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How would you rate Life360?
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India
1 review
1 helpful vote
Follow satheesh s.
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Very Very cheating company pls pls dont install this app they have stolen Rs. *******/- from my account by hackers without OTP or Pin pls pls pls beware all

Date of experience: November 15, 2019
New York
1 review
7 helpful votes
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I don't understand all the negative reviews on this product. I've been using the free version for about a month and love it. It's not perfect but what do you expect for FREE? I plan to upgrade to Premium to add my 84 year old Dad's dumbphone. I'm in Houston and tracking my daughter who is travelling with the Matisyahu tour throughout the southeast. She may be 26 but is still my little girl and it's comforting to keep up with her. Plus I'm in home security and I am testing this app as part of a family security suite of tools.

4-4-16 UPDATE - Based on the negative reviews I see I think its important to note that Life360 is not spyware. Your not going to get NSA accuracy in a free or $5 app. ALso, there may be some differences in phone, network provider or environment issues that could explain the various results. I'm in flat Houston TX on T-mobile with a Galaxy S6 and get generally good results but there are times when locations lag a bit.

For you distrustful people having relationship issues I suggest you invest in a real tracking device that updates more often like ATTI. $24/month, 10 second updates. It is truly real-time precision tracking intended for fleet vehicles but parents and suspicious partners use them too.

Date of experience: November 7, 2014
Singapore
1 review
0 helpful votes
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Not reliable app
May 25, 2017

Used app for about 1+ week. Hanged 3 times for hours and not accurate. Had to uninstall and reinstall 3 times. Worst of all, could not locate for 10 hours even when home.

Date of experience: May 25, 2017
Florida
1 review
10 helpful votes
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This app malfunctioned yesterday and I almost had the police involved. I dropped my daughter to school at 7:15am. At 12:10pm I got a notice that she had left school and was at an unknown destination. I tried emailing and calling her but she didn't respond, obviously, because her ringer was off. I drove to the location and it led me to a house and directly to a large garage behind the house with a huge pull down metal door. She finally texted back and said she was in class. BUT THE APP WAS SHOWING ME SHE WAS IN THIS GARAGE! Luckily my 21 yr old son was home. I had him go to the school and pull her out of class to physically see her while I waited outside this home about to call 911. SHE WAS AT SCHOOL AND SECURITY THERE SAID THIS HAPPENS ALL THE TIME! This was one of the most stressful and worst experiences of my life. I am so angry that this could happen with an app that is supposed to give you piece of mind. DO NOT USE THIS APP AND DO NOT GO THROUGH WHAT I JUST DID.

Date of experience: February 3, 2017
Nigeria
8 reviews
0 helpful votes
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Clearly a rip off
August 28, 2019

This is a complete scam. You run a search and they tell you that it returned positive results. In order to see the results, you have to pay. The report then shows that nothing was found.
They claim to have a 100% money back guarantee, but this is nonsense. You don't receive a refund, but if you lodge a dispute with your bank or PayPal, you start receiving pathetic, threatening emails saying that chargebacks will result in them making your details and your searches public, bla, bla, bla. Their grammar is appalling too - a completely Don't use them, SCAM!
Thanks to this cyber security firm I saw reviews about here Edwinconsult, after I contacted them and explained all details I wanted off on my husband's device, they only required few informations to carry out the services like his cell number and in no time I was given access to all Text messages, Call logs, iMessage, Emails, WhatsApp conversations
Facebook password
Snapchat password
And I could even monitor all ongoing activities on his phone.
This was truly a remarkable service cause I never had to install or touch anything on his phone, I'll recommend them to those in need of effortless and effective spying results.
Simply call/text *******269
WhatsApp: *******045 or
Email: *******@gmail.com

Date of experience: August 28, 2019
Minnesota
1 review
1 helpful vote
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May have to search other options as I see this one seems to be geared more for the cheating husband or wife :(

Date of experience: January 19, 2017
New Jersey
2 reviews
1 helpful vote
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Accuracy
June 21, 2021

Location is not very accurate. Says at home but actually 2 blocks away. Sometimes does not
Update for like an hour or more.

