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LED Factory Mart has a rating of 4.1 stars from 685 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights, and easy installation. LED Factory Mart ranks 19th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
814 reviews
I've been looking for some LED bulbs to replace my halogens. These were the perfect match. They are much brighter and very easy to install on my Tacoma 2018. Much to my surprise, the installation was easier than I expected. What was a little confusing however was that I thought the high beams were different than the low beams. Just be aware, it's the same LED bulbs (you will receive 2 pair in this package that are identical), but they function perfectly.
The product seems nice and sturdy but mine arrived with several scratches and gouges. Hard to tell if it was from shipping or the packaging process. I contacted LED and they said to just paint over the scratches. Sorry, but I paid $500 for a rack, not the most expensive, but it's still $500. I expect the product to arrive new or be replaced with a new one if the one received is damaged. It seems like I'm stuck with this one, so the only thing I can do now is leave this review and not purchase from them anymore. Good luck to those on the fence, I hope you receive your product damage free.
Packaging was good. Lights are ok. There are gaps in between the bed and lights, I've installed foam to keep debris out.
I find the trim ring is not exactly a fit and the back housing needs to be modified some for it to fit correctly
Dear Cary,
Thank you for your feedback and for taking the time to share your experience with our product. We apologize for any inconvenience caused by the trim ring not fitting correctly and the need for modification to the back housing.
We appreciate you bringing this to our attention as it helps us to continually improve the quality and fit of our products. Our team will look into this issue further to ensure that our products are meeting our customers' expectations in terms of fit and functionality.
We strive to provide high quality products and exceptional customer service, and we are committed to resolving any issues that our customers may encounter. If you have any further concerns or require assistance with modifications, please do not hesitate to contact our customer support team.
Thank you again for your feedback and for choosing our product. We value your business and hope to have the opportunity to better serve you in the future.
Therese things are easy plug and play and are bright, only con is they don't fit correctly in the fog light spot, they cave in a bit.
Was on sale
Dear Merick,
Thank you for taking the time to leave a review. We are glad to hear that you found our product easy to install and bright. We apologize for the inconvenience you experienced with the fitment of the lights in your fog light spot.
Our team takes customer feedback seriously and we will be sure to look into this issue further to see if any improvements can be made to ensure a better fit in the future. In the meantime, please feel free to reach out to our customer service team for any assistance or to explore any potential solutions.
We appreciate your business. Your satisfaction is important to us and we are committed to continuously improving our products and services. Thank you for choosing our brand and for sharing your feedback with us.
I ordered some lights for my lowers on my street glide and they look and work awesome and easy to install
Dear Demetrius,
Thank you so much for taking the time to leave us such a glowing 5-star review! We are thrilled to hear that you had a positive experience with us and that you were happy with our service. Our team works hard to ensure that all of our customers receive top-notch care and it is always rewarding to hear when we have succeeded in providing excellent service.
Your feedback is truly appreciated and it serves as a great motivator for us to continue doing what we love. We are committed to providing the best possible experience for all of our customers and we are delighted to hear that we have met your expectations.
If there is anything else we can do to improve your experience with us, please do not hesitate to reach out. Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future!
Both written instructions and YouTube video were incomplete and confusing.
Had extra parts (hardware) and gaps in instructions left me questionable.
Had what I needed at a reasonable price.
Dear Peter,
We apologize for any confusion you experienced with the written instructions and YouTube video. We strive to provide clear and comprehensive guidance to our customers, and we regret that this was not the case in your situation.
We thank you for bringing this to our attention and we have taken note of your feedback in order to improve our instructions for future customers. Additionally, we have sent you an email to address any questions or concerns you may have about the extra parts or gaps in the instructions.
Customer satisfaction is our top priority, and we are committed to ensuring you have a positive experience with our products. If you require any further assistance or clarification, please do not hesitate to contact us. Thank you for your understanding and we appreciate your feedback.
Delivery was very timely. Product was packed appropriately and well. I would buy again and again after the easy install and quality of product.
