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LED Factory Mart has a rating of 3.5 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 28th among Auto Parts sites.
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I wish there was an instruction manual included on how and where to attach the extra wires to. As well as a guide on how to adjust the height of the new headlights
Got the product with no instructions on install. Emailed them and after days of waiting received an email with a YouTube video. The video was vey poorly made, not professional. I wrote back and said it wasn't recommended to install unless you were a professional. I don't need to be if there are good instructions.
I am very hesitant because sending payment to a Chinese name, but had great reviews.
Excellent customer service and products. They go above and beyond to help you find what you want!
Package was missing the grounding clamp; the positive add a fuse wire was faulty; I ended up having to buy both to make this work.
Great lighting. Instal a bit tough but worked it out. Extremely bright at night and have worked flawlessly since install. Super fast delivery.
Lights are great. Except they cause my signals to rapid flash. I tried to contact Led Factory Mart and 2 weeks later I still have not received a response. I also spent the day calling them and would only receive a voice mail. After dozens of calls I left a voicemail and still haven't received call call back. There was NO talking to anyone in the company. Even tried to contact them on messenger. Still no reply. So I. The end the lights are sitting on my tool box and I went and bought a set of Custom Dynamics for the front and back to replace these and they worked perfectly right out the box.
Looks great. Haven't had a chance to use yet. Will let you know if it works like it is supposed to
Its actually pretty smooth, didnt have what I first ordered, but the option given to me in my opinion was even better, the tail lights look great!
The process was Quick and easy, simple to install.
Took almost 2 weeks to get them to ship overall the item I received was impressed with the quality
My orders arrived but it took longer than I expected. Products seem to be good quality. The test of time takes time.
Great experience and product is amazing. Lights are bright at night
Very easy and professional
Quick delivery and amazing product
The shipping times are awful, nearly three weeks is way too long to wait.
I received my lights, easy to install even for someone like myself. I was given my discount that originally didn't occur at the time of checkouts.
The lights are insanely bright!
I wasn't given the opportunity to enter my 15% discount.
We really love the lights, the are a perfect fit for the jeep!
Answer: Extremely difficult! You get an auto-reply they received your emails, but no one actually emails you back. Their hotline is only open 4 hours a day. They respond one time a day on FB Messenger, at 2am when most people are asleep and can't continue a conversation. Extremely ridiculous.
Answer: I just installed them. Everything is plug and play, and everything went together without modification which is nice for my 16 Jeep Wrangler Unlimited.
Answer: Scam! Worst customer service I've ever experienced! They STILL haven't replaced a defective headlight even though I'm under a 1 year warranty.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.