Lens n Trends has a rating of 3.1 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens n Trends most frequently mention customer service, timely manner, and great price. Lens n Trends ranks 21st among Sunglasses sites.
I think this company means well but needs to work on their communication. I finally got my order in today after 3 months. Better late than never. The sunglasses are great and exactly what I wanted! I recommend contacting them through their email. They will get back to you eventually. I feel confident they are decent people.
Very upsetting. Still waiting to receive my glasses. My daughter ordered a pair from here too and they came with a prescription in them. She hasn't received the correct pair. I am out nearly $600 with no resolution. Buyer beware!
Can't say anything because after a week I still don't know where is my stuff; no any conformation about shipment/delay or whatever...
My tiffany eyeglasses are just beautiful. Best deal by far and came in a timely manner. I would highly recommend lensntrends!
I placed an order, but have not received it and have not been notified of any backorder either. Communication is helpful.
I love Lensntrends! This is the third time I have purchased sunglasses and I couldn't be more satisfied with my glasses and their customer service.
Website promised Christmas delivery but then when questioned about potential delay I was asked to pay $40 to ensure arrival before Christmas
Very good was very fast and accurate. Castomar service is perfect.it was pleaser to work with them. Thank you very much
I bought a R&B sunglasses, excellent cuality very good service, fast shipping my next shop it will be with lensntrends
I order my 2 nd per very happy with my 1 st order and re order agin
This Company deliver what they promise
Very responding and good customer service
Shes a sweetheart, very professional, very punctual, very smart. Carrine is a treat, and Im very happy to have had the opportunity to work with her.
Lensntrends is terrific! Absolutely, completly, totally, amazing! Customer service outstanding and fast delivery. Most definetley will order agai
Love the shape and blue lenses! Delivery a little slow but worth the wait.
Lensntrends has great customer service and I got my order sooner then expected. I love lensntrends!
Still have not received my order nor have any tracking information.
Received everything except cleaning cloth. Got quick responses, but still no cleaning cloth.
I experienced a high level of customer service which is unusual.
Quick and easy, delivered as described! Gorgeous frames.
Site easy to navigate. Overall experience very pleasant.
Only 1 of 2 shipped no resolution yet unable to get response from vendor...
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