LawnLove

We were using them for lawn service, but now they are trying to charge us for tree debris removal that never happened.
We actually paid another provider to clean up from the storm.
I tried to remove my debit card information from the Lawn Love people, but was not able to do so.
We asked for a quote from them and they provided one. I accepted the quote, but the service was never provided.
We told them that we are not paying their fee to remove tree debris when we have already paid someone else. They kept saying that we accepted the quote, so they will bill us.
This has to be a scam!

This company signs you on with a world of promises and then finds excuses to cancel and reschedule your service. Well guess what the grass doesn't stop growing because the company is unable to secure a pro to do the work. On the contrary it justs keeps getting worse, like when they send a company who really doesn't care if they miss half of your lawn while mowing, then they promise to return and the next message is "I'm sorry your pro is longer going to service your property we'll start looking for another" It might be easier to buy a cow!

I would always look at the reviews that have the lowest star reviews. Because these are the real people. So many people are paid to leave nice reviews so take this for what it was worth. We moved out of state and we trusted these guys with our yard (and were trying to sell our home at the time). They were HORRENDOUS. Didn't come when they were scheduled, ONLY mowed the front lawn, had to come back twice to mow the back and weed eat. This continued three more times, and then they broke a sprinkler head and didnt say anything, that team just quit. Luckily our neighbor said something else this would have continued to leak water for the rest of the month causing who knows how much damage. I would NEVER go with these guys again.

Their website is hard to navigate when looking for help. I had to google their customer service because there was no other option except sending an email and HOPING they got back to you in a timely manner.

I was on the phone with them for an hour arguing a charge they made when no service was provided and they said there was nothing they could do, despite my service being cancelled and no one coming out to do the service. They were not accommodating at all and it is not the first time they've charged me for services when no one showed up to do it.

And when they DO show up, it hardly looks like they've done any work at all.

Find another service. The only thing Lawn Love loves is taking your money.

It seems this company think asking for a Quote is the same the thing as requesting for a service. They will charge for something you did not ask for. The service person never even showed up, so i am not even sure what service they did. I am not sure if the CEO ever see his email, but I hope he see the email i send him and get his employees better training.

I am not impressed. I didn't fell comfortable giving them my credit card number and then they never showed up. I called and rescheduled. Another no show. Their glowing online reviews seem suspicious. I alerted my credit card of possible fraud

We hired them for one service and the guy that was sent used a solid bladed weedwacker around the house resulting in damage to our brand new siding. They asked for a quote then didn't respond for a couple months before finally saying they wouldn't be helping us. Contrary to their website customer satisfaction guarantee or their claims of being bonded and insured.

I would give them a 0. They started out good. This year my cuts have been late and not picking up my clippings. They haven't cut my grass since 8/31/21. I'm supposed to get cuts every 3 weeks. I have no issue with canceling for bad weather. I do take issue with not being able to find someone. I do not understand how they cannot find someone in my area. I found three additional who were willing to cut my grass today. I brought those concerns to Lawn Love plus I will get letters from HOA if not taken care of.

I spoke to two customer service people and I was told too bad and find another person to cut your lawn and tried their best. Their best was not good enough if you cancel people's jobs.

The ONLY reason I switched to their mowing service was because the representative promised me that weed control was included in the service(I confirmed with him twice) and the day the contractor came, he said no we don't do weed control and they charged me $46 for long grass fee after the job was done which doubled the cost to close to $100.2 weeks later, when they came for the service again, they charged long grass fee again because they claimed part of my grass were longer than 6 feet. Oh thank you! How can I trust you for that? Not to mention the whole reason I got into this service was because the sales rep said the weed control was part of the service. Now I'm not getting weed control service and Im paying double the amount for every service?

Haven't been able to get service in 4 weeks. One person rescheduled 3 times, we tried another who no showed. Had to text to ask what's up, he replied saying he no longer would service our area. Had to cancel my daughter's backyard party because he literally couldn't pay anyone that would show up. Extremely unprofessional and uncourteous.

