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LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
814 reviews
I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.
The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.
Delivered in a timely fashion have mt yet installed them
Good price and products
Ordered, received have not had a chance to install
Bought a jeep and these are the lights that were installed.
If you need help, forget it. You can't reach these MFers at all and their web site is NOT SECURE! Don't Buy From China!
Was very easy to install, and look great. And I can see so much better when backing up.
Won't refund your money. I have been waiting 2 month's for mine. I keep being told it's processing.
Hi Deborah, thanks for your support. We have confirmed with customer service that you opened the case from the bank before we issue the refund. The money has been frozen by the bank and we cannot issue a refund. Your bank will issue the refund after the case is solved. Please wait for patience and contact your bank for the refund progress. Thanks.
Easy to install and works great. Brought me dim light to bright light
Good Reviews
Dear Steve,
We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our product/service. Your satisfaction is our top priority, and we are committed to continuously improving to meet your expectations. Thank you for choosing us, and we can't wait to serve you again in the future.
Had a bit of a problem initially but customer service was great in helping me- very happy!
Dear Carolyn N,
Thank you for being satisfied with our service.
Customer satisfaction is at the heart of everything we do, and knowing that you are happy with your purchase is the greatest reward for our efforts.
Had a low beam Led go out in my headlight. It was under warranty and the light assy. Was replaced
Cost of light assy.
Dear JEFF,
Thank you for bringing the issue with your low beam LED to our attention, and we appreciate your patience as we work to resolve this matter. Your satisfaction is of the utmost importance to us.
We are pleased to inform you that your low beam LED issue falls under our warranty coverage, and we have already taken the necessary steps to arrange for a replacement light assembly to be sent to you. This replacement will ensure that your vehicle's lighting is restored to its optimal performance.
Once the replacement arrives, we kindly request that you follow the installation instructions provided or consult with a professional if needed to ensure a seamless installation process.
If you have any questions or require further assistance throughout this process, please do not hesitate to contact our customer service team. We are here to support you every step of the way.
Outstanding headlight. Very bright. Makes te stock LED headlight look like crap. Matched it up to my buddies $800.00 Custom dynamics headlight. They are the same brightness. Thanks
Product looks great. Pretty bright. I think a bit too bright for some on coming cars.
Dear Susan,
Thank you so much for your positive feedback! Your satisfaction is our ultimate goal, and we're thrilled that we could meet your expectations.
Your feedback motivates us to continue delivering the best possible products and service.
Love the light it works great, would have been 5 stars but the outside lens was cracked..
I love my new gas cap. It looks amazing! I used an expert. That was great also!
Price and fast service.
Dear RICHARD,
Thank you so much for your kind words! We're thrilled to hear that you love your new gas cap and that it looks amazing on your vehicle. We're also glad to hear that you found our expert assistance helpful—it's always our goal to provide the best support possible to our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thanks again for choosing our business. Enjoy your new gas cap!
Quick easy looks great,friends liked how they looked.
There's a need to clearly ID the app in the Apple Store that needs to be downloaded and used to change the lights color.
Found on line
Hi Brian W,
Thank you for your feedback.
Our instruction manual has a clear APP QR code. Please download the APP by scanning the QR code.
Great price hope product is like it shows. Customer service was great on answering my question
Product. I would like to get a video on how to install the grill
Great price hope product is like it shows. Customer service was great on answering my questions
Great customer service and you definitely get what you order
Dear Angela,
Thank you for your wonderful feedback! We are delighted to hear that you were satisfied with our customer service and that you received exactly what you ordered. Your satisfaction is important to us, and we strive to provide excellent service and accurate deliveries. We look forward to assisting you again soon.
The delivery guy charged me 90$ on top, however I purchased the order with shipping included
Not all parts were included in kit, now have to find the missing parts somewhere else
Muy order has been shipped and received on time. The product is as described. Excellent product!
Reviews are very good!
Had what I needed for my Tacoma.No other company had what I needed.
They will fit my 2022 Tacoma, and will better driving in the snow.
Dear Steve,
Thank you for your kind feedback! It means a lot to us that you had a positive experience. Your satisfaction is our ultimate goal, and we are delighted that we were able to meet your expectations. We truly appreciate your support and look forward to serving you in the future.
So far so good.still in box. Waiting for xmas.will have to let you know
Need quality easy to install lights
Dear Nicki,
Thank you for taking the time to share your wonderful shopping experience with us! We greatly appreciate your feedback and are thrilled to hear about your positive encounter with our products and services.
Thank you once again for choosing us, and we look forward to serving you in the future!
It was really easy, fast shipping and the best decision I've made. I highly recommend.
I seen these headlights on other jeeps and loved them, and you guys have a better deal.
Dear Carolyn D.
Glad that you are satisfied with the purchase and service, which means a lot to us. We will continue to provide you with excellent services in the future. Look forward to seeing you again in the near future.We wish you all the best.
Gain trust and grow your business with customer reviews.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
Dear jean,
Thank you for taking the time to share your wonderful shopping experience with us! We greatly appreciate your feedback and are thrilled to hear about your positive encounter with our products and services.