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LawnLove has a rating of 2.2 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LawnLove most frequently mention customer service, back yard, and long grass problems. LawnLove ranks 4th among Lawn Care sites.
I ordered a lawn service and I'm very impressed with the first cut! I didn't have any special guidelines and Travis went above and beyond, weed eating and edging were obviously done, and my lawn was mowed nice and even with no grass clippings in sight! I usually like to mow my own lawn but have been struggling to find the time with all my other obligations, and this service is prompt, affordable, and very professional. I'm sitting outside and enjoying my space without feeling guilty for not mowing it this week all thanks to Travis and Lawn Love!
Unless you are able to watch the contractors work to ensure it is done correctly - DO NOT USE THIS COMPANY! This company is simply a contractor hub and each service is done by a different contractor. I was using them temporarily for a property and had to sign up for 3 services. The last service was delayed for almost a month because of "rain". Contractors will send you text message for delays but for some reason they don't receive or choose not to send pictures of their work.
Horrible experience dealing with this company. We had issues with the gardeners not showing up on multiple occasions along with certain services not being addressed.
Date of experience: April 6, 2017
They did show up and mow, but only after 3 phone calls and they were a week late and they did a terrible job. I should have googled them before I hired them. I won't be ordering again.
Date of experience: August 13, 2015
They did not show for my first appointment and when I called twice I got nothing but excuses. I will NOT ever use Lawn Love EVER again. Picture of my online cancellation is included
Date of experience: June 29, 2023
Chris did a fantastic job on our lawn! It looks amazing! I will definitely refer his services to friends and family! 5 star work and professional!
Date of experience: September 3, 2022
Lamar did an excellent job with my front and backyard. I will definitely recommend his services to neighbors and friends. Thanks!
Date of experience: May 2, 2023
Jerry did a great job mowing my lawn and did so with care. Very thorough. Would definitely recommend!
Products used:
Lawn mowing service
Date of experience: November 12, 2022
Had lawn love remove several trees from my yard. They did excellent, fast job. I would recommend them
For any type of yard work.
Date of experience: April 16, 2023
Jeremy did great job and Cleaned falling leaves for us. He came to our house on time as promised. Strongly recommend Jeremy's services to any one.
Date of experience: September 13, 2022
Quick and clean he does a great job of making my lawn look wonderful at a reasonable rate! Thank you so much!
Date of experience: September 20, 2022
Today I got my first mow with LawnLove. My crew was very professional and did a spectacular job mowing and cleaning up leaves from last fall. I am definitely going to continue using them for all my yard needs.
Date of experience: April 17, 2023
Fernando did an excellent job with our lawn, which is kind of tricky because we have a steep slope and lot of trees. We fully recommend.
Date of experience: November 1, 2022
Hard worker willing to help u in anyway. Thank u so much for all you did today nd in the future. Awesome young man. Absolutely amazing
Date of experience: May 10, 2023
Robert did an excellent job. Great attention to details while cutting/edging. This is why Lawn Love is #1!
Date of experience: May 1, 2023
Lawn Love helped us get our lawn taken care of & it looks great. Highly recommend!
Nice to not have to worry about the yard!
Date of experience: April 24, 2023
Signing up with Lawn Love has been super easy! I was able to schedule the time and frequency of service and my lawn looks great!
Date of experience: May 3, 2023
They do not text to let you know when they are coming and then charge your card. They would come every 4-5 days and mow when the lawn didn't need it.
