• Lens n Trends

Lens n Trends

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Overview

Lens n Trends has a rating of 3.1 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens n Trends most frequently mention customer service, timely manner, and great price. Lens n Trends ranks 21st among Sunglasses sites.

  • Service
    19
  • Value
    19
  • Shipping
    20
5
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How would you rate Lens n Trends?
Top Positive Review

“Finally received my sunglasses!”

Johnnie B.
2/1/23

I think this company means well but needs to work on their communication. I finally got my order in today after 3 months. Better late than never. The sunglasses are great and exactly what I wanted! I recommend contacting them through their email. They will get back to you eventually. I feel confident they are decent people.

Top Critical Review

“Did Not Receive My Glasses”

Jennifer S.
9/1/20

Very upsetting. Still waiting to receive my glasses. My daughter ordered a pair from here too and they came with a prescription in them. She hasn't received the correct pair. I am out nearly $600 with no resolution. Buyer beware!

Reviews (172)

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customer service (47)
Thumbnail of user januszb4
1 review
0 helpful votes
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March 11th, 2020
Verified purchase

Can't say anything because after a week I still don't know where is my stuff; no any conformation about shipment/delay or whatever...

Thumbnail of user cherylv22
1 review
0 helpful votes
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December 9th, 2017
Verified purchase

My tiffany eyeglasses are just beautiful. Best deal by far and came in a timely manner. I would highly recommend lensntrends!

Thumbnail of user stephaniet516
1 review
1 helpful vote
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July 1st, 2020
Verified purchase

I placed an order, but have not received it and have not been notified of any backorder either. Communication is helpful.

Thumbnail of user jackier180
1 review
0 helpful votes
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October 19th, 2019

I love Lensntrends! This is the third time I have purchased sunglasses and I couldn't be more satisfied with my glasses and their customer service.

Thumbnail of user michaele144
1 review
2 helpful votes
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December 23rd, 2017
Verified purchase

Website promised Christmas delivery but then when questioned about potential delay I was asked to pay $40 to ensure arrival before Christmas

Thumbnail of user irinap24
3 reviews
0 helpful votes
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April 18th, 2018
Verified purchase

Very good was very fast and accurate. Castomar service is perfect.it was pleaser to work with them. Thank you very much

Thumbnail of user robertop40
1 review
0 helpful votes
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June 23rd, 2018
Verified purchase

I bought a R&B sunglasses, excellent cuality very good service, fast shipping my next shop it will be with lensntrends

Thumbnail of user igald
2 reviews
1 helpful vote
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February 26th, 2018

I order my 2 nd per very happy with my 1 st order and re order agin
This Company deliver what they promise
Very responding and good customer service

Thumbnail of user laurenh100
1 review
0 helpful votes
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April 10th, 2018

Shes a sweetheart, very professional, very punctual, very smart. Carrine is a treat, and Im very happy to have had the opportunity to work with her.

Thumbnail of user jeanettek7
1 review
0 helpful votes
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April 4th, 2018

Lensntrends is terrific! Absolutely, completly, totally, amazing! Customer service outstanding and fast delivery. Most definetley will order agai

Thumbnail of user margien15
1 review
0 helpful votes
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November 1st, 2019
Verified purchase

Love the shape and blue lenses! Delivery a little slow but worth the wait.

Thumbnail of user debbym27
1 review
0 helpful votes
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October 15th, 2018

Lensntrends has great customer service and I got my order sooner then expected. I love lensntrends!

Thumbnail of user igora29
1 review
0 helpful votes
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April 20th, 2020
Verified purchase

Still have not received my order nor have any tracking information.

Thumbnail of user jeronimog1
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

Received everything except cleaning cloth. Got quick responses, but still no cleaning cloth.

Thumbnail of user edn97
1 review
0 helpful votes
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January 1st, 2020
Verified purchase

I experienced a high level of customer service which is unusual.

Thumbnail of user sophiat63
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

Quick and easy, delivered as described! Gorgeous frames.

Thumbnail of user trevort45
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Site easy to navigate. Overall experience very pleasant.

Thumbnail of user brentw27
1 review
1 helpful vote
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March 1st, 2018
Verified purchase

Only 1 of 2 shipped no resolution yet unable to get response from vendor...

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Shop for popular designer sunglasses and eyeglasses at Lensntrends.com. Free shipping and popular brands for men and woman!

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