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LED Factory Mart Reviews Summary
LED Factory Mart has a rating of 3.5 stars from 751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 28th among Auto Parts sites.
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Been looking and reading about yellow fog lights. After about a week I ordered a set of 7inch fog lights. Plan on installing this weekend.
Dear Earl,
Thank you so much for your review! We're glad to hear that you found some yellow fog lights that caught your interest and decided to give them a try. We hope that the 7-inch fog lights you ordered meet your expectations and provide you with the visibility you need during foggy conditions.
If you have any questions or need any assistance during the installation process, please don't hesitate to reach out to us. We're here to help ensure that you have a smooth and successful installation.
Thank you again for choosing our products. We hope that your new yellow fog lights enhance your driving experience and keep you safe on the road. Enjoy your weekend installation project!
According to the video, this will not fit a 2024 Jeep Wrangler JL as advertised. I tried the chat but got no response. The video shows the original light being removed from the back. The 2024 4Xe you have to remove the spare tire, remove 7 screws, take off the entire back panel, then remove 2 screws to release the brake light, then reassemble.
Dear Flavio,
We apologize for any confusion regarding the compatibility of our product with your 2024 Jeep Wrangler JL 4Xe. Our team works hard to ensure that the information provided is accurate, but we understand that there may have been a discrepancy in this case.
We appreciate you bringing this issue to our attention, and we will make sure to update our product information accordingly. We strive to provide clear and helpful instructions for all of our products, and we will take your feedback into consideration to improve in this area.
If you have any further questions or concerns, please do not hesitate to reach out to our customer service team support@ledfactorymart.com. We are dedicated to providing the best possible experience for all of our customers, and we value your feedback. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
One it took forever to receive my order. It can from China, and was tied up in Dallas.
Two. Only one of my two lights work
The good part you did respond and ask for a video showing you this. I'm not in the mood to take out my regular bulb, put your non working bulb in, then take it out, and put my working regular bulb in on the chance you will make good on the bad bulb. Then wait till spring to get a replacement.
Four, I can say I have previously ordered a headlight, and road lamps from here and did not experience problems.
Dear Lou A.
We apologize for the inconvenience you experienced with your recent order. We understand that it must have been frustrating to receive only one working light and to wait for your order to arrive. We are sorry for any delay that may have occurred in the shipping process.
We appreciate the feedback you provided, and we will use it to improve our products and services. We are glad to hear that you have had positive experiences with our products in the past.
We have reached out to you via email to address the issue with the non-working light. We would be more than happy to replace the faulty light for you. Your satisfaction is important to us, and we want to make things right.
Thank you for bringing this to our attention. If you have any further concerns or questions, please don't hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.
This was very timely and efficient transaction. I would use LED again.
Dear Gary,
Thank you so much for the glowing review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and it is always rewarding to hear that our efforts are appreciated. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future and continuing to exceed your expectations. Thank you for choosing us and for taking the time to share your feedback. We truly value your business and are grateful for your support.
Dear CITY C.
Thank you so much for taking the time to leave us such a glowing 5-star review! We are thrilled to hear that you had a positive experience with us and that you were happy with our service. Our team works hard to ensure that all of our customers receive top-notch care and it is always rewarding to hear when we have succeeded in providing excellent service.
Your feedback is truly appreciated and it serves as a great motivator for us to continue doing what we love. We are committed to providing the best possible experience for all of our customers and we are delighted to hear that we have met your expectations.
If there is anything else we can do to improve your experience with us, please do not hesitate to reach out. Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future!
Service was great, parts easy to find and order, but the shipping is a little slow.
Dear Paul,
Thank you for taking the time to leave us a review. We're glad to hear that you found our service to be great and that you were able to easily find and order the parts you needed. We understand that shipping times can be a concern for our customers, and we apologize if it was slower than expected in your case.
We are constantly working to improve our shipping processes and make sure orders are delivered in a timely manner. Your feedback is important to us and will be taken into consideration as we continue to strive for excellence in all aspects of our business.
If there is anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out to us. We appreciate your business and hope to have the opportunity to serve you again in the future. Thank you for choosing us for your parts needs.
The light ls i ordered were a good price, plug and play, work well!
Dear Sherry,
We are delighted to receive your positive feedback! Thank you for taking the time to share your experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
This wa z listed as being able to fit my 2009 JKU, it did not. I have one plug and this light has two. I have sent a request to return it.
Dear john,
We apologize for the inconvenience this has caused. We strive to provide accurate product information, and we regret that the light did not fit your 2009 JKU as advertised. We are actively working to update our product listings to ensure this does not happen again in the future.
Thank you for bringing this to our attention and for sending a return request. We will make sure to process your return promptly once it is received. If you have any further questions or concerns, please do not hesitate to reach out to us.
We value your feedback and are committed to providing you with a positive shopping experience. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Thank you for choosing us as your trusted supplier.
****************************************************************
Dear Jeffrey,
Thank you so much for your review! Your satisfaction is our top priority and we are always eager to hear from our customers.
Thanks for choosing LED Factory Mart. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from us.
Great customer service đź‘Ź. Made the Toyota tacoma look so much better and provides alot of extra light with the backup camera on!