I saw and ad and clicked it about 4 times before committing. Glad that I chose correctly.
Dear Jon,
Thank you so much for your glowing review! We are thrilled to hear that you were pleased with the timely delivery, packaging, and quality of our product. We always strive to ensure that our customers receive their orders promptly and in perfect condition, so it's wonderful to hear that we succeeded in meeting your expectations.
We are delighted to hear that you found the installation process to be easy and that you are satisfied with the overall quality of the product. Your feedback is incredibly valuable to us, and it motivates us to continue providing top-notch products and service to our customers.
We truly appreciate your support and are grateful for your kind words. Should you ever have any questions or concerns, please do not hesitate to reach out to us. We look forward to serving you again in the future and hope to exceed your expectations once more. Thank you for choosing us!
It was good took a little longer than expected but they turned out nice! I need to get my fog light bulbs as well
Dear Sean,
Thank you for your review and for choosing our services! We're glad to hear that you were pleased with the quality of the work, despite the slight delay. We apologize for any inconvenience the longer than expected wait may have caused.
Rest assured, we always strive to provide efficient service without compromising on the quality of our work. We value your feedback and will work on improving our turnaround times for future customers.
We appreciate your support and look forward to assisting you with your fog light bulbs as well. Please let us know how we can further assist you. Thank you for your business and for taking the time to share your experience with us.
We hope to serve you again soon and provide you with an even better experience! If you have any other concerns or questions, please feel free to reach out to us. Thank you once again for choosing our services.
Received my lights. Were as described. Shipped quickly. Would purchase from this company again. Haven't installed yet but look good.
I chose LED mart because there were many Jeep lights to chose from. The prices were reasonable and shipped quickly.
Dear Brent,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it is always rewarding to receive such positive feedback. Your satisfaction is our top priority and we are glad to know that we were able to meet your expectations.
We really appreciate you taking the time to share your experience and we hope that you will continue to choose our services in the future. If there is anything else we can do to make your experience even greater, please do not hesitate to let us know.
Thank you again for your support and for being a valued customer. We look forward to serving you again soon!
Only drawback is adjusting the light, having a hard time getting it right. Overall very happy with them.
Dear Kenneth
Thank you for your feedback and for choosing our product! We're glad to hear that you are overall happy with your purchase. We apologize for the difficulties you are experiencing in adjusting the light settings. Our team constantly strives to improve our products, and we will definitely take your feedback into consideration for future design enhancements.
In the meantime, we recommend reaching out to our customer support team for some tips and tricks on adjusting the light settings more effectively. They may be able to provide you with some guidance that can make the process easier for you.
We greatly appreciate your support and hope that you continue to enjoy using our product. If you have any other questions or concerns, please don't hesitate to contact us. Thank you again for your review and for bringing this issue to our attention. We value your feedback and are committed to providing the best possible experience for our customers.
The website was easy to order from, the shipping was very fast and the product was very well packaged.
Dear Christopher,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us.
At LED Factory Mart, we strive to provide exceptional service and high-quality products to all of our customers, so it is always rewarding to hear when our efforts are appreciated. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.
We truly value your feedback and will be sure to pass along your compliments to our team. Reviews like yours help to motivate us to continue delivering excellent service to each and every one of our customers.
If there is anything else we can do to further enhance your experience with us, please do not hesitate to reach out. We are always here to assist you in any way we can.
Thank you again for choosing LED Factory Mart. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from us.
Easiest Installation Ever.
They work Great.
Would highly recommend for anyone with a later model Tacoma.
Quality Products
Dear Jonathan,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products/services, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
The Quality doesn't seem there. They have a sticker on them that's going to come off. I will be returning these
Dear Gary,
We are sorry to hear that you are not satisfied with the quality of our product. Customer satisfaction is our top priority and we always strive to provide the best quality items to our customers. We apologize for any inconvenience caused by the sticker on the product and we appreciate your feedback. We have sent you an email to process the return and we will do our best to address your concerns and ensure that you are completely satisfied with your purchase. Thank you for bringing this to our attention and we hope to have the opportunity to make it right for you in the future.
