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Lasta

Overview

Lasta has a rating of 4.4 stars from 501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lasta most frequently mention weight loss, meal plans and water intake. Lasta ranks 6th among Mobile Applications sites.

service
144
value
120
shipping
59
returns
88
quality
237
This company responds to reviews on average within 2 days
+97
How would you rate Lasta?
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Kansas
1 review
5 helpful votes
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Very poor, takes advantage of people. Took double the subscription amount offered from my account and will not answer support! Do not use!, I'm extremely disappointed and can't get any help to remove the unauthorized charges.

Date of experience: April 9, 2024
Viet Nam
1 review
0 helpful votes
Follow Thịnh M.
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I used to be overweight, but after using this app for 3 months, I lost over 20 kg. Do you want a sensible eating plan and a healthy body but lack the time or budget to consult nutrition experts or hit the gym? This app is the best choice for you!
+ With the Basic package, you can:
-> Receive personalized nutrition plans to improve your eating habits.
-> Access a variety of health care lessons, a standard workout schedule with detailed instructional videos - all for free, saving you time searching.
-> An exceptional feature of this app is its provision of an intermittent fasting plan, a highly effective weight loss method gaining popularity. Science has proven its ability to enhance weight loss, reduce visceral fat, and lower the risk of cardiovascular diseases. This sets the app apart, and I really love it!
+ With the Premium package, you can directly chat with experts and enjoy even more advanced features.
I'm sure you'll love this app once you download and use it!

Date of experience: April 13, 2024
Barbara K. Lasta Rep
over a year old

We're so grateful for your feedback! Thank you for choosing Lasta to improve your lifestyle! In case you need any extra tips from us, let us know at reviews@lasta.app - our support team will gladly help!

Together to a healthy weight loss journey! Your Lasta!

Washington
1 review
3 helpful votes
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Company steals your Money
May 8, 2024

Do not use this APP! They will not respond to you trying to cancel their service within the trial period nor answer the phone and they charge 99.00 every three months for a do it yourself app. I have tried to cancel via their support page to only get the same automated responses and recorded phone messages. If you have 400 a year to throw away then this will be the app for you! I want my money refunded! And to not be billed for a service I don't want! You can't even delete your billing options. From the app. They will rob you blind!

Date of experience: May 8, 2024
Barbara K. Lasta Rep
12 months ago

Dear Andrea, our agents have just replied to your email. Please check your inbox. Thank you for your understanding.

Illinois
1 review
0 helpful votes
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Great App!
April 21, 2024

Great app with many features. One stop shop for health, wellness and fitness items. They provide everything from fasting clocks, recipes/nutrition advice, fitness tips/exercises. You even have the option to connect with an in app coach. The app allows you to enter your goals and adjusts your plan depending on what you're trying to achieve. Great functionality!

Date of experience: April 20, 2024
Barbara K. Lasta Rep
12 months ago

We're thrilled to hear your valuable feedback! In case of any other questions, feel free to reach out at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

California
1 review
0 helpful votes
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I signed up thinking this app would be a great help to my lifestyle. WRONG. It's very limited in the foods you can add and not to mention impossible to cancel. I accidentally got the recipe book as there was no preview option and was charged 50$. I reached out multiple times and finally got a response saying auto renewal has been disabled for all orders and I won't be billed in the future. I check my account again today and here I am charged another 50$ for a recipe book i can't even use. It's impossible to reach someone. I am really disappointed and frustrated with this company. DONT SIGN UP!

Date of experience: April 24, 2024
Barbara K. Lasta Rep
12 months ago

We apologize for the inconvenience you faced. We value your feedback and would like to investigate the issue further. Please reach out to our support team at reviews@lasta.app. So we can assist you in resolving the problem. Thank you for your understanding.

Update: Dear Gabrielle, we have already processed your refund. All the details are in your email. Thank you for your understanding.

Florida
2 reviews
2 helpful votes
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Took 99.99 from my account
May 3, 2024

I opened the app never used it and I was charged $99.99 from my PayPal account. I left several emails and one came back stating they received the email but would get back to me. It has been 2 weeks no one has gotten back to me. I looked up and a lot if other people going thru the same thing. I want my $99.99 back.

Lasta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2024
Barbara K. Lasta Rep
12 months ago

Dear Jacqueline, we're extremely sorry for your situation, but we were unable to identify any accounts based on the information you provided, i.e. The order number. Please provide us with your email so that we can help you. Thanks for your cooperation.

Ukraine
1 review
0 helpful votes
Follow Kostia g.
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Who knew something could be this helpful? It's like having a personal health coach in your pocket. It reminds me to drink water (which I totally forget about half the time), lets me build custom meal plans (with the calories already figured out, score!), and even has tips to ditch those bad habits I keep falling into. Plus, there are tons of recipes and stuff to help me feel better overall, both in body and mind.

And get this - it has workout routines too! No matter your fitness level or goals (beach bod or just feeling stronger), there's something for you. It even considers things like weight, height, and age to personalize everything. Seriously, the developers must have put SO much work into this app. Definitely worth checking out!

Date of experience: March 21, 2024
Barbara K. Lasta Rep
over a year old

Thank you for being with us! We're so happy to hear that you enjoy the features of Lasta! If you have any questions, please get in touch with us anytime at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!

Massachusetts
1 review
1 helpful vote
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I was looking forward to using this app at first, but my opinion of it completely changed when I tried to cancel my order. The tickets are not answered and the money was withdrawn from my account, even though I had made a request to cancel the subscription and was unaware that I was auto-assigned to the "premium" version. I have written about a refund and cancelling my plan, but the tickets are not answered and phone calls don't go through. This is a very untrustworthy app.

Date of experience: May 16, 2024
Barbara K. Lasta Rep
11 months ago

Dear Renee, we sincerely apologize for the delay in resolving the situation. We have now canceled your subscription and refunded your money. Thank you for your understanding.

New York
1 review
3 helpful votes
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Impossible to cancel subscription
March 29, 2024

I've been charged the $99 rate after signing up for the 7 day trial and I have been unable to cancel my subscription through the app. The day I was charged, 3/23/24, I never received an email of the charge with an order number. I've tried calling and opening a support ticket but due to all of the bad reviews related to not bring able to cancel, I'm getting worried that they will continue charging my card. Very untrustworthy.

Date of experience: March 29, 2024
Barbara K. Lasta Rep
over a year old

Dear Kimberly, we're sorry to hear about the trouble you're facing with your subscription. Your concern is understandable, and we assure you we take such matters seriously. To resolve this promptly, please provide us with the email address associated with your account and any relevant details. Thanks for your cooperation.

New York
1 review
0 helpful votes
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Amazing app
March 20, 2024

Wonderful and simple design of the program, easy to understand. There are many useful functions that all supporters of a healthy lifestyle and sports need. All classes are well selected, with the desired effect, you can monitor your condition and nutrition every day, which makes life easier in many ways.

Date of experience: March 19, 2024
Barbara K. Lasta Rep
over a year old

We're thrilled to hear your valuable feedback, Anastasia! In case of any other questions, feel free to reach out at reviews@lasta.app.

Together to a healthy weight loss journey! Your Lasta!