• LED Factory Mart

LED Factory Mart

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Overview

LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 74.8%
Positive
247
Neutral
28
Negative
55

Instant Feedback

814 reviews

12
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How would you rate LED Factory Mart?
Top Positive Review

“Great product”

Luke B.
10/21/24

I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.

Top Critical Review

“Disappointed…”

Dexter P.
9/1/24

The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.

Reviews (685)

Rating

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Reviews that mention popular keywords

fog lights (39) factory mart (36) customer service (69) installation instructions (22)
Thumbnail of user wilsonc138
Florida
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

The process was Quick and easy, simple to install.

Thumbnail of user brianb3978
Nevada
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I received my order in a timely manner, but the lights are not working

Reason I chose this business:

Found tLED Factory online and the pricing was reasonable.

Thumbnail of user adamc993
Ohio
2 reviews
0 helpful votes
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April 22nd, 2023
Verified purchase

Never got my discount applied to this order………very disappointing

Thumbnail of user johnl6223
Louisiana
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Product great as advertised. Tracking shipment was a bit unorthodox

Reason I chose this business:

Getting a newer 4runner

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear John,
Thank you for sharing your experience with us. We're delighted to hear that you found the product to be great and as advertised.
We apologize for any inconvenience you experienced with the tracking of your package. We strive to provide a smooth and transparent shipping process, and we're sorry if this was not the case in your situation.
According to our customer service's communication with you via email, your order has been successfully canceled, and a refund has been issued to you. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you in any way we can.

Thumbnail of user yolandah79
Singapore
1 review
0 helpful votes
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September 3rd, 2020

Great products not readily available elsewhere. Customer service, product and site excellent!

Thumbnail of user josej480
California
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Item was received damaged with scrapes and a gouge on the plastic

Reason I chose this business:

I have pitched led lights before

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Dear Jose,
Thank you for your patience and understanding regarding the issue with your recent purchase. We sincerely apologize for the inconvenience caused by the damaged item.
We have processed your refund as requested. You should see the refund reflected in your account within 3-5 business days. There is no need to return the damaged item.
And we value your business and hope to have the opportunity to serve you again in the future. If you have any further questions or need assistance, please do not hesitate to contact us.
Thank you for choosing us.

Thumbnail of user dougw481
Colorado
2 reviews
0 helpful votes
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May 19th, 2023
Verified purchase

Wonderful experience. Quick shipment and great products.

Thumbnail of user karis222
Arizona
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

Everything went joust as planned.it was very easy to install and looks great.

Thumbnail of user randalls320
California
2 reviews
0 helpful votes
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February 24th, 2023
Verified purchase

So far very smooth. I have not used them at night yet but they look awesome.

Reason I chose this business:

Ad. Lights look nice
Lumens were close to the numbers I was looking for.

Thumbnail of user davidm8274
David M. – LED Factory Mart Rep

Hi Randall, thanks a lot for your positive review. Have a good day!

Thumbnail of user jasont1660
Canada
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Website was super easy to find what you want and the product fit perfectly. I'll buy again for sure

Reason I chose this business:

They had what I was looking for.

Thumbnail of user matthewc1919
New York
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Very pleasant………………………………………………………………,,,,,,,,,,,,,

Thumbnail of user jasonw2173
Florida
3 reviews
0 helpful votes
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June 13th, 2023
Verified purchase
• Updated review

The brightest freaking light I've had, absolutely love it

Reason I chose this business:

They have been of the best quality and best prices

Awesome
March 24th, 2023
Verified purchase
• Previous review

Very easy to navigate and leds were extremely easy to replace

Thumbnail of user luisc880
Alabama
3 reviews
0 helpful votes
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March 2nd, 2023
Verified purchase

Didn't install it yet.
They looks good though
I'll see

Reason I chose this business:

Quality & price

Thumbnail of user robina500
Tennessee
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Fast shipping with no damage to packaging or product.

Thumbnail of user johnh8451
Georgia
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Easy, user friendly site. Product was as advertised and good quality. Perfect fit

Thumbnail of user toddm912
Pennsylvania
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

Haven't had a chance to open or use as it is for my son's birthday.

Thumbnail of user vincentv263
New Mexico
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Extremely slow shipping with no updates, then the tracking number changes without notice.

Thumbnail of user darleneg317
Georgia
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Fast and easy website. Love the doors I bought. Will definitely continue purchasing from them!

Thumbnail of user barryh456
North Carolina
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Fit was perfect, looks great! Very pleased with quality and finish.

Reason I chose this business:

Internet search

Thumbnail of user roberte2062
Oklahoma
2 reviews
0 helpful votes
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March 20th, 2023
Verified purchase

Everything was awesome.The lights look great and even better at night.

Reason I chose this business:

Product looks like good quality stuff.

Thumbnail of user jeffreyb1764
Virginia
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Quick and easy transaction, will buy from again if product is very good

Reason I chose this business:

Reviews and recommendations from fellow jeep purchaser

Thumbnail of user allanh199
Canada
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Meh….slow shipping………………………………………………………………………………………

Thumbnail of user eliudr8
Wisconsin
2 reviews
0 helpful votes
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April 27th, 2023
Verified purchase

Real nice fog lights, I really like them specially the turn signal feature

Reason I chose this business:

Good prices

Thumbnail of user stever1799
California
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Great experience, fast shipping, items are better than expected.

Reason I chose this business:

Good comments

Thumbnail of user jeromea89
Canada
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Fits perfectly and has a draw string to keep the cover blowing off

Reason I chose this business:

Great price

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From the business

LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.

Company Representative

Thumbnail of user davidm8274
David M.
Typically responds within 4 days

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