- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
814 reviews
I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.
The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.
Purchased these to replace OE headlights, and what a difference. Very happy with that. I inadvertently ordered fog lights that I do not need for this particular vehicle and I can't return them because it was part of a set, and the restocking fee is too high.
Prior experience ordering for another vehicle
I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.
Great deal and good reviews
Dear Luke,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.
The product.
Dear Dexter,
We apologize for the inconvenience and disappointment caused by the scratches and gouges on your rack. We strive to provide high-quality products and it is unacceptable for you to receive a damaged item.
We have forwarded your concerns to our customer service team and they will be in touch with you shortly to address this issue. And we will work towards finding a resolution that meets your satisfaction.
Thank you for bringing this to our attention and we appreciate your feedback. We hope to have the opportunity to make this right and restore your trust in our products.
Great customer service, responsive and helpful. 4runner cover keeps the tree sap and pollen off, fits well and comes off and on easy. A little bigger storage bag would be nice, but it fits. You just have to roll it up tight. 2010-2013 Smoked Side Mirror Sequential Signals look great, plug and play, easy install. Hardest part is getting the mirror caps off.
Dear Adam,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
One it took forever to receive my order. It can from China, and was tied up in Dallas.
Two. Only one of my two lights work
The good part you did respond and ask for a video showing you this. I'm not in the mood to take out my regular bulb, put your non working bulb in, then take it out, and put my working regular bulb in on the chance you will make good on the bad bulb. Then wait till spring to get a replacement.
Four, I can say I have previously ordered a headlight, and road lamps from here and did not experience problems.
Because I previously purchased from you
Dear Lou A.
We apologize for the inconvenience you experienced with your recent order. We understand that it must have been frustrating to receive only one working light and to wait for your order to arrive. We are sorry for any delay that may have occurred in the shipping process.
We appreciate the feedback you provided, and we will use it to improve our products and services. We are glad to hear that you have had positive experiences with our products in the past.
We have reached out to you via email to address the issue with the non-working light. We would be more than happy to replace the faulty light for you. Your satisfaction is important to us, and we want to make things right.
Thank you for bringing this to our attention. If you have any further concerns or questions, please don't hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.
I received the lights gor my 2013 tacoma grill and attempted to install them to fing out the clips are cheap and just washing m truck would probably knock them out of tge grill. Then with my auto driving lights I can't hook them up the way I'd like to. I tried to do a return and that is an even bigger problem.
So save yourself the the trouble and just don't waste your time and money here.
I was interested in the strobe light feature
Dear Robert,
We are sorry to hear about your experience with our lights. We take customer feedback seriously and appreciate you bringing this issue to our attention. We strive to provide high-quality products and it is disappointing to hear that the clips were not up to standard.
In regards to the installation of the auto driving lights, we apologize for any inconvenience caused by the limitations in hooking them up the way you would like. We understand how important it is for our customers to have products that meet their expectations and we will take your feedback into consideration for future improvements.
We have reached out to you to process the return and we are committed to resolving this issue to your satisfaction. We apologize for any inconvenience caused and appreciate your understanding. If there is anything else we can do to assist you, please do not hesitate to contact us. Thank you for your feedback.
The one year warranty process came in handy when I unfortunately found a fault with one of my head lights. Mr. Matthews was very responsive throughout the entire replacement process and I received my headlight quickly and free of charge!
They had exactly what I was looking for in terms of custom headlights for my 2020 Jeep Wrangler.
Dear Sabrina,
Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Our team works hard to provide the best service possible, and it's always great to know that our efforts are appreciated.
We strive to make every interaction with our customers a pleasant one, and it is reviews like yours that motivate us to continue providing excellent service. Your feedback is incredibly valuable to us, and we will be sure to share it with our team.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We are always here to help and want to ensure that you have the best experience possible.
Thank you again for your kind words and for choosing to support our business. We look forward to serving you again in the future!
The front ones are great, no hyper flash but the rear ones need to be 1156 and not 1157… I thought the price was still good just for the fogged lens covers and front ones that worked great… gave the back ones to my friend which are brake lights, not turn signals
Dear Dean,
We are glad to hear that you are enjoying the front LED lights and that they are working well for you without any hyper flash issues. We apologize for any confusion regarding the rear lights needing to be 1156 instead of 1157. We appreciate your feedback and have taken note of your suggestion for future improvements.
We would like to inform you that we also have 1156 lights available for purchase, so please feel free to contact us if you would like to exchange your current rear lights for the correct ones. We strive to provide high-quality products to our customers, and we want to ensure that you are completely satisfied with your purchase.
Thank you for choosing our products and for sharing your experience with us. We value your business and hope to continue serving you in the future. If you have any further questions or concerns, please don't hesitate to reach out to us.
I've started a return authorization and asked for a replacement. The packaging was so bent, the metal hood scoop insert could not even be removed. I will hopefully get a satisfactory replacement and successful return.
