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LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
814 reviews
I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.
The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.
I am problems with the bluetooth going in and out, and i have the screws all the way in and ut seems im not getting enough light
I bought the goods several times. The goods correspond to the description and quality. Excellent store, I recommend buying goods there
Tip for consumers:
Fast & Free Shipping
Products used:
Led Headlights
Received lights quickly, and they were as ordered. No installation directions for fog lights. And directions for headlights were not great.
Better price than competitors.
They replaced my lights very much appreciated thank you for great service
Why can I not speak to someone? Getting scammed or what? Something is not right.when if at all will I even get emai back
Products used:
Haven't recieved anything. No information on if it's been shipped or not. Paid 75 dollars for 3-7 day shipping
* LED Factory Mart attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Rick, thanks for your support. We confirmed that your order has already been canceled and a full refund was issued. Have a good day!
Received order but not what I ordered I ordered headlight and mounting bracket but received 3 headlight set.
Have bought you before
Lights came as expected easy install look great. The design is great and the lights came as expected.
Awesome product
All was good until I unpacked my grill and didn't understand what the instructions were trying to tell me
Only people with the grille I bought, that I could find anyway
They worked as advertised and had no problem with installation
They had the product is was looking for
Dear James,
Thank you so much for your positive review and taking the time to share your experience with our product. It's wonderful to hear that we were able to meet your expectations and provide a great experience. We truly appreciate your support and value your feedback. If there's anything we can do to help you in the future, please don't hesitate to reach out. We're always happy to assist in any way that we can. Thanks again for choosing us and we look forward to serving you again soon!
The crash bar LEDs weren't worth putting on they were too dim. They weren't bright at all. Everything else was perfect
Excellent product and fast shipping. Very responsive on all inquiries..
GREAT PRICES AND PRODUCTS
Dear Matt,
Thank you for your kind words and positive feedback! We are delighted to hear that you are satisfied with our products/services. Your satisfaction is our utmost priority, and it drives us to continually improve and provide the best experience for our customers.
We truly appreciate your support and loyalty. If there is anything else we can assist you with, please don't hesitate to let us know. We are here to help!
Excellent place to buy accessories and the quality was Amazing everthing fit like a glove I recommend these products
Certain Grill caught my eye while on Facebook
Dear Steve,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.
The product was exactly what was presented and worked perfectly. Thank you 😊
Price and product
Dear Ray,
Thank you so much for your kind feedback!
We're thrilled to hear that the product met your expectations and performed perfectly. Your satisfaction is our ultimate goal, and we truly appreciate your support.
If you ever need assistance or have any questions in the future, please don't hesitate to reach out.
Quick and easy ordering through website. Immediate email confirmation received which i appreciate. Looking fwd to receiving my order. Thanks Kerry
Referred by dealership
Dear Kerry,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.
Easy installation did both our jeeps the look is awesome.
Heard about it though a Jeep group
Dear Jim,
We're delighted to hear that you found the installation process easy and that our product enhanced the look of both your Jeeps! Thank you for sharing your experience with us.
If you have any further questions or need assistance, feel free to reach out. We're here to help!
My grill was damaged in shipping. I used email to communicate with LED Factory Mart and my new grill was shipped with no problems at all.
I feel in love with my new front grille I even put it on without connecting the wires i just couldn't wait. Just need to connect the wires
I was looking up something similar like this until I ran into this website and found what i was looking for and they also have another thing I was looking for.
Overall happy with everything, I'm really good at wiring but would love to see some resistors installed for the people who aren't as skilled
The only place I could find after market blinkers that aren’t in my custom headlights already
Great LEDs for my Tacoma. Shipping as fast and the quality is well worth the price.
Dear Jason
Thank you for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience with our product/service. Our team works hard to provide excellent customer satisfaction, and your feedback motivates us to continue delivering exceptional quality. We look forward to serving you again soon.
After a slight problem with a delivery, my packages were sent immediately and delivered quickly.
Cause I love LED Factory Mart!
Easy installation, prompt delivery, quality product
Best deal I found
Dear David,
We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our product/service. Your satisfaction is our top priority, and we are committed to continuously improving to meet your expectations. Thank you for choosing us, and we can't wait to serve you again in the future.
Found the item I was looking for and the response was very good,it was shipped out right away
LED Factory Mart had the specific item I was after I’m quite satisfied with all aspects of dealing with them
Dear Ron,
Thank you for your wonderful review! We're delighted to hear that you found the item you were looking for and that our response was prompt. Our team works hard to ensure that we provide a seamless and efficient experience for our customers. We're glad to know that your order was shipped out right away, as we strive to process and dispatch orders as quickly as possible. We appreciate your feedback and your support. If there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us, and we hope to serve you again in the future.
A little longer than anticipated however once received well packaged
Great customer service, although the replacement was set from China, and took way longer than if it was shipped from the USA.
Used them in the past without problems with the products! This was the 1st time there was an issue with the rear LED on my Wife's motorcycle.
I think it was okay but it tuck to long to get my order
I like there products
I like there products
Gain trust and grow your business with customer reviews.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
Dear Chad,
Thank you so much for taking the time to write us a glowing review! We're thrilled to hear that you had a wonderful experience with our product. Our team is dedicated to providing exceptional service and we're delighted to see that our efforts have paid off.
We really appreciate your business and your feedback. If you ever need anything in the future, please don't hesitate to reach out. We're always here to help in any way that we can.
Thank you again for choosing us, and we hope to have the opportunity to serve you again soon!