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LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
814 reviews
I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.
The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.
Great prices, excellent service! Quality products!
Shopped here before
Shopping was easy and only took a few days to receive them
Look great and easy to install
Dear Jimmy S,
We wanted to take a moment to express our heartfelt gratitude for your wonderful feedback. Your kind words about our products are truly appreciated, and they inspire us to continue delivering great quality products to all our valued customers.
This company has the best quality and prices for your needs
Product and pricing
Dear James G,
Thank you for taking the time to deliver positive feedback on your experience.
With your encouragement, we will continue to improve the high quality and commodity innovation route, and set a reasonable price. We hope you will accompany us on the way in the future.
It was a good experience got my order way faster then expected
Dear Zach H,
Thank you so much for your positive feedback!
We also appreciate your kind words about our prompt delivery service. We strive to ensure that you receive your orders quickly and hassle-free.
Should you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.
Great experience looks perfect on my jeep gladiator
They had the product I was searching for
Dear Andrew H,
Thank you for being satisfied with our product.
Thank you once for choosing us, and we look forward to serving you in the future!
Quick and easy to order plus half of the price of the other guys. Plug and play.
Received in a timely manner. Plugged in and works great!.
Awesome product! Would buy again! Colors are awesome!
Dear francois n,
Thank you so much for your fantastic feedback! We're thrilled to hear that you're enjoying our product and that the colors have met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you're pleased with your purchase.
Thank you once again for choosing us, and we can't wait to have the opportunity to exceed your expectations again!
Took about 10 days since my order to actually ship
Had a coupon along with the product where i didnt find it much else where
Dear Joey L,
Thank you for your feedback.
Firstly, we would like to extend our sincere apologies for the delay you experienced in the processing and shipping of your order. Your time is important to us, and we deeply regret any inconvenience this may have caused you.
We understand that prompt delivery is crucial, and we offer multiple transportation options to accommodate our customers' preferences. In your case, your order was shipped using FedEx, with an estimated delivery time of approximately 7-10 working days.
For more detailed information regarding our shipping policies and delivery times, please refer to the following link: Link to Shipping Policy
We genuinely appreciate your understanding and patience during this time. If you have any further questions or require additional assistance, please do not hesitate to reach out to our customer service team. We are here to support you in any way we can.
Warm regards,
Customer Service Team
Led Factory Mart
Lights got here pretty quick. Haven't got them installed yet. The instructions looks pretty easy.
You had the product I was looking.
There were no instructions for installing the fog lights
Dear Curtiss W,
Thank you for reaching out to us with your feedback. We genuinely appreciate your input, and we're committed to ensuring a smooth and successful installation process for you.
We're sorry to hear that you didn't receive the installation instructions with your fog lights. To address this promptly, we've already sent the installation instructions to your email. Please kindly check your inbox, including your spam folder, in case the email was filtered there.
If you have any further questions or need additional assistance with the installation, please don't hesitate to reach out. Our team is here to support you and provide any guidance you may require.
This headlight was purchased for my motorcycle and it's much brighter than my factory headlight.
Wiring didn't work wrong connector then they don't flash
Dear Rick J,
We appreciate your feedback, and we are delighted to have been able to assist you in resolving your issue. Your satisfaction is our top priority, and we are committed to providing you with the best possible service.
We understand that communication via email is essential for addressing any further questions or concerns you may have. We have reached out to you via email to continue our support and ensure that all your needs are met.
If you have any inquiries or require assistance, please do not hesitate to contact us at support@ledfactorymart.com. Rest assured that we are dedicated to responding to your emails promptly, typically within 24-48 hours.
Once again, thank you for choosing. We look forward to assisting you further and providing you with a seamless experience.
Warm regards
Customer Service Team
Led Factory Mart
Was great and easy to find easy to put in. Will recommend this to everyone who wants it
First choice
Waiting for new Bumper before completing my install.
Had the best looking Grill through out my search.
Your return policy is the worse o ever experienced. I had to pay $100 to return your product.
Very easy online ordering, love how it's explains what you need for headlights
Christmas gift for my daughter
Dear Renae B,
Thank you so much for taking the time to share your feedback with us!
We greatly appreciate your understanding and we look forward to serving you in the future!
Good experience with buying my lights good prices and good quality lighting thank you
For safety when riding
Smooth and fast transaction. A one of a kind product
Had exactly what I was looking for
Exactly as described. Easy install.thanks for the prompt delivery.
Dear Matthew M,
Thank you for your strong support. With your encouragement, we will make more products.
Look forward to serving you again.
Awesome product! Job well done! Gave my truck a modern cool look.
Very easy and professional
Quick delivery and amazing product
Gain trust and grow your business with customer reviews.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
Dear Alan D,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Look forward to serving you again!