Dear Michael,
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with your order. We understand how frustrating it can be to receive a damaged product, especially when it affects your ability to use it. Your experience is important to us, and we are committed to making this right.
Our customer service team is here to assist you throughout this process.
We take issues like this seriously, as they help us improve our packaging and shipping processes. Your feedback is invaluable in helping us enhance our services and prevent similar situations in the future.
Thank you for your understanding and patience as we work to resolve this matter. We look forward to providing you with a satisfactory replacement and restoring your confidence in our products. If you have any further questions or concerns, please don’t hesitate to reach out.
Doing some research into replacement fogs on my TACO OR i had done the usual replacement bulbs to yellow fogs, they where good but they didn't have an impact on lighting functionality or an aggressive look. After looking into many of the over priced options happened to stumble up LFM read up on the product watched there info on the product wish there where videos on people installing finally found 1. After going back & forth for a week I pulled the trigger. Install was not to difficult took my time & plugged it all up. The next day on the way to work WOW wasn't expecting such a difference. Very happy!
A good product should be that no matter who slaps there name on it, i prefer a product that works & does it reliably over a name to justify an extra $200 for the same product. LFM came in at a reasonable price that looked & performed just like other over priced lights.
Dear Alfie,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Poor over all product and packaging. Webpage says it fit TJ Wrangler 2003 but the light they send has 4 wire and my Jeep wire harness is a 3 wire circuit. Not compatible with Wrangler TJ. Asking for RA# for refund.
Price but you get what you pay for. A box with 2 light assemblies. Nothing else.
Dear Dave,
We are sorry to hear about your experience with our product. We strive to provide accurate information on our website, but it seems there was a compatibility issue in this case. We apologize for any inconvenience this may have caused. Our customer service team has reached out to you to assist with the return process and provide a refund. We value your feedback and will use it to improve our product listings and packaging in the future. If you have any further questions or concerns, please do not hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.
Received the order but I didn't get them on because we're out of town in untill We got back from vacation. One life is defective for my heritage Softail. The back lights for the triglide ultra do not fit! I would like someone to contact me with resolve this issue. I sent pictures emailed and called. However I have not got no response.
I have bought from LED before and everything went extremely well.
Dear Glen,
Thank you for bringing this issue to our attention and we sincerely apologize for any inconvenience this may have caused. We are truly sorry to hear that you experienced difficulties with the lights for your heritage Softail and triglide ultra. Our team takes great pride in delivering high-quality products and it is disappointing to learn that there was a defective item in your order.
We have received your email. We understand the frustration this may have caused and assure you that we are working diligently to resolve this matter as swiftly as possible. Our customer service team will be in touch with you shortly to discuss potential solutions and ensure your complete satisfaction.
Once again, we apologize for any inconvenience and appreciate your patience and understanding as we work to rectify this issue. Your satisfaction is our top priority and we are committed to ensuring that you receive the quality products you deserve. Thank you for choosing our company and giving us the opportunity to make this right.
I have the Raptor lights for my sr5 4runner installed. Look good. I have the fuse adaptor connected with the oem injector fuse so as to have the lights on at all times. Is there a better recommendation on which fuse to run it on. Sr5 4 runner. Thanks!
Dear Parker,
Thank you for your 5-star review and for choosing our Raptor lights for your SR5 4Runner! We're glad to hear that you're happy with how they look on your vehicle.
For any install questions, please feel free to contact out customer service support@ledfactortmart.com. We will do our best to help you solve it.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
This is my third set from LED Factory and all orders have been perfect! Easy to communicate with and fast delivery. Everything has been exactly as described on website. Would highly recommend
Previous customer
Dear angela,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service and it is always great to hear when we succeed in making our customers happy.
Your feedback is incredibly valuable to us and we appreciate your support. We hope to continue exceeding your expectations and providing you with the excellent service you deserve. If there is anything else we can do for you, please do not hesitate to reach out.
Thank you again for your review and for choosing us. We look forward to serving you again in the future!
Buy American only, make America great. I didn't realize this company was in Hong Kong, was going to return the product, but have to pay shipping & restocking fee, just not worth the hassle.
I didn’t, my spouse did
Dear Joan,
We apologize for any confusion regarding the origin of our products. We do have a US warehouse for quicker shipping and returns within the United States. We take pride in the quality of our American-made products and strive to make our customers happy. If you are not satisfied with your purchase, please contact us and we will be happy to assist you with a return from our US warehouse. Your feedback is important to us and we appreciate the opportunity to address any concerns. Thank you for supporting our business.
Nice lights and fit decent but i should have known they weren't made in the usa,also found them on ebay for almost a hundred dollars less after i had already received these!
Popped up on Facebook news feed
Dear David,
Thank you for your feedback. We are glad to hear that you are happy with the lights and the fit. We apologize for any confusion regarding the origin of our lights. Rest assured, our lights are manufactured with high-quality materials and are designed to provide excellent performance.
We also appreciate you bringing up the pricing issue. We constantly strive to offer competitive pricing to our customers. Our lights have a 2-year warranty to ensure your satisfaction and peace of mind with your purchase.
