Plug and play, no issues installing, factory replacement, true fit
Easy to place order! Can't wait to install the lights. Quick delivery!
Dear Lee,
Thank you for your wonderful feedback!
We're delighted to hear that you found the ordering process easy and the delivery quick. We appreciate your continued trust in our products and are thrilled to know you've had great experiences with our high-quality items in the past.
If you need any assistance with the installation or have any questions, please don't hesitate to reach out. Enjoy your new lights!
Second time getting them, hopefully they last more than a year.
Dear Ralph,
Thank you for bringing this issue to our attention, and we apologize for any inconvenience you've experienced with your recent purchase.
We're sorry to hear that you're experiencing difficulties with the light you received. As part of our commitment to customer satisfaction, we're pleased to inform you that your purchase is covered by our two-year warranty.
We have already arranged to send a replacement light to you, which should arrive shortly. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
The quality is very good and it was very easy to install
Dear Mauricio,
Thank you for your kind words and positive feedback! We are delighted to hear that you are satisfied with our products. Your satisfaction is our utmost priority, and it drives us to continually improve and provide the best experience for our customers.
We truly appreciate your support and loyalty. If there is anything else we can assist you with, please don't hesitate to let us know. We are here to help!
Took a while to get it but it works great. Would use them again
Dear Matt,
Thank you for your positive feedback! Your satisfaction is our top priority and we are thrilled to know that you had a great experience with our company. If you need any further assistance or have any questions, please don't hesitate to contact us. We appreciate your business and look forward to serving you again soon.
Good for the price. But they do flicker. So I need to find some sort of anti flicker for them.
The tracking and shipping are terrible with this CO.
Dear Curt,
We're truly sorry to hear about your experience with our tracking and shipping services. Your satisfaction is important to us, and we apologize for any inconvenience caused by our communication shortcomings. We're committed to improving our processes to better serve our customers in the future. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out. We appreciate your feedback and the opportunity to make things right.
It's bright and easy to install im the first one to got that grilled
Dear Charles,
Thank you so much for your positive feedback! We're delighted to hear that you found our product the installation process to be easy. Your satisfaction is our ultimate goal, and we're thrilled that we could meet your expectations.
I received the product and I am impressed with quality Abd pricing. Both excellent
Dear greg v,
We wanted to take a moment to express our heartfelt gratitude for your feedback.
If you ever have any questions, need further assistance, or want to explore more of our offerings, please don't hesitate to reach out.
They LED's look great on my Tacoma grill! They reached me in good time!
So far so good.still in box. Waiting for xmas.will have to let you know
Dear Nicki,
Thank you for taking the time to share your wonderful shopping experience with us! We greatly appreciate your feedback and are thrilled to hear about your positive encounter with our products and services.
Thank you once again for choosing us, and we look forward to serving you in the future!
Easy as pie right part right price shipping on time,instructions could be printed better
It was easy to navigate. It only took me a couple of hours to get it together.
Dear Charles,
Thank you for your feedback!
We're glad to hear that you found our product easy to navigate and that the assembly process was straightforward. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope you enjoy your new setup!
Received. Only thing I would add is tracking or at least email saying it shipped.
Dear Vaughn,
Thank you so much for yourfeedback. We will send email to customer when the order ships.
Your satisfaction is our greatest reward. We look forward to providing you with the same excellent service in the future. Thank you for being a valued customer!
Package came as expected, no problem with the install. I'm happy.
Dear Alfonso,
We're delighted to hear that you had a wonderful experience with us! Your positive review means the world to our team and inspires us to keep up the great work. Thank you for choosing us and for taking the time to leave your feedback. We can't wait to welcome you back again soon!
Was aggressive and set up to confuse the customer. I am not pleased with my experience.
Dear John,
Thank you for your feedback.
We're truly sorry to hear about your disappointing experience. Providing a positive and straightforward customer experience is very important to us, and we regret that we didn't meet your expectations. We appreciate your honesty and will use your feedback to improve our service.
If there's anything specific we can do to address your concerns or assist you further, please don't hesitate to reach out. We value your business and hope to better serve you in the future.
Grill was delivered on time (about two weeks). It fit correctly and looks good.
Dear Charles,
Thank you for your positive feedback! Your satisfaction is our top priority and we are thrilled to know that you had a great experience with our company. If you need any further assistance or have any questions, please don't hesitate to contact us. We appreciate your business and look forward to serving you again soon.
It was great, except I don't like having to leave certain kind of feedback.
Dear Dan,
Thank you for your feedback!
We're glad to hear that overall you had a great experience. We appreciate all types of feedback as it helps us improve our products and services.
If there's anything specific you would like to share or discuss further, please feel free to reach out. We're here to listen and assist you in any way we can.
Great experience, highly recommend, shipping was fast. Product was exactly as advertised
Dear Kyle,
Thank you for your kind words! We appreciate your feedback and are happy to hear that you had a positive experience with our product/service. Your satisfaction is our top priority, and we are committed to delivering exceptional quality and value. We look forward to serving you again and exceeding your expectations.
Answer: Extremely difficult! You get an auto-reply they received your emails, but no one actually emails you back. Their hotline is only open 4 hours a day. They respond one time a day on FB Messenger, at 2am when most people are asleep and can't continue a conversation. Extremely ridiculous.
Answer: I just installed them. Everything is plug and play, and everything went together without modification which is nice for my 16 Jeep Wrangler Unlimited.
Answer: Scam! Worst customer service I've ever experienced! They STILL haven't replaced a defective headlight even though I'm under a 1 year warranty.
LED Factory Mart has a rating of 3.3 stars from 744 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 30th among Auto Parts sites.
Dear
Thank you for the outstanding 5-star review! We are so glad to hear that you had a wonderful experience with our product. Our team works diligently to ensure customer satisfaction, and your positive feedback validates our efforts. Your review motivates us to maintain the high standards we strive for. If you have any questions or need further assistance, please feel free to contact us. We appreciate your support and look forward to serving you again soon!