This wa z listed as being able to fit my 2009 JKU, it did not. I have one plug and this light has two. I have sent a request to return it.
I liked the price and it seemed like this product would have been what I was looking for.
Dear john,
We apologize for the inconvenience this has caused. We strive to provide accurate product information, and we regret that the light did not fit your 2009 JKU as advertised. We are actively working to update our product listings to ensure this does not happen again in the future.
Thank you for bringing this to our attention and for sending a return request. We will make sure to process your return promptly once it is received. If you have any further questions or concerns, please do not hesitate to reach out to us.
We value your feedback and are committed to providing you with a positive shopping experience. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Thank you for choosing us as your trusted supplier.
Very happy with the head lights. The only draw back was it didnt come with remote to change colors and fog lights
Was very happy they were made in the good old USA.
Dear tina,
Thank you for taking the time to leave a review! We're thrilled to hear that you are happy with your new headlights. We apologize for any inconvenience caused by the lack of a remote to change colors and fog lights. We strive to provide our customers with the best experience possible, and we appreciate your feedback.
If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We are always here to assist you in any way we can. Thank you again for choosing our products and for your valuable feedback. We truly appreciate your support.
Been looking and reading about yellow fog lights. After about a week I ordered a set of 7inch fog lights. Plan on installing this weekend.
Two things price and they looked like what was needing, yellow fog lights for my 2019 Jeep. Living in Florida we at times have heavy fog.
Dear Earl,
Thank you so much for your review! We're glad to hear that you found some yellow fog lights that caught your interest and decided to give them a try. We hope that the 7-inch fog lights you ordered meet your expectations and provide you with the visibility you need during foggy conditions.
If you have any questions or need any assistance during the installation process, please don't hesitate to reach out to us. We're here to help ensure that you have a smooth and successful installation.
Thank you again for choosing our products. We hope that your new yellow fog lights enhance your driving experience and keep you safe on the road. Enjoy your weekend installation project!
Love the light it fits but wrong pig tail will not plug in how do I return it
Dear Tony,
We are sorry to hear about the issue you are experiencing with the pig tail of the light you purchased. We understand how frustrating it can be when a product does not meet your expectations. Our customer service team has reached out to you via email to provide a solution for the issue you are facing. We strive to ensure that our customers are satisfied with their purchases and we will do everything we can to rectify this situation for you. If you have any further questions or concerns, please do not hesitate to reach out to us. We appreciate your feedback and thank you for bringing this to our attention.
Very happy with purchase and the reception of the component quickly. Would buy from LED again.
Shopping on line and found LED to have the best price.
Dear Thomas,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
Much better look then the factory tail lights! Install was about as easy as it gets!
Couldn’t beat the price!
Dear Stephen,
Thank you for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience with our product. Our team works hard to provide excellent customer satisfaction, and your feedback motivates us to continue delivering exceptional quality. We look forward to serving you again soon.
The order came in a timely manner and I am very pleased with my order.
A friend told me about your company because he knew I wanted to get some brighter lights to see the road at night.
Dear Joseph,
Thank you so much for taking the time to leave us such a glowing 5-star review! We are thrilled to hear that you had a positive experience with us and that you were happy with our service. Our team works hard to ensure that all of our customers receive top-notch care and it is always rewarding to hear when we have succeeded in providing excellent service.
Your feedback is truly appreciated and it serves as a great motivator for us to continue doing what we love. We are committed to providing the best possible experience for all of our customers and we are delighted to hear that we have met your expectations.
If there is anything else we can do to improve your experience with us, please do not hesitate to reach out. Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future!
Easy to order, install, and looks good. Delivery was fast and came quicker than expected.
Good price, and the part was just what I was looking for
Dear Peter,
Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations. Your feedback means the world to us and we are grateful for your support.
