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Lasta

Overview

Lasta has a rating of 4.4 stars from 501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lasta most frequently mention weight loss, meal plans and water intake. Lasta ranks 6th among Mobile Applications sites.

service
144
value
120
shipping
59
returns
88
quality
237
This company responds to reviews on average within 2 days
+97
How would you rate Lasta?
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California
1 review
2 helpful votes
Follow Trudy S.
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Updated: Cancelling a subscription is not "Frictionless. I was charged $74.99 automatically for the upcoming 6 months, I contacted them the VERY NEXT DAY to cancel and ask for a refund and initially, they said too bad, it's clearly in the terms to which you agreed. This is true, however they could make it much easier to unsubscribe online, instead of having to contact them via email in advance via email. After some back and forth they agreed to refund 70%.

Date of experience: October 26, 2023
Barbara K. Lasta Rep
over a year old

Dear Trudy, we apologize for the inconvenience you have experienced. We understand your frustration and take this matter seriously. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.

Oregon
1 review
0 helpful votes
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Nice experience
November 1, 2022

I had been working out for the most part for over 5 years with little to no result or changes in my body composition. I noticed that from day one of use, my body was reacting differently. I lost weight, dropped several dress sizes and noticed better definition in my abs after only 30 days of use.

Date of experience: November 1, 2022
Barbara K. Lasta Rep
over a year old

Your experience with Lasta sounds exciting for us, Laetitia! Thank you for being with us!

California
1 review
4 helpful votes
Follow Charlene R.
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I downloaded the app to check it out. After looking at the app I was not interested. I did not purchase or authorize the app to withdrawal from my account. And they did for 3 months and sent emails that looked like junk mail, so they can say they notified you. I didn't even use the app. They took $130.61 from me and is not giving back. Don't download the app they'll charge you. I feel this company may be fraud.

Date of experience: April 1, 2024
Barbara K. Lasta Rep
over a year old

Dear Charlene, please check your email, we have sent you a solution to your situation and made you a refund. Thanks for your patience and understanding.

California
1 review
0 helpful votes
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Cheating and robbing
April 13, 2024

Lasta has a non existing customer service. They don't respond to your requests. I wanted to cancel my subscription but instead they charged me a 3 month fee which I didn't want. This has happened to many people. Stay away from this app.

Date of experience: April 13, 2024
Barbara K. Lasta Rep
over a year old

Dear Liene, our agent has already replied to you with a solution to your problem. Thank you for your understanding and patience.

California
1 review
0 helpful votes
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Last year, my doctor warned me about my rising blood pressure. I knew I had to change, but old habits die hard. He said that what I eat and when is an important part of it and advised to eat healthier. Fast forward to today, my doctor was amazed by my progress. With a heart full of gratitude and a healthier heart rate, I owe this app a debt of thanks for turning my health around.

Date of experience: August 14, 2023
Barbara K. Lasta Rep
over a year old

Dear Tom, we're glad to hear about your remarkable progress in improving your health! Thank you for taking your time to share your experience with us! In case of any other questions, feel free to reach out at reviews@lasta.app.

California
1 review
0 helpful votes
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I am obsessed with healthy lifestyle my whole life and I've tried each eating style, every trend and every popular diets and applications and I can tell that this particular one is totally worth it, it's like 3 different apps at least in this one. 10/10

Date of experience: August 2, 2023
Barbara K. Lasta Rep
over a year old

Dear Simone, we appreciate your valuable feedback! We're happy you find Lasta delightful. In case you need any extra tips from us, let us know at reviews@lasta.app- our support team will gladly help!

Arizona
1 review
1 helpful vote
Follow Vy N.
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I thought I was paying less than $30 after the discount for 3 months. I was charged $78.15! I'm upset that the price changed and want a refund.

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Within 1 day, Lasta responded to my issue and resolved the matter. I appreciate their responsiveness and proactiveness.

Date of experience: April 9, 2024
Oregon
1 review
0 helpful votes
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I am sure they will be the first weight loss app soon. Even though I have a few points they need to improve (answer a little more quickly, fix long time switches between categories) I still believe they are top app in weight loss niche. Worked for me 100%

Date of experience: August 7, 2023
Barbara K. Lasta Rep
over a year old

Dear Laura, we're beyond happy to hear from you! Every day we work on improving our product, and a happy customer is our greatest reward. In case of any questions, feel free to reach out anytime at reviews@lasta.app!

Viet Nam
1 review
1 helpful vote
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Good job 5
October 28, 2023

I have used many fitness and diet management apps in the past, but nothing compares to this one. This is a great app with rest and diet and exercise, giving me a well-rounded experience and amazing results. One strong point of this application is the smart rest feature. It not only focuses on exercise but also takes care of providing recommendations on rest and relaxation regimens. I feel good when the app reminds me to take regular breaks and offers stretching exercises, yoga or mindfulness practices to reduce stress and increase mental balance.

Date of experience: October 26, 2023
Barbara K. Lasta Rep
over a year old

Hi Vinh! We're so grateful for your feedback! Thank you for choosing Lasta to improve your lifestyle! In case you need any extra tips from us, let us know at reviews@lasta.app- our support team will gladly help!

Together to a successful fasting journey! Your Lasta!

California
1 review
2 helpful votes
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Overcharged
March 9, 2024

I was looking forward to trying this app so I signed up for a 7-day trial, it had me download the app to use and then charged me 99$ for a monthly version. I contacted them to let them know I only agreed to the week's trial and they said they would not refund my money. Terrible and not user-friendly.

Date of experience: March 9, 2024
Barbara K. Lasta Rep
over a year old

Dear Ashley, we are extremely sorry for the inconvenience. Please provide your email or contact us at reviews@lasta.app, and we promise that we will solve your problem. Thanks for your cooperation.