• LED Factory Mart

LED Factory Mart

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Overview

LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 74.7%
Positive
245
Neutral
28
Negative
55

Instant Feedback

814 reviews

12
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How would you rate LED Factory Mart?
Top Positive Review

“Great product”

Luke B.
10/21/24

I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.

Top Critical Review

“Disappointed…”

Dexter P.
9/1/24

The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.

Reviews (685)

Rating

Timeframe

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Reviews that mention popular keywords

fog lights (39) factory mart (36) customer service (69) installation instructions (22)
Thumbnail of user mattm1324
Colorado
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Took a while to get it but it works great. Would use them again

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear Matt,
Thank you for your positive feedback! Your satisfaction is our top priority and we are thrilled to know that you had a great experience with our company. If you need any further assistance or have any questions, please don't hesitate to contact us. We appreciate your business and look forward to serving you again soon.

Thumbnail of user larrys2074
Illinois
2 reviews
1 helpful vote
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October 20th, 2023
Verified purchase

If I could give you a zero i would- I ordered the wrong lights but too expensive and a hassle to send them back

Thumbnail of user salenes3
California
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

There was a part that came broken. Still waiting to hear back from customer service on how this issue will be resolved.

Thumbnail of user markm5764
Louisiana
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

I love the grille but it came with a burn out led but the guys from led factory hooked me up with new lights that are coming in, in a few days.

Reason I chose this business:

Y’all had the grille that I wanted for a while now

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear Charles Z,
Thank you for being satisfied with our service.
Customer satisfaction is at the heart of everything we do, and knowing that you are happy with your purchase is the greatest reward for our efforts. We take pride in offering top-notch products that meet your needs and expectations.
Thank you for choosing us for your needs, and we look forward to serving you with the same dedication and quality in the future.

Thumbnail of user jasonk1844
California
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

These look well built and easy to attach to the factory wires.

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear Jason,
We are incredibly grateful for your kind words and positive review! It means a lot to our team to hear that you had a great experience with our product. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.
Thank you for choosing our business and for taking the time to share your feedback. If there's anything else we can do to assist you, please don't hesitate to reach out. We value your continued support and look forward to serving you again in the future!

Thumbnail of user josephs3549
California
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Picture of the item is misleading. I thought what I ordered came with everything shown on the page. Guess not!

Thumbnail of user bruceh611
California
2 reviews
0 helpful votes
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April 22nd, 2023
Verified purchase

The holes on my aftermarket wheels are too deep to work. With light installed, bolts aren't long enough to get a nut on

Reason I chose this business:

Looked good

Thumbnail of user edwardm1250
Illinois
3 reviews
0 helpful votes
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February 5th, 2024
Verified purchase

Easy and fast order and delivery. Easy to install and looks great.

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear Edward,
Thank you for taking the time to leave us positive feedback. We're thrilled to hear that you had a great experience with us. Your satisfaction is very important to us, and we are committed to providing you with the best possible service. We appreciate your business and look forward to serving you again soon. Please don't hesitate to contact us if you need any further assistance.

Thumbnail of user stephenh2434
Colorado
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

Fast shipping, as described on the visual side. Have not had a chance to install yet.

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear Stephen,
We appreciate your positive feedback! It means a lot to us. Our team is dedicated to providing excellent service and high-quality products. Thank you for choosing us, and we look forward to serving you again soon. If you have any questions or need assistance, feel free to reach out.

Thumbnail of user dawnt593
New York
1 review
0 helpful votes
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October 28th, 2023
Verified purchase

Overall, set was nice. Would have been nice to know that you need additional wiring items to make items work properly/continue to work properly.

Reason I chose this business:

Availability of buying everything in one package

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear Dawn Torbeck,

Thank you for your prompt response and for sharing your concern regarding the installation of the headlight combination. We understand that proper installation is essential for your satisfaction with our product.

We're pleased to hear that you've received the installation instructions we sent via email. These instructions are designed to provide you with clear guidance on the wiring and installation process. We believe that following these instructions will help you successfully install the headlight combination in your vehicle.

If you encounter any difficulties during the installation or have any questions about the provided instructions, please do not hesitate to reach out to us. We are here to assist you throughout the installation process and ensure that you have a seamless experience.