It's always our goal to provide excellent service and products to all of our customers, and we are delighted to know that we have achieved that with you. We take great pride in what we do and reviews like yours motivate us to continue delivering the best possible experience to everyone who walks through our doors.
If there is anything else we can do to further improve your experience or if you have any suggestions for us, please do not hesitate to reach out. Your satisfaction is our top priority and we are always eager to hear from our customers.
Thank you once again for your kind words and for choosing us. We look forward to serving you again in the future and providing you with the same level of excellent service that you have come to expect from us. Thank you for being a valued customer and for trusting us with your business.
Very happy with product and ease of installation. Had no problem with power set up.
Dear Robert,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with us.
At LED Factory Mart, we strive to provide exceptional service and high-quality products to all of our customers, so it is always rewarding to hear when our efforts are appreciated. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.
We truly value your feedback and will be sure to pass along your compliments to our team. Reviews like yours help to motivate us to continue delivering excellent service to each and every one of our customers.
If there is anything else we can do to further enhance your experience with us, please do not hesitate to reach out. We are always here to assist you in any way we can.
Thank you again for choosing LED Factory Mart. We look forward to serving you again in the future and providing you with the same level of exceptional service that you have come to expect from us.
I don't want to be forced to describe my experience in at least 50 characters.
Dear Jorge,
We apologize for any inconvenience this may have caused. We understand that you may not want to be limited in your review and appreciate your feedback. Your satisfaction is important to us and we value your opinion. We strive to provide exceptional service and are constantly working to improve our customer experience. Thank you for taking the time to share your thoughts. If you have any further feedback or concerns, please feel free to reach out to us directly. We look forward to serving you again in the future and hope to exceed your expectations. Thank you for choosing us for your needs.
Head light and passing lights second time buyer love them really light up the road
Seen a advertisement
Dear Russell,
Thank you for the outstanding 5-star review! We are so glad to hear that you had a wonderful experience with our product. Our team works diligently to ensure customer satisfaction, and your positive feedback validates our efforts. Your review motivates us to maintain the high standards we strive for. If you have any questions or need further assistance, please feel free to contact us. We appreciate your support and look forward to serving you again soon!
Shipped quickly, easy installation, good quality. Gives my Gladiator Mojave a good look.
Best pricing that I could find.
Dear Steven
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had a positive experience with us and that we were able to meet your expectations.
At LED Factory Mart, we strive to provide excellent customer service and top-notch products, so it means a lot to us to know that we succeeded in doing so for you. Your feedback is greatly appreciated and will serve as motivation for us to continue delivering the best possible experience for all of our customers.
We truly value your business and hope to have the opportunity to serve you again in the future. If you ever have any questions or concerns, please do not hesitate to reach out to us.
Thank you again for choosing LED Factory Mart and for supporting our company. We look forward to seeing you again soon!
Lights were received and work and look good on the bike. Very satisfied
Cost was the factor
Dear Kevin,
Thank you for the outstanding 5-star review! We are so glad to hear that you had a wonderful experience with our product. Our team works diligently to ensure customer satisfaction, and your positive feedback validates our efforts. Your review motivates us to maintain the high standards we strive for. If you have any questions or need further assistance, please feel free to contact us. We appreciate your support and look forward to serving you again soon!
Gain trust and grow your business with customer reviews.
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
Dear Micah,
Thank you for taking the time to share your thoughts! We’re glad to hear that you found the packaging satisfactory and that the lights meet your basic expectations. Your feedback is invaluable to us as we strive to improve our products.
We appreciate your observation regarding the gaps between the bed and the lights. We will feedback to our factory about this cocnern and improve this light.
If you have any further suggestions or if there’s anything specific you feel could enhance your experience with the lights, please don’t hesitate to reach out. Your insights help us refine our offerings and ensure we meet our customers' needs effectively.
Thank you once again for your review! We hope you continue to enjoy your lights and look forward to serving you in the future.