If you have any further questions or concerns, please do not hesitate to reach out to us. We value your business and hope to continue serving you in the future.
The item ordered I assumed was a stateside co. Probably. The address for LED STORE IS, but had I known that once ordered the product was shipped from overseas, no bought China, as a retired/disabled Veteran, I WOULD NOT HAVE ORDERED THROUGH YOU! The product was packaged well, but never again...
Thought it was fairly large and reputable, should have known FACEBOOK ADD, never again
Dear Michael,
We apologize for any confusion regarding the origin of your product and understand your concerns as a retired/disabled Veteran. We strive to provide quality products at affordable prices. Rest assured that we take the utmost care in packaging and shipping all of our products to ensure they arrive safely and in a timely manner.
We appreciate your feedback and take it seriously. We have sent an email to you to further explain and address any additional concerns you may have. We value your business and would like the opportunity to make things right for you.
If there is anything else we can do to assist you or if you have any further questions, please do not hesitate to reach out to us. We are here to help and want to ensure your complete satisfaction with your shopping experience. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again in the future.
Purchased this item with the expectation of receiving a less savory item than I could see advertised. Very pleased with the outcome. Shipping was on time and the product installed very easily.
Specific design for my 4runner
Dear Jesse,
Thank you so much for this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide top-notch service, so it's always gratifying to know that our efforts are appreciated by our customers. Your kind words are truly encouraging and motivate us to continue delivering the best possible service to all of our clients.
If you have any friends or family members who may benefit from our services, please don't hesitate to refer them to us. We would love the opportunity to help more people and make a positive impact in our community.
Thank you again for taking the time to share your feedback. Your support means the world to us, and we look forward to serving you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Our new lights fit great! We were worried about all the chatter about how they don't fit and then the fairing won't go back on, well none of that is true. LED factory Mart is the way to go!
Dear Nathan,
We are delighted to receive your positive feedback! Thank you for taking the time to share your 5-star experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
Believe that I'm going to have to take a loss on this product. I'm going to gift it to another person and hopefully it'll be able to be installed on an SR or SR5.
Thought that they would have a good product with great installation instructions. I was 100% wrong.
Dear Salvador,
We are sorry to hear that you are experiencing difficulties with the product you purchased. We are committed to ensuring that all our customers are satisfied with their purchases, and we would like to assist you in resolving this issue. Please reply to our email with any specific concerns or questions you have regarding the installation on an SR or SR5, and we will do our best to provide you with the necessary support. Alternatively, you may also reach out to our customer service team for further assistance. We appreciate your patience and understanding, and we look forward to helping you with this matter.
Not the easiest to set up definitely recommend having someone around that has some wiring knowledge but definitely worth it
Dear Andrew,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
I ordered both the air mattress and crossbars for my roof rack. Both work perfectly with easy to understand directions.
Value and selection
Dear Ronald,
Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience with our product. Providing outstanding customer satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional products to all our valued customers. If you have any further questions or need assistance, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
I ordered the 9-Inch Sharingan RGB Halo LED Headlights. The arrived fairly quickly. No instructions but when I contacted the company they sent them via text and how to download the app
Price, shipping cost, and they had the item I wanted that fit my jeep
Dear Michelle,
Thank you for the outstanding 5-star review! We are so glad to hear that you had a wonderful experience with our product and service. Our team works diligently to ensure customer satisfaction, and your positive feedback validates our efforts. Your review motivates us to maintain the high standards we strive for. If you have any questions or need further assistance, please feel free to contact us. We appreciate your support and look forward to serving you again soon!
Great customer service 👏. Made the Toyota tacoma look so much better and provides alot of extra light with the backup camera on!
Facebook ad
Dear Michael,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
I received in a timely manner. Grille lights for my 2024 Tacoma TRD Sport. They will be installed on 9/9. Hopefully they will fit with no problem.
Dear Charles,
Thank you for the outstanding 5-star review! We are so glad to hear that you had a wonderful experience with our product. Our team works diligently to ensure customer satisfaction, and your positive feedback validates our efforts. Your review motivates us to maintain the high standards we strive for. If you have any questions or need further assistance, please feel free to contact us. We appreciate your support and look forward to serving you again soon!
Gain trust and grow your business with customer reviews.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
Dear Carolyn,
Thank you for your purchase and for taking the time to leave us a review. We are thrilled to hear that you are happy with the headlights you received and that they have made a difference for you. We take pride in offering high-quality products to our customers, and we are glad to hear that our headlights met your expectations.
We are sorry to hear about the confusion with the fog lights that were included in the set. We apologize for any inconvenience this may have caused. Our goal is always to provide the best customer service possible, so we will take your feedback into consideration to improve our return policy in the future.
If you have any further questions or concerns, please do not hesitate to reach out to our customer service team. We appreciate your business and hope that you continue to enjoy your new headlights. Thank you again for choosing us for your automotive needs.