I had signed up for lawn service for the first time last week through LawnLove.com. Two days before the lawn service was supposed to arrive, the mowing company cancelled (no reason given). When I found out, I called LawnLove to cancel my "subscription", because I felt that the company wasn't very organized. It's more of a broker lawn service, unfortunately, and there isn't much communication between LawnLove and the lawn services. There is definitely NO communication between the client and the lawn service. Not what I was looking for. Anyway, I went ahead and hired a different lawn service and scheduled them to come out yesterday to mow my yard. WELL, that morning, LawnLove sent over a mowing company AFTER I had called and confirmed that the service with them was cancelled. I even received an email confirming my cancellation, yet they STILL sent over a lawn service. So, I had to cancel the other service. Also, the people that showed up did 10% of what I asked them to do. Never again!

Just started using them, had two cuts then they started to never pitched for the next 3. They send you messages they coming, you wait all day, you not able to mesaage their people when they change out your service providers, you query and all you get are surperficial apologies, "next cut"...that comes and no one again...and again all just apologies via email. I would not recommend this company as they have a total disconnet between their contractors and their business. They also charge you when their contractors do not arrive even after they acknowledge they failed to provide a service so you must check your CC charges with them.

I used them last year and canceled due to poor customer service and work quality. I moved to another county and tried them again this year because of a discount and got the same bad experience. Subcontractors here don't respond, respect your time or provide the quality of work for what you pay. I will NEVER use them again.

Very unprofessional not showing up and rescheduling not what i needed needed help with my parents yard i come out of town to help out and i showeded up or maybe it because im in a black neighborhood really annoying will never use this service or recommend it to anyone totally disapointed

I have had awesome experience with the lawn care that has been performed. I believe that I have a large size yard. The pricing is great, best around in my opinion. My lawn looks better than it has in a very long time. I also have the same crew and I'm able to contact if need to. Once i neeeded to move my job off until the following week and my crew agreed. Great work Anzeo. Keep up the great job. Thanks again and thank you to Love Lawn.

I called Lawn Love to schedule a full cleanup of the overgrowth in my back yard because of a holiday party and come to find out that instead of a crew there was only two workers show up they stayed one hour and left my yard looking the same as before i had to cancel the party don't waist your time calling Lawn Love terrible company!

I love how easy this makes it to schedule lawn service for my rental property and ensure it gets done without having to go over there. Chad always does an excellent job!

I have tried to use lawnlove in the tampa area, with no luck. They give me a price I accept, but then their contractors want more money or just refuse the job. My yard is maybe 1500 sf to mow maybe an hour tops. Anyways I would stay away from the company, I FELL THEY AND THEIR CONTRACTORS ARE SCAM ENTERPRISES

The crew does a great job. My lawn always looks amazing after lawn loves service. They never leave a mess for me to clean up, and the trim work is always on point. I would recommend they're services.

Lawn love is a very unprofessional company they never came at the time slots or dates, they never mowed my back lawn they just trimmed it, they did not pick up or blow the grass particles off my sidewalk and charged me for long grass when it was not long and got away with it I would not pick this company just because there is so many different people using it to" JUST TO MAKE FAST MONEY" real quick and not to do your lawn properly and listen to you what you would like done within the guidelines that you signed up for. BAD EXPERIENCE!

It's my first time with this company and the result is better than the one who used to do our lawn I am very happy with their service my lawn look really great.

If you are a masochist, hire this service immediately. Otherwise, stay away. Too much to say other than you couldn't be more incompetent if someone attempted

I hired this company last summer for lawn mowing services and it was a complete joke. Every time they texted me saying they were coming out to do my lawn they kept cancelling. They cancelled 5 or 6 times and always gave the excuse that they were unable to come because of inclement weather. Mind you there was nothing wrong with the weather. Those days were perfectly good days they could've come. Then when they finally do show up they do a half $#*! job, leave parts of the grass unmowed, and they have the nerve to mark the job as complete when 95 percent of the job isn't done at all! Really? So this summer as foolish as it is I was still kind hearted enough to give them a second chance and once again, same crap. They constantly cancel and reschedule but never show up. Last summer they sent a woman to cut the grass and she sat in her car the whole time and finally got out and did 10 minutes of work, (if that) and it started raining so she tells me she can't finish the job and she'd be back tomorrow. Surprise! She never showed up. It's like she purposely sat in the car all that time waiting for it to rain so she'd have an excuse not to cut the grass. I'd give this company zero stars if zero was an option.