Thumbnail of user michaelo2237
Idaho
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

I received my product and due to defective front turn lights I could not use them I sent a message about it and never got a reply

Thumbnail of user garya1020
Massachusetts
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

I want to return part of my order and i have not received a straight answer yet. Part does not fit right and one light is broken.

Reason I chose this business:

They had better re views

Thumbnail of user josephp2417
Texas
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Led headlights fitted perfectly, but i have negative issue with. Called led FACTORY mart between the times was given, no return or answer

Thumbnail of user jeromyz1
Georgia
1 review
0 helpful votes
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November 22nd, 2022

Halo light started going out, but customer support assisted in getting new headlights sent out to me to replace.

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Thanks for your support! The tracking number of the new set of LED headlights and fog lights is 1Z3Y1882YW10893744 via UPS. Have a good day!

Thumbnail of user steveno659
California
3 reviews
0 helpful votes
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August 2nd, 2023
Verified purchase

? Shipping Time? Estimated Delivery date? Actual Delivery DATE?
Shopping is easy. At no time did I see when the product will arrive.

Thumbnail of user robertp4661
Texas
3 reviews
0 helpful votes
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May 29th, 2023
Verified purchase

I am a returning customer and have had very good dealings with customer both times and would recommend buying items with no worries.

Reason I chose this business:

Found item I wanted at a great discounted price and since I had zero issues in the previous purchases I will continue to be a customer.

Thumbnail of user timm1182
Florida
2 reviews
0 helpful votes
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August 26th, 2023
Verified purchase

Took less than an hour to install the lights on my Harley FLHTK, and they look great. Super bright. Really pop on the front of the bike.

Reason I chose this business:

Price and reviews.

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear Tim M,
Thanks for your encouragement.
We will continue to provide more brighter and better quality products. We hope you will accompany us on the way in the future.

Thumbnail of user edwardh246
Florida
2 reviews
0 helpful votes
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August 17th, 2023
Verified purchase

I was very happy with my purchase and I would recommend it to everyone. The price was a lot cheaper than other sites that I compared it to.

Reason I chose this business:

Better deal.

Thumbnail of user stephend1543
Maine
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

You messed up my order.
But I like the headlight
So I will keep it
The first oder last year was promt

Reason I chose this business:

Lucky guess

Thumbnail of user ralphs462
Ohio
3 reviews
0 helpful votes
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August 26th, 2023
Verified purchase

Waited forever for it to come and when it did everything is scratched up
I need to return for full credit

Reason I chose this business:

Constant adds on Facebook

Thumbnail of user renev115
Canada
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

The product itself is nice and easy to install. Only issues was the Raptor light. It was missing a connector cable to the battery.

Thumbnail of user dwaynew138
Pennsylvania
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Easy to install and looks good when installed.
Received many compliments as to how good it looks on my Tacoma.

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear Dwayne,
Thank you so much for your feedback! We're thrilled to hear that you found our product easy to install and that it looks fantastic on your Tacoma. It's always rewarding to know that our products are meeting our customers' expectations.
We're also delighted to hear that you've been receiving compliments on how good it looks! That's wonderful to hear, and we hope it continues to impress.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Thanks again for choosing our product. Enjoy your Tacoma!

Thumbnail of user thomasp1400
Florida
2 reviews
0 helpful votes
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June 9th, 2023
Verified purchase

The fog lights are not plug and play. Not that the manufacturer claimed they are but still are a bit complicated to install.

Thumbnail of user raphaelm80
Louisiana
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Both the ordering process and shipping was easy and timely. As described everything was plug and play - very satisfied!

Reason I chose this business:

Reviews on the website were positive and specific in detail, quite convincing!

Thumbnail of user alfredw110
North Carolina
1 review
0 helpful votes
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April 30th, 2023
Verified purchase
• Updated review

I ordered the recommended bulb, came quickly I like the durability of the product but does not fit properly

Reason I chose this business:

You popped up on Facebook

Shopping sucks I hate spending money
April 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

You popped up on Facebook

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From the business

LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.

Company Representative

Thumbnail of user davidm8274
David M.
Typically responds within 4 days

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