- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
814 reviews
I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.
The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.
The flag decals were crap! Ordered 2 sets and had to throw them away because they wouldn't apply smooth.
Good price. You get what you pay for! Won’t do that again.
Super easy. Free shipping! Can't go wrong!
My friend recommended it.
Nice product.
Real nice set up things you would normally have to order. Everything camr in one piece.
I've ordered before an looked again
Son buena luces, me gustan en especial en la noche iluminan bien
Dear Olman,
Thank you so much for the glowing review! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and it is always rewarding to hear that our efforts are appreciated. If there is anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future and continuing to exceed your expectations. Thank you for choosing us and for taking the time to share your feedback. We truly value your business and are grateful for your support.
👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Factory fit
Dear Michael,
Thank you so much for your review! Your satisfaction is our top priority and we are always eager to hear from our customers.
Thanks for choosing LED Factory Mart. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from us.
****************************************************************
Dear Jeffrey,
Thank you so much for your review! Your satisfaction is our top priority and we are always eager to hear from our customers.
Thanks for choosing LED Factory Mart. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from us.
Wrong product sent can't get anyone on the phone nor email, bad business phone number, no one answers and greeting isn't even for said company
Dear Kasonya Boyd,
Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced with your recent order.
We have received your email regarding the wrong product sent, and we sincerely apologize for the mistake. Rest assured, we have arranged for a return and refund of the incorrect item.
Please follow the instructions provided in the email for the return process. Once we receive the returned item, we will promptly issue a refund to your original payment method.
We apologize for any difficulty you encountered in reaching us by phone. We are working to improve our communication channels to ensure a smoother customer experience in the future.
Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to contact us.
I am having a difficult time with making the turn signl connections to the halos. I had led lights before but they made connections at the headlights. The app and colors work well. I like the brightness of the headlights on the road.
I found LED Factory on Facebook. They looked to have large variety and price range.
Dear Jeff,
Thank you so much for your support. We have sent the installation instruction via email. Please check your email inbox.
If you have any other questions or concerns, please do not hesitate to contact us. We are always happy to help you.
Well I happy so for with what I got they are super bright and I can see much better only complaint is I wish I was told that they were being shipped from China im currently not one that wants to do business with them …
Facebook ad
Dear James,
Thank you for your feedback. We're glad to hear that you're happy with the brightness and performance of the lights.
We apologize for any inconvenience regarding the shipping origin. We hold multiple warehouses across the globe including the USA, Europe, HK & so on.
Domestic orders are always shipped from our SoCal, USA warehouse for the fastest delivery times but rare exceptions may occur based on stock shortage in USA - because of which we may have to ship from Hong Kong warehouse instead of USA warehouse.
We value transparency and will work to ensure clearer communication about our shipping processes in the future.
If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and understanding.
Not as bright as I hoped but they still look really good on my Jeep.
Dear Gracie,
Thank you so much for your positive review and taking the time to share your experience with our product. It's wonderful to hear that we were able to meet your expectations and provide a great experience. We truly appreciate your support and value your feedback. If there's anything we can do to help you in the future, please don't hesitate to reach out. We're always happy to assist in any way that we can. Thanks again for choosing us and we look forward to serving you again soon!
Perfect great perfect thank you. Perfect great thanks love it
Dear Mark,
Thank you for the outstanding 5-star review! We are so glad to hear that you had a wonderful experience with our product/service. Our team works diligently to ensure customer satisfaction, and your positive feedback validates our efforts. Your review motivates us to maintain the high standards we strive for. If you have any questions or need further assistance, please feel free to contact us. We appreciate your support and look forward to serving you again soon!
They showed up on time they were exactly what we thought and we love them Toyota forerunner
Dear Brian
Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience with our product. Providing outstanding customer satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional products to all our valued customers. If you have any further questions or need assistance, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
Shopping was easy. Shipping quick. Lights were easy to install, they look great and are bright - so bright I think they might be brighter than the main brake light and turn signals. Time will tell if they hold up but so far no regrets.
I new what I wanted and LED had the best price and lots of good/positive reviews.
Dear Daniel,
Thank you for taking the time to leave us positive feedback. We're thrilled to hear that you had a great experience with us. Your satisfaction is very important to us, and we are committed to providing you with the best possible service. We appreciate your business and look forward to serving you again soon. Please don't hesitate to contact us if you need any further assistance.
