Life360 Questions & Answers

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16 questions answered

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Question:

So many complaints, why? gps is gps. tell me why the tracking errors? does the app show local time even in another country? (thailand) im in usa so and i getting accurate time. So many complaints, why? gps is gps. tell me why the tracking errors? does the app show local time even in another country? (thailand) im in usa so and i getting accurate time.

Answer:

It shows accurate time just a wrong location...

By Souless G. over a year old

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Question:

My life 360 says i am going places in middle of the night that i have not gone how does this happen My life 360 says i am going places in middle of the night that i have not gone how does this happen

Answer:

Lifer360 shows my gf was driving around her house for 20 mins. Making stops at some places and back home. When i called her, she insist she is at home. Shall i trust her? Anyone have similar experience? I called life360 support team who told me location bouncing is common but not showing the user is driving (with speed shown). Anyone can help?

By Rich T. over a year old

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Question:

How accurate is the app How accurate is the app

Answer:

What is the sight that obviously sneaky children and spouses are going to that can outsmart the life 360 app? What does the blue bubble stand for? If you are in a low service area does the app go wild and show you in places you're not because you have little service? I don't understand! I am always right where I am other than one time it glitched a year and a half ago sometime last summer. And It said I was just a mile or two from my moms, who lives in the country but I have great reception out there. It said I was in the middle of a field.

By T D. over a year old

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Question:

Why did my phone show i was somewhere and i wasn't, i was asleep ?

Answer:

It does that to me as well I'm home and it shows me driving all around the neighborhood

By Bob V. over a year old

Question:

My daughter 's location permission is showing as off. she said she did not turn it off and can't figure out how to turn it back on. My daughter 's location permission is showing as off. she said she did not turn it off and can't figure out how to turn it back on.

Answer:

Mine is doing the same thing. What do you want to bet we never get an answer.

By Carol K. over a year old

Question:

My wife has been asking me to install this app. i concern the inaccuracy could make unneeded misunderstanding btw me and my wife. wht would you say? My wife has been asking me to install this app. i concern the inaccuracy could make unneeded misunderstanding btw me and my wife. wht would you say?

Answer:

Dont do it unless you want a divorce all this app is good for is creating problems between loved ones I'm going through it now.

By Larue S. over a year old

Question:

I want to start using this app. for my son. i wanted to know if there is an option for me to see him but not for him to see me?

Answer:

Your son and you must both have the app and your phones on and connected to WIFI or DATA. If you see him he will see you. This system does not use the built in gps so that you can always see him like many web sites you use if you give permission but don't know they are there.

By Rich J. over a year old

Question:

How long does the free membership last b4 u are required to buy How long does the free membership last b4 u are required to buy

Answer:

As far as I know, the free membership does not expire, My wife has the free membership, and I purchased the 30 day history for $5.00 a month. We have been on Life360 for months. People have had complaints about this app. We both have Android phones, and haven't had problems so far.

By Ronald B. over a year old

Question:

Your app keeps putting me in places i am not. particularly when i visit my mother who lives in an area of very poor cell reception. what do i tell my wife has gone wrong? Your app keeps putting me in places i am not. particularly when i visit my mother who lives in an area of very poor cell reception. what do i tell my wife has gone wrong?

Answer:

Get her to read the reviews + watch the app for inconsistencies, when it shows you where you are not FaceTime her, call, text a selfie anything to prove the app is faulty and it is, I've questioned a ton of locations it said my husband was he provided proof to eliminate my grief the thankfully we have a good sense of humour

By Anne H. over a year old

Question:

Why isn't it tracking my husband's phone. he is snown at home and never moves Why isn't it tracking my husband's phone. he is snown at home and never moves

Answer:

I don't know if this is the case at all, but I had the same situation with my phone. And it was because I also had the app downloaded on my iPad which stayed at home all the time and it was picking up the location of my iPad and not my iPhone. Just a thought!

By Deb G. over a year old

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Life360 Questions & Answers

My life 360 says i am going places in middle of the night that i have not gone how does this happen My life 360 says i am going places in middle of the night that i have not gone how does this happen

How accurate is the app How accurate is the app

Why did my phone show i was somewhere and i wasn't, i was asleep ? Why did my phone show i was somewhere and i wasn't, i was asleep ?

My daughter 's location permission is showing as off. she said she did not turn it off and can't figure out how to turn it back on. My daughter 's location permission is showing as off. she said she did not turn it off and can't figure out how to turn it back on.

My wife has been asking me to install this app. i concern the inaccuracy could make unneeded misunderstanding btw me and my wife. wht would you say? My wife has been asking me to install this app. i concern the inaccuracy could make unneeded misunderstanding btw me and my wife. wht would you say?

I want to start using this app. for my son. i wanted to know if there is an option for me to see him but not for him to see me? I want to start using this app. for my son. i wanted to know if there is an option for me to see him but not for him to see me?

How long does the free membership last b4 u are required to buy How long does the free membership last b4 u are required to buy

Why isn't it tracking my husband's phone. he is snown at home and never moves Why isn't it tracking my husband's phone. he is snown at home and never moves

Can’t see your question? Ask to get answers from the Life360 staff and other customers.

Is this your business?

Why did my phone show i was somewhere and i wasn't, i was asleep ?

I want to start using this app. for my son. i wanted to know if there is an option for me to see him but not for him to see me?