy to use, allowing me to easily integrate fasting into my daily routine, and tracking my calorie and water intake provides valuable insights into my eating habits.

I also give a special mention to the cool interface, I really like both the design of the app and the user interface itself. It's great that the developers of Lasta always update the content, I especially like the different recipes!

If you're looking for an app that prioritizes your individual needs on the path to better health, you can use Lasta!

Date of experience: May 8, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Your review made our day! Thank you for choosing Lasta! In case of any need for assistance, reach us at reviews@lasta.app, and we will do our best to help! Together to a successful fasting journey! Your Lasta!

Thumbnail of user eml51
Oregon
1 review
0 helpful votes
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May 1st, 2024

I'm not one to leave reviews but I just feel I should warn people. I did a discounted trial for 7 days from an Instagram ad and began attempting to cancel the full plan 2 days into the trial. I still have not heard a word from anyone from Lasta after multiple tickets and emails. I panicked and had to cancel my credit card to avoid being charged for something I didn't want and had been VERY clear I didn't want. Twice now they have tried to charge me with different prices and luckily I had canceled so my bank flagged it as fraud. Horrible service. Do not give them your payment information unless you're sure you want to keep it for a VERY long time. At this point I feel like it's a complete scam.

* Lasta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 1, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We apologize for the inconvenience you faced. We value your feedback and would like to investigate the issue further. Please reach out to our support team at reviews@lasta.app or provide your email, so we can assist you in resolving the problem. Thank you for your cooperation.

Thumbnail of user vladmihnea20
Romania
1 review
0 helpful votes
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April 5th, 2024

From the beginning, the app presented it's self with a really user-friendly interface easy to navigate. All it's features are working perfectly, there are so many workout and meal suggestions that, from a medical perspective, are just incredible! I don't know how this app managed to get my attention, but I thank god for it because it has helped me so much in such little time!

Date of experience: April 3, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

We're thrilled to hear your valuable feedback! In case of any other questions, feel free to reach out at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Thumbnail of user bobbyb593
Washington
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

I have written several emails, the app won't let you cancel and there is no on phone support even tho they have a number. This is a scam, I want my account cancelled and not charged for the subscription after the trial but I doubt they will honor that. Don't bother with this app please

Service
Value
Shipping
Returns
Quality

Date of experience: April 3, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Kindly note that we have canceled your subscription and sent you a bonus for your efforts. Please check your email. Thank you for your understanding.

Thumbnail of user axelrickypapi
Argentina
1 review
0 helpful votes
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January 27th, 2024

I'm honestly surprised with this app, and so lucky to know about it.
Amongst the many things you can do:
It helps you drink your desired daily amount of water, it allows you to create a personalized routine plan for all your daily food, which even has the calories automatically calculated!.
It has tips to avoid bad eating habits, cooking recipes, help to improve physical and mental health.
Workout routines, based on how much you want to do, and what exactly want to achieve, all while considering your weight, height, age and gender.
I'm amazed with the work put into it.

Products used:
Phone App.

Service
Quality

Date of experience: January 25, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Axel, thank you for being with us! We're so happy to hear that you enjoy the features of Lasta! If you have any questions, please get in touch with us anytime at reviews@lasta.app.

Together to a successful fasting journey! Your Lasta!

Thumbnail of user talishaa4
Ohio
4 reviews
10 helpful votes
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June 22nd, 2023

This app has been instrumental in helping me diversify my eating habits and make informed choices about my nutrition. It's an excellent tool for anyone eager to embark on a health-conscious journey.
P.s. Forget to mention that I am already using the app for 3 months

Products used:
premium 6 months

Date of experience: June 20, 2023

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Hi Talisha! Thank you for your review! We're so happy to be on your journey to success and well-being! If you need extra tips or have any questions, our support team will do their best to assist at support@lasta.app.

Thumbnail of user lucia.gallardo
Argentina
1 review
0 helpful votes
  • Send Message
October 21st, 2023
Verified purchase

The app is very intuitive, incredibly comprehensive. The design is user-friendly, and everything can be customized to my needs. You get to choose between different meal plans and eating styles
I find the section on habit-building courses, meditation, and self-care very interesting; they are crucial to consider when following any weight loss program.
It's great support and monitoring for a fasting plan.

Date of experience: October 19, 2023

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Lucia, we're so grateful for your feedback! Thank you for choosing Lasta to improve your lifestyle! In case you need any extra tips from us, let us know at reviews@lasta.app- our support team will gladly help!

Together to a successful fasting journey! Your Lasta!

Thumbnail of user iuliam8
Canada
1 review
1 helpful vote
  • Send Message
May 8th, 2024

They will charge you even if you want to unsuscribe. Because you can't do it! And they won't honour it! I opened a ticket, and noone got back to me, and guess what? I was charged for this month too. I am calling my bank to report them. And I will do everything I can to uncover their scam.

Products used:
Lasta app

Service
Value
Shipping
Returns
Quality

Date of experience: May 8, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Lulia, we sincerely apologize for the situation. We have just canceled your subscription and issued a full refund. Thank you for your understanding and patience.

Thumbnail of user ariana.gregoriooo
California
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

Like many others I have been robbed of my money from this app. I downloaded this app as I was peaked by its advertising from Instagram and decided to give the 7day $2.10 trial a shot in April 2024. Big mistake. Within the same day of opening the account and purchasing the 7day trial, I canceled (or so I thought at the moment) the account immediately. I deleted my account and app from my phone and did not think of it after the fact.

This was in April, 3 months later I noticed a $99.99 charge from this company when I no longer had an account, was not using any of their services, nor received any email or communication from them since I DELETED MY ACCOUNT VIA APP in April. Based from other reviews, it seems this doesn't guarantee canceling the subscription as they don't provide an option to give their consumers an option to cancel or discontinue their services. (Smells like a scam, moves like a scam, acts like a scam? You make your own conclusion)

I attempted to call the support number multiple times following their operating hours on their website immediately after noticing the charge and no response. (I'm pretty sure this phone number is automated to say no one is available at all given hours of the day no matter what their website says) I opened a ticket via email requesting a refund and they have been hesitant to give me my money back.

I can say for sure their service and support team have been incredibly distasteful, disappointing and straight up selfish. How do I get charged $99.99 twice when I don't have an account set up with them? ESPECIALLY after the fact I canceled my subscription twice!

I am out $199.98 and look to pursue legal counsel if I am not guaranteed my refund. This seems to be the common situation for everyone downloading this faulty "health and wellness" app.

Date of experience: July 30, 2024

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Dear Ariana, we apologize for the inconvenience you faced. Please reach out to our support team at reviews@lasta.app or provide your email, so we can assist you in resolving the problem. Thank you for your cooperation.

Thumbnail of user xueers
GB
1 review
2 helpful votes
  • Send Message
August 5th, 2023
Verified purchase

This app is a great tool to help you lose weight and just achieve general health goals. It's main feature is an intermittent fasting tracker where you can customise your routine and it will remind you when to start and end fasting. My favourite part however, is the meal plan it provides for you. It provides breakfast, lunch and dinner options with recipes and calories included which is really helpful when you're calorie counting. I would recommend.

Service
Value
Quality

Date of experience: August 4, 2023

Thumbnail of user barbarak1782
Barbara K. – Lasta Rep

Thank you for your feedback! We're so happy to hear that you enjoy the features of Lasta! If you have any questions, please get in touch with us anytime at reviews@lasta.app.

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