Dear Michael,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Upon opening the box, the fasteners bag had 4 screws and four washers. The instructions said also "4 gaskets" which were not there. I had to buy lock washers as the screws were too long without the missing " gaskets". The instructions were poorly printed and had typos. Blurry pictures and not very specific. Mounting the lights was not really difficult, but are slightly crooked. Fit is a 5 on a 1-10 scale.
Dear Stephen,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with your recent purchase of our lights. We pride ourselves on providing high-quality products and excellent customer service, and it is disappointing to hear that we fell short of your expectations in this instance.
We have taken note of your concerns regarding the missing gaskets and the issues with the screws and washers. We are actively working to address these issues and improve our product packaging and instructions to ensure a better customer experience in the future.
We have also reached out to you via email to assist you further and provide any necessary replacements or assistance. Your satisfaction is our top priority, and we are committed to resolving this matter to your satisfaction.
Thank you for bringing these issues to our attention. We appreciate your feedback and will use it to improve our products and services moving forward.
Item was packaged correctly and carefully. Tracking provided. Very satisfied
Dear Alejandro,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us.
At LED Factory Mart, we strive to provide exceptional service and high-quality products to all of our customers, so it is always rewarding to hear when our efforts are appreciated. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.
We truly value your feedback and will be sure to pass along your compliments to our team. Reviews like yours help to motivate us to continue delivering excellent service to each and every one of our customers.
If there is anything else we can do to further enhance your experience with us, please do not hesitate to reach out. We are always here to assist you in any way we can.
Thank you again for choosing LED Factory Mart. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from us.
Great product...easy install...looks great on my 2013 Street Glide...super look...super brite!
Dear Mike,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Smooth online shopping experience and available items for my HD.
Dear James,
We are delighted to receive your positive feedback! Thank you for taking the time to share your experience with us. It's wonderful to hear that you are satisfied with our product. Your kind words are truly appreciated and serve as a great motivation for our team. Should you have any questions or require further assistance, please do not hesitate to contact us. We value your support and look forward to the opportunity to serve you again in the future.
Overall happy with the light, just installed tonight, waiting for it to get dark so I can evaluate the brightness.
Dear K C.
Thank you so much for your review! We're thrilled to hear that you are overall happy with the light you purchased from us. We understand that you're eagerly waiting to evaluate the brightness of the light once it gets dark, and we believe you'll be impressed with its performance.
Our team works hard to provide high-quality products that meet the needs and expectations of our customers, and we're delighted to hear that our light has met your satisfaction so far. If you have any feedback or further comments after evaluating the brightness tonight, please feel free to reach out to us.
We appreciate your support and are grateful for your business. Thank you for choosing our product, and we hope it continues to meet your needs for a long time to come. If you have any questions or concerns in the future, please don't hesitate to contact us. Thank you again for your review!
Part as described and fast shipping...Installation was easy.
Dear David,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
I ordered it, I paid for it, it came in the mail, I installed it.
Dear Robert
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide excellent service and it means so much to us to know that our efforts are paying off. We truly value your feedback and we appreciate you taking the time to share your kind words.
We are dedicated to providing top-notch quality and customer satisfaction, and reviews like yours serve as a great encouragement for our team to continue striving for excellence. Your support means the world to us and we are grateful to have customers like you who appreciate the hard work we put into every aspect of our business.
If there is anything else we can do to further enhance your experience or if you have any suggestions for how we can improve, please don't hesitate to let us know. We want to ensure that you are always completely satisfied with your interactions with us.
Thank you once again for your wonderful review and for choosing to support our business. We look forward to serving you again in the future and exceeding your expectations.
Only drawback is adjusting the light, having a hard time getting it right. Overall very happy with them.
Dear Kenneth
Thank you for your feedback and for choosing our product! We're glad to hear that you are overall happy with your purchase. We apologize for the difficulties you are experiencing in adjusting the light settings. Our team constantly strives to improve our products, and we will definitely take your feedback into consideration for future design enhancements.
In the meantime, we recommend reaching out to our customer support team for some tips and tricks on adjusting the light settings more effectively. They may be able to provide you with some guidance that can make the process easier for you.
We greatly appreciate your support and hope that you continue to enjoy using our product. If you have any other questions or concerns, please don't hesitate to contact us. Thank you again for your review and for bringing this issue to our attention. We value your feedback and are committed to providing the best possible experience for our customers.
Delivery was very timely. Product was packed appropriately and well. I would buy again and again after the easy install and quality of product.
Dear Jon,
Thank you so much for your glowing review! We are thrilled to hear that you were pleased with the timely delivery, packaging, and quality of our product. We always strive to ensure that our customers receive their orders promptly and in perfect condition, so it's wonderful to hear that we succeeded in meeting your expectations.
We are delighted to hear that you found the installation process to be easy and that you are satisfied with the overall quality of the product. Your feedback is incredibly valuable to us, and it motivates us to continue providing top-notch products and service to our customers.
We truly appreciate your support and are grateful for your kind words. Should you ever have any questions or concerns, please do not hesitate to reach out to us. We look forward to serving you again in the future and hope to exceed your expectations once more. Thank you for choosing us!
From the business
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Olman,
Thank you so much for the glowing review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and it is always rewarding to hear that our efforts are appreciated. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future and continuing to exceed your expectations. Thank you for choosing us and for taking the time to share your feedback. We truly value your business and are grateful for your support.