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Life360Reviews 510

1.5

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Life360 Reviews Summary

Life360 has a rating of 1.5 stars from 510 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 95th among Parenting sites.

service
61
value
54
shipping
29
returns
29
quality
58

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California
1 review
4 helpful votes
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Hit and Miss
February 17, 2018

This is the most INACCURATE app around. Now, it does occasionally get it right, probably because it is a frequently visited location. But if you want something you can truly depend on, look elsewhere! But then again. It is FREE!

As for people saying that the inaccurate information is ruining your marriage, then you already had marriage problems! An app does not make/break a relationship!

Date of experience: February 17, 2018
Texas
1 review
13 helpful votes
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What does that mean when it is saying no network and sometimes I can see him driving other time it does pick nothing up

Date of experience: February 6, 2018
Texas
1 review
17 helpful votes
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Terrible
January 24, 2018

My experience was like the rest, I was home all night Monday through all day on Tuesday. But my god says different! It shows I was near my address from 5 pm Monday to 1 am and at 1:10am I was near a location about 15min away and then I was near my address again from 1:45- 9 am. Sounds shady, but I never left! Causing marriage problems. Because what is your husband suppose to think, when he sees this!? Sick to his stomache I can imagine! He works out of town most of the time but I have no need to ruin my marriage he is a great father, has always provided for us and we never needed anything. I love him more than he knows but now he cant believe what I say as much as he wants to because the gps says I was out at 1 am! I have contacted life 360. And I havent got a response. I wish they could just respond to calm my husbands nerves. I know its a mistake but its my word against the f*****g gps! This sucks so damn bad. Do your self a favor and dont get it. If u do have it delete it! Its gonna mess up and your gonna loose your loved one or the trust you have in each other! So sad!

Date of experience: January 24, 2018
Germany
1 review
7 helpful votes
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Even the developers have said there can be a 10mph difference from the actual speed you were going. (ex. You could be doing 45mph, and it would notify your parents that youre either doing 55mph or 35mph.) I got this app for my son, and its tearing our family apart! Stop the accusations towards your children, this app is NOT RELIABLE! DELETE!

Date of experience: January 19, 2018
New York
2 reviews
25 helpful votes
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Life 360 worse GPS system I've ever known. It has coursed me to be in Divorce court. The Life 360 GPS displayed I had stayed over night at another address that is one town over from where I live. My husband was on a Job out of town and seen I was all night from 11p. M until 8: am at another address, it even showed Google street picture.
I was home in my bed the entire night. I have nothing to prove I'm telling the truth, but Life 360 indicating I was at a another location over night. I hate LIFE 360. Do not download, unless you wish to risk your marriage.

Date of experience: December 27, 2017
Nigeria
2 reviews
14 helpful votes
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HOW I GOT MY LOVE BACK AFTER I LOST HIM, AM SO HAPPY

Hello everyone, i am Stacy for united states, i was married to a man i loved so much, that i could not do without him, he was so addicted to me but after some time i lost him to one of his slay workers, he turned against me that i cried all day, after which i told my mom and she directed me to a great doctor from Africa, after he worked for me my husband was back begging me i was so surprised we are living together now, if you are out there you are DEPRESSED, SICK, NEED YOUR EX LOVER BACK, NEED A SPELL TO WIN THE LOTTERY, GET PROMOTED AT WORK, GET PREGNANT AND HAVE YOUR OWN BABY, CURE NY TYPE OF DISEASE, contact the great Dr Ebore at. *******@hotmail.com. Indeed doctor you are great... website. eboresolutionhome.webs.com

Date of experience: December 23, 2017
New York
1 review
19 helpful votes
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Like others below, according to the app, it put me far away from my actual location. It caused an unneeded argument at home and like others we are guilty of lying about a location until we can prove otherwise, essentially proving that the app is flawed. I have messaged the company several times with no response. Of course, there is no phone number. If the ceo is reading this, please respond to my texts. Hopefully these messages go viral and puts your company out of business. If someone at google is reading this, the concept is a good one, please do this yourself and put life360 out of business

Date of experience: December 22, 2017
Massachusetts
1 review
14 helpful votes
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My wife and I have been using life360 for a couple of months. Sadly the app put me miles from my office mid-day and put my wife in a tizzy. She wanted me to tell the truth about my "cheating." I was with 119 others in a company meeting. Uninstalled the app and have no intention of ever using it again. Fair warning.

