• LegalTemplates

2018 CUSTOMER CHOICE AWARD

LegalTemplates

Overview

LegalTemplates has a rating of 4.2 stars from 2,490 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial, and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

  • Service
    167
  • Value
    166
  • Shipping
    103
  • Returns
    110
  • Quality
    149

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 93.4%
Positive
1,262
Neutral
58
Negative
31
23
See all photos

What reviewers want you to know

Positive highlights

  • When we needed to cancel our membership; Benjamin in Customer Service was extremely helpful.
  • Great document and it was really free no cc no trial period just free, they're honest!
  • 2018 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate LegalTemplates?
Top Positive Review

“The Best Way to write a MOU”

Enrique G.
4/2/24

After googling for a while in search of a Memo of Understanding template I found the best one in LegalTemplates. Clear and very easy to follow; I prepared a perfect document that was accepted by both parties (a couple of quite important non-profit organizations) and signed without hesitation. The best of this experience...It was completely free.! Thank you so much LegalTemplates.! You made my day.! Enrique

Top Critical Review

“Unethical business practices - protect your cc information”

Jazmine M.
2/23/24

This company has stolen $160 dollars from me in the last 4 months. I have no idea how they got my information but when I addressed the issue with them I was told that they would return only half of my money. This was presented as a fair solution for something that was taken fraudulently to begin with, but the catch was that I would have to agree to not report the remaining balance to my credit card company for recovery. Their customer service emails are manipulative and aim to extort while refusing to accept any wrongdoing. Anyone who works for this company should be utterly ashamed to be affiliated with such a lowlife career choice. After some back and forth with their customer service I escalated my complaint to the Better Business Bureau where they offered me $120 from the $160 they took claiming there was a limitation on how far back they could go to refund unauthorized charges. So there's a limit by your "company policy" on returning funds but not on how much you'll take from people? Yeah...They are disgusting.

Reviews (2,490)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (181) trial period (25)
Thumbnail of user enriqueg187
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

After googling for a while in search of a Memo of Understanding template I found the best one in LegalTemplates. Clear and very easy to follow; I prepared a perfect document that was accepted by both parties (a couple of quite important non-profit organizations) and signed without hesitation. The best of this experience...It was completely free.!
Thank you so much LegalTemplates.! You made my day.!
Enrique

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you, Enrique, for your wonderful feedback! We're thrilled to hear that you found our Memo of Understanding template clear, easy to follow, and ultimately successful in facilitating agreements between important non-profit organizations. Providing valuable resources like this for free is part of our mission, and we're delighted that we could make your day. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help anytime!

Thumbnail of user ivanw129
1 review
0 helpful votes
March 16th, 2024
Verified purchase

This is great for those wanting a basic bare-bones trust template. This will certainly do. However, for those seeking complex, layered trusts requiring more detailed instructions, may need to look elsewhere or have an estate planner and attorney customize one. I love the simplicity and plain language of this one. Highly recommended..

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your thoughtful review! We're glad to hear that our basic trust template meets your needs and that you appreciate its simplicity and plain language.

Thumbnail of user chasityb47
1 review
0 helpful votes
March 12th, 2024
Verified purchase

The best efficient help I've had yet in getting my small business contract figured out. Painless, to the point, precise information I needed, and advice that was new to me after weeks and months of feeling like it was all the same, until now. Thank you.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for trusting us, and we're here whenever you need further assistance!

Thumbnail of user nellyp31
1 review
0 helpful votes
April 1st, 2024
Verified purchase

I recently had the pleasure of utilizing the Lease Agreement services in Florida, and I must say, it exceeded all my expectations. From its impeccable organization to its clear and comprehensive language, this platform truly stands out. What's more, the best part? It's completely free!
100% recommended!

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for your kind words! We're thrilled to hear that our Lease Agreement services in Florida exceeded your expectations and that you found the platform to be impeccably organized with clear and comprehensive language. Providing valuable resources like this for free is part of our commitment to our users, and we're delighted that you found it helpful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thumbnail of user andrewr2073
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Took me 4 or 5 times to finally find the blank pdf form I could download and print without having to fill in 1st and jump through all those hoops. Be like a buzzed party girl and give it up already!
Overall a good experience, hope your's is too?

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you had an overall positive experience! If there's anything specific you liked or any areas where we can further improve, please feel free to share your feedback. We appreciate your support!

Thumbnail of user zakirh16
1 review
0 helpful votes
January 14th, 2024
Verified purchase

Clear & concise information: Navigating legal issues just got easier! The site breaks down complex topics into clear, bite-sized chunks. Saved me hours of research!... User-friendly & intuitive: Forget clunky legal sites! Intuitive design and search functions make finding answers a breeze.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're delighted to hear that you found our site's information clear and concise, making legal navigation easier for you. We're also glad to know that our user-friendly design and intuitive search functions contributed to a seamless experience. If you have any more questions or need further assistance, feel free to reach out.

Thumbnail of user karime36
1 review
0 helpful votes
March 24th, 2024
Verified purchase

Non-Disclosure Agreements are essential for protecting confidential information and mitigating legal risks. While it is tempting to use NDA templates, it is highly recommended to seek legal assistance in drafting and reviewing NDAs to ensure their legal enforceability, adequacy of protection, and fairness. A lawyer can help you navigate the complexities of NDA drafting and ensure that your interests are fully protected.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your feedback!