Order feb 27th.a week still no shipment.called several time's voicemail.finally got a hold of somebody "oh we're sorry I'll let the warehouse know and get back to you" B.S. So guessing I gotta wait for another week or 2 for my item
Products used:
Nothing
Dear Tom,
We sincerely apologize for the inconvenience and frustration you've experienced with your recent order. We understand how important it is to receive your items in a timely manner, and we are truly sorry for the delay and lack of communication.
Your tracking number is 92748903032526543475294467.
The package was delivered on March 14,2024.
Our customer service has provided you with detailed shipping information via email.
Please know that we value your business and are committed to resolving this matter as quickly as possible. If you have any further questions or need immediate assistance, please contact our customer service team directly at support@ledfactorymart.com.
Thank you for your patience and understanding.
The product was delivered on time with no damage but when i went to install i noticed there was not manual or instructions
Dear dondre,
Thank you so much for your feedback and we apologize for the inconvenience. We have feedbacked to our factory your concern and we will improve more. If you have any other questions or need further assistance, please feel free to contact us.
Great product at an affordable price. What more could you ask for from someone.
Best bang for the money!
I got my items in a reasonable amount of time… about two weeks. Free delivery so I didn't mind the wait. A little expensive compared to other websites but I didn't realize that until I had ordered it. Fit pretty good and all the clips went in like they should have
Someone told me about it
Ordered the Amber led fog light bulbs and the license plate lights for my Tacoma. So far great products will shop here again with out hesitation
Facebook ad and pricing was great
Dear Adam,
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our top priority, and it's wonderful to know we hit the mark for you. We appreciate your support and look forward to serving you again soon. If there's anything else we can do for you, please let us know!
Products arrived on time with delivery, notification, fog, lights have great housing and good quality metal
Dear Nicholas,
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our top priority, and it's wonderful to know we hit the mark for you. We appreciate your support and look forward to serving you again soon. If there's anything else we can do for you, please let us know!
The head light plugged right in. The passing lamps needed a wire connector which the kit does not come with.but you can just splice them and electrical tape but I crimped a connector so I could remove them if I want
My night vision has improved greatly Just what I was looking for when I purchased this product.
Internet research.
Dear Clifford,
We're thrilled to hear that our product has helped improve your night vision just as you hoped! Thank you for choosing our business based on your internet research. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
My order received in a timely manner and very satisfied with the product. Took a bit putting them in but so worth it.
Dear William,
Thank you for your positive review! We're delighted that you are satisfied with the finish of our product. We apologize for any inconvenience with the bracket machining. Your feedback is valuable to us, and we will review our processes to minimize these issues. If you have any further questions or need assistance, please reach out. We appreciate your support and look forward to serving you again soon!
Easy, professional, I will be purchasing again in the future
Dear Chris,
We greatly appreciate your feedback. Your satisfaction is our top priority, and we are committed to continuously improving to meet your expectations. Thank you for choosing us, and we can't wait to serve you again in the future.
Shipping was fast no issues. I really appreciate the good service of LED factory Mart
Price and availability
Dear Johnathan,
Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience with our service. Providing outstanding customer satisfaction is our top priority, and we're delighted that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional products to all our valued customers. If you have any further questions or need assistance, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future!
Team was really helpful with tracking and this stuff is really good quality.
Good prices.
First time shopper. Purchased anti-theft hood latches for a jeep wrangler. Will purchase other products from LED Factory.
Hood latches
Dear Daniel,
Thank you for choosing LED Factory for your first purchase, and we're thrilled to hear that you're satisfied with your anti-theft hood latches for your Jeep Wrangler! We appreciate your feedback and look forward to serving you again in the future. If you have any questions or need assistance with your next purchase, please don't hesitate to reach out. We're here to help ensure your continued satisfaction.
Got the Tacoma Heritage grill. Easy to install and the fit is perfect. All in all happy with my purchase and would definitely recommended.
Great prices
Dear Mike,
Thank you for taking the time to share your positive experience with us! We are so glad to hear that you were pleased with our service. Your feedback is incredibly valuable to our team. We look forward to continuing to serve you with the same quality and enthusiasm in the future. Don’t hesitate to reach out if you need anything else!
Gain trust and grow your business with customer reviews.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
Dear Antoine,
Thank you for your glowing review! We're so pleased to know that you were happy with our service. Your feedback is essential to us, and it's always rewarding to receive such positive comments. We look forward to serving you again soon and hope to exceed your expectations every time!