Date of experience: December 20, 2017
North Carolina
1 review
9 helpful votes
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The app was wonderful until I upgraded! Today the app shows my son skipping school and going 45 minutes away! I have had no problems with him and found it hard to believe... but the gps says it! I worried, called School, a cussed him ( well I just asked... but) He swore he was at school! It just causes lots of issues! How can we trust it if this happens? Canceling my premium! Its a great idea, but it has to work! Btw... he was at school!

Date of experience: November 20, 2017
California
1 review
26 helpful votes
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Life360 cost
November 17, 2017

Hello, I paid $2.99 for Life360 Plus. Do my other family members need to pay as well for me being able to see them? I'm trying to track my son, but it says "No network or phone off", but he has his phone on and is connected to internet!
On the app it even says that the last time his location was updated was a week ago...
Could someone please reply to this? Thank you.

Date of experience: November 17, 2017
Texas
1 review
8 helpful votes
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Bad Customer Service
November 10, 2017

The app works fine if you can get it loaded on your phone, however if you can't get it loaded on the phone Life360 will not refund your subscription even though you JUST renewed in the last month. They say it's their policy and contained in their terms and conditions, which is bull crap. If the app doesn't work, why should you be charged for the subscription. Terrible customer service.

Date of experience: November 10, 2017
Georgia
1 review
5 helpful votes
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Problem: You can be sitting at a bar but check yourself in a a drs office, salon nearby etc. Wish I never got this app. Dangerous for relationships. Either u trust someone or u dont.

Date of experience: November 9, 2017
Texas
1 review
5 helpful votes
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Not good!
November 6, 2017

If I want to know now where my child was 4 days ago, this would be a good app. As soon as I started paying for it it stopped working. More worried about little bats or candy corn falling down the page around Halloween then actually telling me where my 16 year old driver is. I've 'contacted' them twice and still no response.

Date of experience: November 6, 2017
Florida
1 review
42 helpful votes
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Unsure about it
November 7, 2017

This has my daughter leaving@ 4 am and coming back at 5:30 am... I just Want to see if it it ever inaccurate before I accuse her of leaving in the middle of the night, its such a random address and she doesn't drive so it doesn't seem plausible but I could be wrong I just don't want to punish her if she hasn't done anything. I haven't asked her about it yet. Does this happen to anyone else?

Date of experience: November 6, 2017
South Carolina
1 review
4 helpful votes
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This app sucks!
October 23, 2017

I had this up and running for months, then nothing, tech support, worked for a bit, not after several more months... just sick of it! Brought us in and now nothing but a maintenance nightmare!

Date of experience: October 23, 2017
Georgia
1 review
0 helpful votes
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Love it
October 19, 2017

The only problem I have with life 360 is sometimes it's slow letting you know where your kids are. When they are on the road it takes forever to see them moving or it waits 2 to 3 min to let you know they are at their destination.

Date of experience: October 19, 2017
Michigan
1 review
16 helpful votes
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Wrong Locations
October 11, 2017

I am very upset with the apps accuracy. Keeps placing me at locations I have never been while I am at work and sitting all day. Causing problems with my husband, thinking I am running around all day or leaving work late or early. I am pist!

Date of experience: October 11, 2017
Texas
1 review
17 helpful votes
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Like many other reviews, the app worked well for us in the beginning and now is proving to be inaccurate. And, tech support is non existent. What alternative app are people using or suggesting?

Date of experience: October 10, 2017
Illinois
1 review
3 helpful votes
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All teenagers know how to fool the app by using multiple devices. Everybody has at least two devices nowadays - a phone, a tablet, etc. So they would leave the ipad in a "safe" location, then turn life360 off on their phone and go have their adventures without parents knowing.

Date of experience: October 7, 2017
New York
1 review
7 helpful votes
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This app had me leaving the house twice and driving 3mi last night and early morning. Now my out-of-town girlfriend is doubting me and I'm defending myself. This free app isn't free... you pay for it in unwanted bull$#*! relationship drama.

Date of experience: October 1, 2017