LegalTemplates
business logo of LegalTemplates

LegalTemplates

Overview

LegalTemplates has a rating of 3.8 stars from 2,341 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

service
171
value
170
shipping
106
returns
115
quality
153
This company responds to reviews on average within 4 days
+23
How would you rate LegalTemplates?
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California
1 review
0 helpful votes
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Bruce
January 14, 2025

Wanted to discontinue my service. Saw the telephone number and was disappointed that the phone line is not monitored and I was directed to your website. The Bot on the Chat was frustrating and took me too long to finally get to a Live Chat situation. Once I got there the experience was pleasant and I ended up actually maintaining the service at a reduced cost.

Date of experience: January 13, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you for sharing your experience with us, and we apologize for the frustration you encountered during the process. We understand how important it is to have quick and efficient support, and we appreciate your patience in navigating through the steps. We’re glad to hear that you ultimately had a pleasant interaction with our live chat and were able to find a solution that works for you at a reduced cost. Your feedback is valuable, and we will certainly work to improve the experience for future interactions. If you have any other questions or need further assistance, please don't hesitate to reach out!

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net

California
2 reviews
0 helpful votes
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Well, okay.
January 9, 2025

I was charged 49.95 unfairly --- asked for a refund.
The best Cris could offer after going to Accounting was a refund tied to a 9.95 subscription.
I accepted. Better than nothing == but not what i asked for, and was entitled to.
Seemed like cris did his best. Seems like a good guy.

Date of experience: January 9, 2025
Betty K. — LegalTemplates Rep
3 months ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net

Virginia
1 review
1 helpful vote
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I AM BEING FORCED TO WRITE A REVIEW BEFORE I CAN SEE THE DOCUMENT I CREATED. I CANNOT GIVE AN ACCURATE REVIEW WITH NO INFO TO BASE IT ON. THUS...THE MINIMUM RATING.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 11, 2025
Betty K. — LegalTemplates Rep
1 month ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net

Pakistan
1 review
0 helpful votes
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Great service!
April 4, 2025

Thank you for the amazing service and customer support! I forgot to enable auto-renewal on my account and my card was charged, but the support team was very helpful and issued a refund. I've now switched to their other plan. Thank you!

Date of experience: April 4, 2025
Betty K. — LegalTemplates Rep
1 day ago

Thank you for your kind words! We're so glad our support team could assist you, and we appreciate your understanding. If you need anything else, feel free to reach out. We're here to help!

North Carolina
1 review
0 helpful votes
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Lease print
April 3, 2025

Said it was free had to pay. The process was simple but the ad is misleading. Truth in advertising..

Date of experience: April 3, 2025
Betty K. — LegalTemplates Rep
1 day ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

California
1 review
0 helpful votes
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Highschool diploma
April 4, 2025

Did a review before even getting my transcript. Now I'm being forced to write a long unnecessary review

Date of experience: April 4, 2025
Betty K. — LegalTemplates Rep
1 day ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Texas
1 review
0 helpful votes
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Need document
April 4, 2025

I'm not trying to do a review. I just want the document. Can you please display the document for me. Thank you.

Date of experience: April 4, 2025
Betty K. — LegalTemplates Rep
1 day ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net

Texas
1 review
0 helpful votes
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Medical document
March 24, 2025

Have not seen my document as yet. Will not comment. To my thinking one has to see the fished article before deciding what to say.

Date of experience: March 24, 2025
Betty K. — LegalTemplates Rep
2 weeks ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates.net

Wisconsin
1 review
0 helpful votes
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Easy n perfect, five stars you can try n try and try until perfect that you want it! You have to try it!

Date of experience: March 17, 2025
Betty K. — LegalTemplates Rep
3 weeks ago

Thank you for your wonderful review! We're so glad to hear that you found it easy and perfect. We appreciate your feedback and encourage others to give it a try as well!

Kentucky
1 review
0 helpful votes
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Supposed to be free
April 1, 2025

Not very free no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no.

Date of experience: April 1, 2025
Betty K. — LegalTemplates Rep
4 days ago

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 9 am to 6 pm EDT at betty@legaltemplates. Net