Date of experience: June 12, 2023
I requested to have my lawn mowed from Lawn Love. They came and took pictures of my grass and quoted me over $160 to mow my lawn due to the long grass fee. I declined the service and did it myself. Then it scheduled me for monthly service. I cancelled the appointment on the app and it showed on the app that it was cancelled. After it was cancelled, I got an automated text and email that someone was coming to mow the lawn. I had just had a new driveway put in the day before which cost $17,000. There was caution tape over the wet concrete driveway and a construction vehicle parked on the lawn. The app did not work properly and so the service being cancelled was not properly put into their system. The worker, instead of contacting me or taking pictures and leaving, walked their mower all over the wet concrete, and around the construction vehicle leaving MASSIVE DAMAGE ON MY NEW SEVENTEEN THOUSAND DOLLAR DRIVEWAY. I put in a property damage claim which they say they will reply to, but they have not gotten back to me about it yet. When I tried to cancel the service it said I needed to have a 3 mow minimum. When I called to complain they finally cancelled the service. This was the 1st time they had mowed my lawn and caused thousands of dollars worth of damage. DO NOT HIRE THIS COMPANY FOR ANYTHING. If they do not provide adequate restitution for this claim, I will be reporting to the BBB and start taking legal action against them.
Products used:
Lawn mowing
Date of experience: November 3, 2023
They don't respond to emails the do not complete the job they leave the gates open and then charge you a long lawn fee.
Products used:
Lawn services
Date of experience: September 9, 2022
He is always on time and provides great service. My lawn is always nice and neat. He always make sure that area is left clean.
Date of experience: October 10, 2022
I created a new account with them and schedule someone to come out within a week. I got a cancellation so waited until the reschedule date and got another cancellation. I emailed them about this with concerns that the grass will become overgrown. They told me they are sorry and want to ensure things are done correctly and gave me a discount on the mow. So I wait again the reschedule data. It rained for about 10 minutes, and other mowers were out that day but I got another cancellation. So I wait again for the reschedule and it has been several weeks at this point. I get another cancellation. I email them about this and they said they would talk to their "pro" and make sure the grass gets cut. They never mention my concerns about an overgrown grass at this point that stated clearly.
I get another notice on the reschedule date that the lawn pro is on site! Nope, I am working from home. No one is at my house all day. I then get a bill for a mow that just didn't happen. So I email them explaining everything to this point. They said once again they would fix everything and send someone out. My lawn is quite overgrown at this point being weeks after the initial attempt to get my hard mowed.
My next email from the company explained that my yard was overgrown and they wouldn't mow it without paying $122 from their "pros" quote. Ignoring this absurd situation, my yard was not worth $122 even being overgrown. This was a "go away" charge to get rid of me as a customer because their "pro" didn't want me. This wasn't even close to reasonable.
So they cancelled on me 4 times. Fraudulently charged me for a mow that never happened. Then they tried to get me to pay more money.
I am sure that some people have good experiences with this service because there are probably "pros" that do good jobs. But, if the company doesn't care who they are hiring as "pros" then you are entering a gambling game. My "pro" wasn't remotely communicative or professional. I was lied to at every point. They should pay attention to who they hire and work on being honest providers. I would stay away and just find someone local to trust.
Tip for consumers:
Stay away. Their app doesn't work correctly either. I could log onto the website fine but when I told them I couldn't log into the app they just kept resetting my password. They don't listen!
Products used:
they never mowed my yard so none
Date of experience: August 14, 2021
Richard from LawnLove went above and beyond my expectations. Richard did a great job mowing, weeding and clearing the driveway.
Date of experience: September 8, 2022
Gary was respectful & nice. Completed my front yard as requested. Definitely recommend. My yard looks so much better. Thanks
Date of experience: April 11, 2023
He did an excellent Job. We were very pleased. His clean up afterwards, and edging excellent. Verson personable, and efficient.
Date of experience: August 31, 2022
He was wrapping up right as I got home from work. The yard looks fantastic, he cleaned ed up all the trimmings on the side walks and porch as well.
Date of experience: April 14, 2023
Lawn looks great. Calvin was professional and precise when mowing my lawn. Glad I used Lawn Love. Thanks
Date of experience: April 5, 2023
The #1 rated lawn care services near me. Lawn Love is revolutionizing the lawn care service industry. Get an instant free quote on lawn care services near you such as lawn mowing, lawn aeration, leaf removal, yard clean up, gardening, weed control and...
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