How would you rate Life360?
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New York
1 review
8 helpful votes
Follow Kelly R.
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The accuracy with Life 360 is usually pretty good when it's working - but that's not often - they changed the format of the app that show dimensional objects, instead of aerial shots like it used to show. I am a gold member - doesn't notify you upon impact, like it states.

Also, I needed to change my billing and Apple ID, which they're not able to help me - which I find very hard to believe. So in order to continue to see my service as I am unable to sign in to my old account - I guess my only choice is to cancel my credit card, which is an inconvenience. Very disappointed in their customer service.

Date of experience: February 19, 2022
Texas
1 review
1 helpful vote
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Am I losing my mind?
October 29, 2018

It's really crazy how sometimes it works great and then other times it has me and my boyfriend about to break up.it used to work good, but something happens.In the photo below it shows him going multiple times through what is a lake. Obviously he isn't going through a lake to go to someone's house. There are tons of discrepancies. It has caused me more issues than peace of mind.

Date of experience: October 29, 2018
Nebraska
1 review
13 helpful votes
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When we first downloaded in May 2019 it was very accurate & showed even the slightest turn or curve someone took. Last couple months it shows us quarter mile from where we are, shows my husband never leaves his office when he goes to lunch 3 blocks away, shows trips "as the crow flies" (rather than the route taken), and doesn't update location for minutes to hours. Not sure what's going on but I pay a subscription price, would expect it to be accurate.

Date of experience: November 11, 2019
North Carolina
1 review
13 helpful votes
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False trips
January 18, 2020

The app used to work great. Now it's showing phantom trips that no one is taking. And showing members of my family in different locations when we are all in the same place. This never happened before. What's up?!

Date of experience: January 18, 2020
Australia
1 review
4 helpful votes
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TORE MY FAMILY APART!
February 17, 2020

Title is clickbait, however far from my point. Honestly tho it can tear families apart, supposedly to build trust and for safety but the temptation to stalk your fam is automatically losing trust. Not sure what caused this generations need to be safe when our parents didn't even have this $#*!. The fact that one review says it almost broke up their marriage goes to show how unreliable and unpredictable this app can be. At the end of the day, it is technology which $#*!s up no matter how advanced it is, so therefore is useless. The fact that you would want to stalk your teenager is disgusting. You were once a teenager too, and you had the freedom to live it without being tracked 24/7 by your parents and family.if your teen is ruthless, i suggest adjusting your parenting style because chances are its you not them. Would not recommend, only prisoners should have a tracking device on them.

Date of experience: February 17, 2020
GB
1 review
2 helpful votes
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Not perfect but very good
September 25, 2017

I have been using for more than 4 years. It helped me twice to locate my son's phone, lost somewhere in Kingston. Also let me know when my son reaches or leaves school. This was important when he was 11 but still good to know.
No big issues. Good app.

Date of experience: September 24, 2017
Texas
1 review
2 helpful votes
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False trips
April 13, 2023

Sometimes it says I'm on places in the middle of the night which I'm not.
I think my cell is making connections with other wifi. It'll also say I went across a freeway which obviously you can't do hummm
Calls them short trip

Date of experience: April 12, 2023
Louisiana
1 review
6 helpful votes
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When my sister, brother-in-law, husband and nephew capsized on a boat, 911 could not pinpoint their location but Life360 could and it saved their lives! My phone took 1st responders right to them with this app!

Date of experience: May 19, 2019
Arizona
1 review
9 helpful votes
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Anything the app is supposed to do, it doesn't do. It's just an extra trash app. It's supposed to track your family until each other where you are but the GPS always stops working always. My phone won't even track me. It says I've been home for like 3 months no matter what I do with the app. Then they want you to pay ridiculous fee just so that app can keep not working.

Date of experience: July 9, 2021
Canada
2 reviews
11 helpful votes
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For the life of me, I cannot figure out why this app keeps trying to update location even though I am in the same place for hours. Talk about a drain on the battery and not only that, its very intrusive as far as constantly letting me know it's updating location. Google maps or even Waze doesn't update as often as this thing. Not impressed.

Date of experience: August 30, 2018

Overview

Life360 has a rating of 1.7 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 95th among Parenting sites.

service
59
value
53
shipping
28
returns
28
quality
56