Thumbnail of user emelyc15
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

Happy to see sample of company policy. I am very thankful that you have an article about this topic. Very helpful

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our sample company policy helpful! Providing valuable resources and articles on important topics like this is our goal. Thank you for your kind words, and we're here to support you with any further information you may need.

Thumbnail of user randyp697
1 review
0 helpful votes
April 4th, 2024
Verified purchase

Thank you! Very quick and easy to use! I would recommend this site to anyone needing a Microsoft Word template.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your positive feedback! We're pleased to hear that you found our site quick, easy to use, and would recommend it to others in need of Microsoft Word templates.

Thumbnail of user cherylp1176
1 review
0 helpful votes
September 10th, 2023
Verified purchase

Searched for templates here to be used in my day-to-day work as HR practitioner and I always get them! Great work!

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you for your kind words! We're thrilled to hear that our templates have been helpful in your day-to-day work as an HR practitioner. We're committed to providing valuable resources, and your feedback motivates us to keep up the great work. If you ever need anything else, please don't hesitate to reach out.

Thumbnail of user erinwalker1921
1 review
0 helpful votes
October 7th, 2023

Easy and fast to complete and print. Free trial for a few days was helpful and I will use this again

Products used:
Rental contract

Service
Value
Shipping
Returns
Quality
Thumbnail of user chasee26
1 review
0 helpful votes
February 20th, 2023

Great experience it was a easy process and I will definitely use the platform again in the future.

Thanks

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks for leaving us such a wonderful review, Chase. We are thrilled that you loved your experience.

Thumbnail of user abagoddai
1 review
0 helpful votes
December 17th, 2023
Verified purchase

Awsome software very easy to use thankyou. Im glad to know this web site is here for all my legal questions. LIFE, LIBERTY, AND THE PURSUIT

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

That's fantastic to hear! We're thrilled you found the software user-friendly. Remember, we're here to support your legal queries anytime. Life, liberty, and the pursuit of legal clarity!

Thumbnail of user vmartinez1990.23
1 review
0 helpful votes
October 7th, 2023

I appreciate the fast and efficient ability this site displayed. Terminology was user friendly. The explanation of terms was also a nice touch. Keep up the amazing work and have a blessed day.

Products used:
Template for Lease Termination.

Service
Value
Quality
Thumbnail of user jackg928
1 review
0 helpful votes
May 3rd, 2023
Verified purchase

Renting my property, did not have a good lease agreement but found the perfect lease here. Thank you.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated, Jack!

Thumbnail of user get2turah
2 reviews
0 helpful votes
October 7th, 2023

Lovely template and easy to use. Great it really came handy. I honestly recommend people to sign up

Thumbnail of user eval245
1 review
0 helpful votes
June 1st, 2023
Verified purchase

Great legal documents. They let me know what I had to file and when I could start eviction.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Thumbnail of user patc753
1 review
0 helpful votes
August 21st, 2023
Verified purchase

LegalTemplates.net very user friendly. This was an easy process just fill out the form and you are done.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found LegalTemplates.net user-friendly and the process of filling out the form easy. If you have any more forms to fill out or need assistance with anything else, don't hesitate to reach out. Thank you for your positive feedback!

Thumbnail of user edrisq
1 review
0 helpful votes
August 24th, 2023
Verified purchase

Useful templates, along with useful knowledge, Instructions, tips and Bullet points. It helped me a lot.

Sincere Regards

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you found our templates along with the accompanying instructions, tips, and bullet points helpful. If you have any more projects or questions in the future, don't hesitate to reach out. We're here to assist you. Thank you for your positive feedback, Edris!

Thumbnail of user williamk2680
1 review
0 helpful votes
January 8th, 2024
Verified purchase

I found it very helpful. Well appreciated. I will recommend to my other colleagues and friends the site.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're delighted to hear that you found our service helpful! Your recommendation to colleagues and friends means a lot to us. Thank you for your support and for spreading the word about our site!

Thumbnail of user jackm1608
1 review
0 helpful votes
June 12th, 2023
Verified purchase

Intuitive, fast and easy. Navigation easy, cuts through legalese. Forms for every need without expense. A definite asset to the community

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Thumbnail of user sueh850
1 review
0 helpful votes
May 15th, 2023
Verified purchase

Thank you LegalTemplates.com for providing legal templates that are indeed FREE as stated. So many places let you proceed with writing the document using their template, then want you to sign up and pay a fee for using their "free" service.
With GREAT appreciation - Sue

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Thumbnail of user wardalicj
1 review
0 helpful votes
October 7th, 2023

Easy & quick! I needed to draft a rental agreement fast and this service was so helpful in doing that! It took less than 10 minutes and covered everything I needed!

Thumbnail of user danr1507
1 review
0 helpful votes
April 21st, 2023
Verified purchase

I needed a partnership agreement drawn up for a business partnership. My partner and I were dreading going to a lawyer because a previous experience of mine involved a protracted series of appointments that cost a ridiculous sum of money. The form that I found on LegalTemplates was excellent and will be the one we use going forward. I am really glad I found LegalTemplates

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

Dan, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Thumbnail of user aghyd
1 review
0 helpful votes
August 19th, 2023
Verified purchase

The user-friendly interface of Legal Templates allows users to easily navigate through the software and make edits as needed. Users have reported a seamless experience while creating documents such as vehicle bills of sale and family forms related to child support issues. The ability to save and share these documents has provided convenience and efficiency, streamlining business operations.

Thumbnail of user juana103
Betty K. – LegalTemplates Rep

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

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Company Representative

Thumbnail of user juana103
Betty K.
Typically responds within 4 days

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