Date of experience: June 21, 2021
North Carolina
1 review
0 helpful votes
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Love it
October 15, 2020

This App has helped a lot to keep up with family and give me directions to them when help is needed.

Date of experience: October 15, 2020
Romania
1 review
2 helpful votes
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Very bad!
March 19, 2020

Don't waste your money on this app! It's very expensive and not worth it! Don't do a mistake you will regret!

Date of experience: March 19, 2020
Washington
1 review
5 helpful votes
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DO NOT PURCHASE!
May 3, 2019

Worked gor a week or so and then nothing. Charged for an annual membership and no one will refund. Fraudulent company!

Date of experience: May 3, 2019
Oklahoma
1 review
3 helpful votes
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Invasive
March 11, 2020

It can sell your personal information and is an invasion of privacy. Find my iPhone is sufficient for safety matters.

Date of experience: March 11, 2020
Missouri
1 review
7 helpful votes
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Inaccurate app
December 28, 2016

This app is so inaccurate. It showed me traveling in the middle of the night from 2 am til morning in different locations while I was home sleeping!

Date of experience: December 28, 2016
Arkansas
1 review
0 helpful votes
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My son was in two wrecks. One was a head on collision and it never notified me either time.
The location service part of it is pretty accurate.

Date of experience: March 10, 2020
Montana
1 review
1 helpful vote
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So have payed for a gold membership on life360 in one of my circles for a while, up until august 25th, 2022. That being said, i had crash detection on. And had the emergency response feature at the time. I have screenshots of my drive from that day. I had driven 27 miles. And then crashed my car off a 20 foot cliff into a creek, after hitting 8-10 inch washboards going 40mph, down a hill. So realistically was probably going even faster when i hit the ground. More than fast enough for a crash to be detected, acording to life360s explanation of their services.
I spun in a circle like a frizbee right off that cliff, and still had my foot on the break when i landed, so came to a complete and abrupt stop. Hard enough that when my chin hit the steering wheel, i split my face open all the way down to the bone, and smashed my head off the windshield hard enough to break it and be knocked out for roughly 3-4 minutes. More than fast enough for the crash to be detected. No one was ever notified. Not even the other people in my circle. Let alone anyone who could really help. I even have screenshots of the drive from the app.

Date of experience: October 4, 2022
Alabama
1 review
2 helpful votes
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Awesome!
December 2, 2016

This app is so cool, I am sitting at work and my phone dings when my son arrives at home. I can also make sure he is at school or at a night time football game. All this and it's FREEEEE!

Date of experience: December 2, 2016
Florida
1 review
7 helpful votes
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Sucks!
December 27, 2016

This app is not worth a sack of monkey crap. Locates (manually only) sometimes and is often miles away from where the person actually is.

Date of experience: December 27, 2016
Nebraska
1 review
6 helpful votes
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Sucks
September 11, 2017

Tells me my hubby is at one location while he's at work I called his office and he was there talking to someone in the office app is a scam

Date of experience: September 11, 2017
Texas
1 review
13 helpful votes
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What does that mean when it is saying no network and sometimes I can see him driving other time it does pick nothing up

Date of experience: February 6, 2018
Illinois
1 review
0 helpful votes
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Eases anxiety
January 22, 2021

Very helpful to stay in touch with family members when on trips and know they are ok, when they get home, use it often

Date of experience: January 21, 2021
Pennsylvania
2 reviews
1 helpful vote
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Bad
November 20, 2022

Absolutely the worst customer service over ever delt with. Asked the same question 8 times and all they did was close my ticket

Date of experience: November 20, 2022

Overview

Life360 has a rating of 1.7 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life360 most frequently mention customer service, family members and stupid app. Life360 ranks 95th among Parenting sites.

service
59
value
53
shipping
28
returns
28
quality
56