LeVel

I am deeply disappointed with my experience with this company. The products are outrageously overpriced for what they actually offer. I initially tried them through a friend and decided to place an order, which ended up costing nearly $200 per month. Without clear communication, I was automatically enrolled in a subscription with no reminders and no easy way to cancel.

Their customer service is non-existent—everything is handled through impersonal forms, making it clear that they prioritize profit over customer satisfaction. When I attempted to return the product, I was hit with additional costs, including a return fee and shipping expenses, adding to the frustration.

What's most upsetting is that despite following all their return procedures, it has been over a month, and I have yet to receive my partial refund or any communication from them. This entire process feels like a scam, leaving me with unexpected charges and a complete lack of accountability from the company. I regret not researching them more thoroughly, but no legitimate business should operate this way.

I ordered from a holiday special, as I always do. I noticed that the fiber content in the chocolate shakes (which used to be 2g) went up to 5g. I was excited and ordered them, as fiber is one of my main issues with health.
Unfortunately, Thrive (Level) sent old product with the 2g of fiber. When I made them aware, they told me I would have to ship back at my expense and accrue a restocking fee.
They lost a longtime customer with this decision, and I won't go back. I've spent quite a bit with them and have friends who buy because I recommended. Not anymore.

I love thrive I wanted to return my order as thought I could afford it but something came up and I could not go forward and afford it. Thrive gave me a false address and scammed me. Used 2 couriers or returned the order back to me. I googled the address and wrong area it's a made up address, now they won't answer me on support for me to get refunded. I am a single mother who cannot afford to lose the £178.00 pounds.😢😢

I can't go a day without the vitamins (aka as step 1).I have seen great results, Since quitting my night shift and on my postpartum journey. If you use these products make sure you drink lots of water. I'm not sure how you expect to see results or feel better without having the proper water intake. These products work! No more store bought vitamins of any kind for me.

Thrive has changed my life for the better. I love the ritual of the 3 steps and the salted caramel lifestyle mix. I usually use black label DFT. This past month I have tried the new Thrive Elite product. I have been on it for 2.5 weeks and lost 7 lbs! My order was delayed because the wear house was out of shake mix and they credited me 35 dollars. My skin feels so soft and my hair has stopped falling out. I can get up in the morning and stay awake which is a huge deal for me as I am recovering from brain tumour removal surgery and suffer from chronic fatigue. Thank you Level

If you wanna end up diabetic then this is your product plus the pyramid scheme used to climb the ranks. Every person I know who sells this is uneducated and very pushy of this God awful product. Stick to the basics with vitamins and actually put in the work. This product should be banished

On the 4th day taking Thrive I became extremely sick; headaches, fast heart, high blood pressure, foggy brain, shakes, vomiting all day, dizzy spells. I tried different methods to contact the company, no one answered back. This product is LOADED with caffeine,,,to the level that is extremely dangerous.

Unfortunately, the number posted won't give you a live person to speak to. It is a support ticket by email only. I tried to cancel my auto-ship the day it was processing (not shipped yet). I was told I couldn't the day of but could return the product. I understand that, however, I asked to update the shipping address because I just moved. I was told they could not update the address even though it had not been processed and shipped yet. I told them that I couldn't return an item if I didn't receive it, but they still refused to update the address. I kept getting the same response on how to return the product. READ your tickets! Just save your $300, not worth the hassle.

Thrive helps control my appetite, gives me energy, keeps my mind clear, helps me sleep all night.
I love it. I don't sell it. I just really think it has made a huge difference in my life. I'm 61 and felt 75 before taking Thrive, now I feel about 50ish? I wasn't looking for a magic pill, I didn't believe anything like that existed. But after getting a 4 day sample (free), I am now ordering monthly supplies and loving it. It's not magic, but good science, that gives me the vitamins and supplements my body needs.